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Windows explorer freezes when accessing external hard drive.

  1. #11
    Jonathan_King's Avatar

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    Re: Windows explorer freezes when accessing external hard drive.

    You might start off by disabling the "FsUsbExService" service, and anything in the Startup section that appears to be USB or Teruten related.

    If that doesn't help, tick "Hide Microsoft Services"; then disable all visible services and all startup entries. You can make use of the "Disable all" button to save time.


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  2. #12
    wolvo7's Avatar

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    Re: Windows explorer freezes when accessing external hard drive.

    I FOUND THE SOLUTION!!!

    Ok settling down... . I didn't do the selective startup but it was a good idea. I'm using a program called Gamebooster when I wanna play games, as it stops unnecessary windows and non-windows services while playing to boost the performance.
    By chance I tried the HDD with Gamebooster on, and it worked! So after looking at the blocked programs, I found that the culprit was Acronis Drive Monitor, a program I installed a few months ago and that is supposed to tell you your disk's health status. It loads with windows so that's why I always had the problem. I did a quick online check and it came up with this WARNING - USB Drives may not work when Drive Monitor is installed | Knowledge Base, apparently it's a know issue.

    I have now uninstalled Acronis and my disk works like a charm. I still don't know if I'll get the BSODs but I'll get back to you if I do. It still prompts me for admin permission if I wanna transfer a file in the HDD primary folder, but not if I want to create sub-folders or transfer a file into sub-folders. Maybe it's always been there, I don't mind cuz now it works fine.

    Finally after 5 months the issue is resolved. Thanks a bunch for the ideas John and merci beaucoup kesume, every time you see me you jump on the occasion to type 1 or 2 french citations ^^

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  3. #13
    kesume's Avatar

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    Re: Windows explorer freezes when accessing external hard drive.

    I know it's bad, just having a laugh!LoL!
    Really happy you got the problem fixed though.
    Regards.

    Last edited by kesume; 18 Apr 2011 at 04:44 PM. Reason: text
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  4. #14
    Jonathan_King's Avatar

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    Re: Windows explorer freezes when accessing external hard drive.

    Glad to hear it! Good work, thanks for reporting back.

    Let us know if you need anything else!

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  5. #15



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    Re: Windows explorer freezes when accessing external hard drive.

    Thank you for replying, completely fixed my problem. I was really convinced my computers usb 3 port was rooted.

    I removed Acronis, HD Tach and HD Sentinel and my computer is now running incredibly snappy.

    Thankyou!

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Windows explorer freezes when accessing external hard drive.

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