virus? created new user account

macca193

Member
My computer was lagging and was quite slow when browsing. I switched it off for the night and when restarting in the morning it took 5 mins longer than normal to load. When logging on to my normal user there was absolutely nothing in my User folders, no films, no photos, I can't access the net, the background had changed, no audio device installed. After looking in my C drive I found my original User (Silvia and Richard) with all the info I was missing, the computer/virus created "Silvia and Richard.Silvia and Richard". The trouble is when switching my computer on I can't access my original User as normal. Any ideas what the trouble would be and how I could fix it without a reformat? Just running a malware scan now.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
No luck, ran a Malware scan, it found 3 'viruses' I deleted them and think I've uploaded the log. I personally don't think the viruses were anything but I may be wrong. Couldn't do a system restore cos it said there wasn't one created. I can't remember if I had created one if I'm honest cos it's not that long ago since I had Blue Screen and did a reformat. I did (probably mistakenly) think that a restore point was automatically created when installing new software etc but it hasn't. Looks like a reformat.
 

Attachments

  • mbam-log-2012-10-16 (21-38-01).txt
    2.7 KB · Views: 24

My Computer

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