At the moment, every time I boot my Dell Studio 1537 startup repair initiates and brings back the error message "OS VERSION MISMATCH" and a number starting with 6.0.6001.18000.0.0.0.0. I've checked other forums, and most others ultimately decide to reinstall Vista. Unfortunately, all I have is the Dell resinstallation disks, but startup repair initiates within seconds after trying to boot from them as well. Here's a little more background.
All this originally started when I tried to restore my laptop form the factory image. There was a file on my desktop that I didn't place there. It's name had a bunch of random numbers. I couldn't delete it (yes, I was administrator). I tried to remove it with different software, but none of them saw the file as a threat (plus I didn't notice any symptoms). There were no files or programs on the computer I was concerned about, so I thought a restore form the factory settings would solve the issue.
The restore from the factory image went most of the way, but then a message box popped up and said "error" and an "ok" button. I clicked okay and the computer rebooted never to again leave the clutches of startup repair.
Since then, I have tried to boot form the Dell reinstallation disk without any success (it never makes it to the installation setup screen). (It also doesn't help that the backlight is shot. The plan was to donate the computer to a family member and use an old screen with it.) Oh... and starting in safe mode doesn't change anything.
Any ideas would be great on how to get things working again.
All this originally started when I tried to restore my laptop form the factory image. There was a file on my desktop that I didn't place there. It's name had a bunch of random numbers. I couldn't delete it (yes, I was administrator). I tried to remove it with different software, but none of them saw the file as a threat (plus I didn't notice any symptoms). There were no files or programs on the computer I was concerned about, so I thought a restore form the factory settings would solve the issue.
The restore from the factory image went most of the way, but then a message box popped up and said "error" and an "ok" button. I clicked okay and the computer rebooted never to again leave the clutches of startup repair.
Since then, I have tried to boot form the Dell reinstallation disk without any success (it never makes it to the installation setup screen). (It also doesn't help that the backlight is shot. The plan was to donate the computer to a family member and use an old screen with it.) Oh... and starting in safe mode doesn't change anything.
Any ideas would be great on how to get things working again.
My Computer
System One
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- Manufacturer/Model
- Dell PP33L