can't acces my wd external drive - app crash... please help!

R

roanmic

New Member
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16771
Application Timestamp: 4907deda
Fault Module Name: QuickTimeH264.qtx
Fault Module Version: 7.69.80.9
Fault Module Timestamp: 4cf45380
Exception Code: c0000005
Exception Offset: 001f364e
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 13321
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
 

My Computer

System One

  • Memory
    2935 MB
Hello and welcome to the forum.

Can you please give us more info on your system..

1. Manufacture name...
2. Model Number...


Do you know what you were doing when your system crashed..
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
my pc is not branded... processor is Intel(R) core(TM) i3 CPU 530 @2.93 GHz, RAM: 2935 MB, 32-bit OS.. does this help? :confused:
 

My Computer

System One

  • Memory
    2935 MB
roanmic,
Are you able to do a system restore back to when it was working?
THW
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilon Elite
    CPU
    Intel(R)Core(TM)2 Quad CPU [email protected]
    Motherboard
    ASUS eK Berkeley
    Memory
    4GB
    Monitor(s) Displays
    HP w2408 Vivid Color Widescreen LCD
    Cooling
    That's where I keep my beer
    Keyboard
    MS WIRELESS
    Mouse
    MS WIRELESS
    Internet Speed
    AT&T Uverse DSL
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