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Black screen of death

  1. #1


    Join Date : Jan 2012
    Posts : 9
    Vista Home Premium x64
    Local Time: 10:36 AM

    Black screen of death

    Hi everyone,

    after houres searching and trying I can't figure out this problem...
    And I'm hoping someone of you can help me out

    My problem...
    I'm stuck with the "Black screen of death".
    I get the black screen with the white arrow that I can move, but I can't do anything else.

    I've already tried the following:
    - ctrl + alt + del to open task manager and open explorer.exe (no luck)
    - ctrl + shift + esc (no luck either)
    - Used my Vista cd to "repair my computer". (No boot problems found)
    - Ran a checkdisk -r and -f from the repair console (nothing changed)
    - Used the commando bootrec /FixMbr + /FixBoot + /BuildBcd (nothing)
    - checked my RpcSs in the regedit.
    - changed my Logs map to Logs_bad and created new Logs map (c:\Windows\System32\winevt)
    - Tried to boot in safe mode (the same problem as standard boot)
    - Put the HDD in an external case and checked on virusses (nothing there)
    - Changed the permission to everyone (HDD in external case)
    - Used GParted Live to see if the correct partition was flagged with "boot". (was so)
    - Tried system recovery to a point back (it says there were no points, while I created a few a while back)

    And that's about it...
    I've found some other options to try, but all the others require that you can get task manager running.

    Does anyone have an idea what I can try next ?
    Beside reinstalling my complete system ?

    Thanks in advance
    And sorry about my bad English...

      My System SpecsSystem Spec

  2.   


  3. #2
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,842
    Windows 7 SP1 x64
    Local Time: 04:36 AM
    usa us connecticut

     

    Re: Black screen of death

    Welcome
    Here is a solution from our own Corrine
    Black screen of death

      My System SpecsSystem Spec

  4. #3


    Join Date : Jan 2012
    Posts : 9
    Vista Home Premium x64
    Local Time: 10:36 AM


      Thread Starter

    Re: Black screen of death

    Quote Originally Posted by richc46 View Post
    Welcome
    Here is a solution from our own Corrine
    Black screen of death
    Thanks for the fast answer,
    But when I click that link, another tab opens with this discussion in it.

    Kind regards

      My System SpecsSystem Spec

  5. #4
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,842
    Windows 7 SP1 x64
    Local Time: 04:36 AM
    usa us connecticut

     

    Re: Black screen of death

    LOL,
    Ill take care of that check back in five.

      My System SpecsSystem Spec

  6. #5
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,842
    Windows 7 SP1 x64
    Local Time: 04:36 AM
    usa us connecticut

     
      My System SpecsSystem Spec

  7. #6


    Join Date : Jan 2012
    Posts : 9
    Vista Home Premium x64
    Local Time: 10:36 AM


      Thread Starter

    Re: Black screen of death

    Thanks, but how does this work ?
    Must I download the script and run it ?

    And how do I run it ? I only can get Prompt to open via the recovery disc.
    Also, when I run the script, what then ? Do I mail it to him ?

    Sorry if I come off noobish, but I never had experience with this kind of problem.

      My System SpecsSystem Spec

  8. #7
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,842
    Windows 7 SP1 x64
    Local Time: 04:36 AM
    usa us connecticut

     

    Re: Black screen of death

    Not your fault, that information should have been sent later on if necessary.
    Start with this.
    A computer that is running Windows Vista or Windows Server 2008 stops responding at a black screen early in the startup process

      My System SpecsSystem Spec

  9. #8


    Join Date : Jan 2012
    Posts : 9
    Vista Home Premium x64
    Local Time: 10:36 AM


      Thread Starter

    Re: Black screen of death

    Quote Originally Posted by richc46 View Post
    Not your fault, that information should have been sent later on if necessary.
    Start with this.
    A computer that is running Windows Vista or Windows Server 2008 stops responding at a black screen early in the startup process
    Thanks again for the reply, but how do I apply the hotfix when I can't get into explorer ?
    Can I run it from the console in recovery ?

      My System SpecsSystem Spec

  10. #9
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,842
    Windows 7 SP1 x64
    Local Time: 04:36 AM
    usa us connecticut

     

    Re: Black screen of death

    LOL, good point.
    Lets see if you can, at least, boot
    If you create a recovery DVD, you may be able to boot to recovery options
    Create Recovery DVD.
    Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

    The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
    System Recovery Options. Choose an option tht will not cause you to lose your stuff.

    If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

    If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
    Special Thanks Given to Seven Forums.




    Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
    • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
    • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
    • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

      My System SpecsSystem Spec

  11. #10


    Join Date : Jan 2012
    Posts : 9
    Vista Home Premium x64
    Local Time: 10:36 AM


      Thread Starter

    Re: Black screen of death

    Quote Originally Posted by richc46 View Post
    LOL, good point.
    Lets see if you can, at least, boot
    If you create a recovery DVD, you may be able to boot to recovery options
    Create Recovery DVD.
    Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

    The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
    System Recovery Options. Choose an option tht will not cause you to lose your stuff.

    If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

    If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
    Special Thanks Given to Seven Forums.




    Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
    • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
    • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
    • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.
    Thanks for the reply !
    I will try this tomorrow and I will let you know how it went

      My System SpecsSystem Spec

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