BSoD

J

jpar

New Member
Hi! I tried to search all over the internet for a solution but couldnt find any. Im getting a bsod with a following specs (sorry about the weird language):


Ongelman tunniste:
Ongelmatapahtuman nimi: BlueScreen
Käyttöjärjestelmän versio: 6.1.7600.2.0.0.768.3
Aluekohtaisten asetusten tunnus: 1035

Lisätietoja ongelmasta:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8006275080
BCP3: FFFFF80003FBC518
BCP4: FFFFFA8005737010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Ongelman kuvausta helpottavat tiedostot:
C:\Windows\Minidump\040611-16926-01.dmp
C:\Users\HP\AppData\Local\Temp\WER-48438-0.sysdata.xml

Lue tietosuojatiedot verkossa:
Windows 7 Privacy Statement - Microsoft Windows

Jos tietosuojatiedot verkossa eivät ole käytettävissä, voit lukea tietosuojatiedot myös offline-tilassa:
C:\Windows\system32\fi-FI\erofflps.txt


Could anyone help me with the problem? I havent installed any new drivers or programs recently, and this has been going on for a couple of weeks, mostly when the computers idle for a while.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
kesume said:
Hi welcome to the forum.
I will try & get a member who normally helps in these situations to have a look, the language difference at the moment is unsure on you posts
However please click on the following link.
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html
If you can post the info then when someone is available they will look.
Please be patient.
Thank you
Click to expand...

Thanks for your reply and sorry for the rushing.

Original OEM and x64.

The system health report is in Finnish so i dont know if its going to be of any help. I dont know if its possible to get in english?

One more question: the health report says im not running any virus protection. To my understanding I thought that MS Security essentials is enough protection. Is this not true?

Any help will be greatly appreciated!
 

Attachments

  • perfmon.zip
    157.5 KB · Views: 3
Last edited:

My Computer

System One

Hi,
Thank you for the response.
Regarding your computers security:- Microsoft Security Essentials is certainly one of the best available anti - virus programmes.
However, my opinion, nothing can be 100% proof. MSE is close to, I have on all my computers.
I also have malwarebytes program, excellent.
We will cover what you should download to cover your security once this problem has been solved, is that OK?
I don't want a lot of activity on the computer until it has been put right.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
In addition to all of the above, try (you will like) win patrol. Among other great features it tells you about every new install and changes. If it yours fine, if not approved time to investigate. Not real security, but at a minimum psuedo security.
Try after your initial problem is solved.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
kesume said:
Hi,
Thank you for the response.
Regarding your computers security:- Microsoft Security Essentials is certainly one of the best available anti - virus programmes.
However, my opinion, nothing can be 100% proof. MSE is close to, I have on all my computers.
I also have malwarebytes program, excellent.
We will cover what you should download to cover your security once this problem has been solved, is that OK?
I don't want a lot of activity on the computer until it has been put right.
Click to expand...

Ok thats good to hear! It's still quite surprising that windows' own report complains about the lack of protection when its covered by its own software :)
 

My Computer

System One

Thank's Richard for reminding me. Yes it's a great asset to your overall security.
In fact it was your recommendation I put it on my computer, if I remember correctly?

I can understand your thought process re: windows and own protection.
But in defence there is so much out there in virus's & other 'nasties', I'm surprised any company could keep up with the daily influx of new introductions.

I have contacted one of our specialists regarding your problem.
Unfortunately at the moment he is busy but will look as soon as possible.
Our BSoD experts are usually kept busy, so I ask you please to be patient.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
kesume said:
Thank's Richard for reminding me. Yes it's a great asset to your overall security.
In fact it was your recommendation I put it on my computer, if I remember correctly?

I can understand your thought process re: windows and own protection.
But in defence there is so much out there in virus's & other 'nasties', I'm surprised any company could keep up with the daily influx of new introductions.

I have contacted one of our specialists regarding your problem.
Unfortunately at the moment he is busy but will look as soon as possible.
Our BSoD experts are usually kept busy, so I ask you please to be patient.
Click to expand...
Win patrol does not have to keep up. It takes a pic and reports changes good or bad.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Yes, sorry Richard I was generalising, your absolutely correct in your description of win patrol.
The other one to consider introducing Richard would be Secunia?
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Curious as to the Windows 7; this is not Vista here. Nevertheless, support may continue here.

Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

Run driver verifier: Driver Verifier - Enable and Disable - Windows 7 Forums

...Summary of the dumps:
Code: 
[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Wed Apr  6 11:30:29.756 2011 (UTC - 4:00)
System Uptime: 0 days 11:53:37.925
*** ERROR: Module load completed but symbols could not be loaded for swenum.sys
Probably caused by : swenum.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_asyncmac_IMAGE_swenum.sys
SystemProductName = HP Pavilion dm3 Notebook PC     
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Apr  5 06:48:42.453 2011 (UTC - 4:00)
System Uptime: 0 days 2:48:22.606
*** ERROR: Module load completed but symbols could not be loaded for swenum.sys
Probably caused by : swenum.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_asyncmac_IMAGE_swenum.sys
SystemProductName = HP Pavilion dm3 Notebook PC     
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Apr  2 06:42:38.146 2011 (UTC - 4:00)
System Uptime: 0 days 22:48:53.299
*** ERROR: Module load completed but symbols could not be loaded for AgileVpn.sys
Probably caused by : ntkrnlmp
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ntkrnlmp
SystemProductName = HP Pavilion dm3 Notebook PC     
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Apr  1 04:49:59.194 2011 (UTC - 4:00)
System Uptime: 1 days 1:35:08.363
*** ERROR: Module load completed but symbols could not be loaded for swenum.sys
Probably caused by : swenum.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_asyncmac_IMAGE_swenum.sys
SystemProductName = HP Pavilion dm3 Notebook PC     
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Mar 31 03:11:44.036 2011 (UTC - 4:00)
System Uptime: 0 days 1:59:38.190
*** ERROR: Module load completed but symbols could not be loaded for swenum.sys
Probably caused by : swenum.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_asyncmac_IMAGE_swenum.sys
SystemProductName = HP Pavilion dm3 Notebook PC     
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
Oops ! There's a surpise for you JK.
So despite presumably a Finnish OS.? Reports as above in Eglish.
Strange! Plus it's Win7
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics Card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
I palced the wrong tutorial for this post...
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
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