Windows Vista Forums

Black Screen on Start up

  1. #1



    Newbie
    Join Date : Nov 2011
    Posts : 3
    Vista 32bit
    Local Time: 02:09 PM

    Black Screen on Start up

    Hello,

    I have a Gateway laptop with Vista. Before today it never really caused me any problems and there was no critical warning signs.

    My problem is upon starting my computer the screen is black and nothing happens. I can hear the fan running but at a lower volume then usual. The keyboard does not respond at all so pressing F8 or any other commands is useless. The CDrom does respond if I press eject on the side.


    There are two things that I did today that I normally never do. First, I ran a disk clean up and I also had a USB "F Drive" SanDisk inserted into my computer because ironically I was seeing if I could use it to back up all my work and notes but I had no success.

    After turning off my computer, this problem occurred maybe 20 mins later after I turned it back on. Also, there is no cursor on the screen it just a blacks screen with nothing else on it so it doesnt even look like that my monitor is on. I tried plugging my laptop into another monitor to see if that was the issue but it wasn't.

    If I find a recovery disk to use will I be able to recover my work? Any ideas?

      My System SpecsSystem Spec

  2.   


  3. #2
    The Howling Wolves's Avatar

    Senior Member

    Join Date : Jan 2009
    California
    Posts : 560
    Windows 7 Home Premium 64bit
    Local Time: 01:09 PM
    usa us california

     

    Re: Black Screen on Start up

    Go with starting up with the recovery disk.
    See if you can get into SafeMode and run SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Forums
    Then post back so we know how you are doing.

    Welcome to Vista Forums
    THW

      My System SpecsSystem Spec

  4. #3



    Newbie
    Join Date : Nov 2011
    Posts : 3
    Vista 32bit
    Local Time: 02:09 PM


      Thread Starter

    Re: Black Screen on Start up

    Quote Originally Posted by The Howling Wolves View Post
    Go with starting up with the recovery disk.
    See if you can get into SafeMode and run SF Diagnostic Tool - Using for Troubleshooting - Windows 7 Forums
    Then post back so we know how you are doing.

    Welcome to Vista Forums
    THW
    I don't have a recovery disk for 32bit Vista.

      My System SpecsSystem Spec

  5. #4
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,786
    Windows 7 SP1 x64
    Local Time: 04:09 PM
    usa us connecticut

     

    Re: Black Screen on Start up

    Welcome
    In addition to the above, use Ubuntu to back up your stuff. If you can install it you have a software problem, which we can fix.
    If not its hardware and you have to bring the computer in.

    Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

      My System SpecsSystem Spec

  6. #5
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,786
    Windows 7 SP1 x64
    Local Time: 04:09 PM
    usa us connecticut

     

    Re: Black Screen on Start up

    You can download a disc and try a startup repair
    If you create a recovery DVD, you may be able to boot to recovery options
    Create Recovery DVD.
    Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

    The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
    System Recovery Options. Choose an option tht will not cause you to lose your stuff.

    If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

    If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
    Special Thanks Given to Seven Forums.




    Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
    • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
    • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
    • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows

      My System SpecsSystem Spec

  7. #6



    Newbie
    Join Date : Nov 2011
    Posts : 3
    Vista 32bit
    Local Time: 02:09 PM


      Thread Starter

    Re: Black Screen on Start up

    Thanks guys.

    I am on a mac laptop right now and I can't seem to open .exe files so I don't think I can download a recovery disk. Ill try Ubuntu.

      My System SpecsSystem Spec


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