ntdll.dll problem

N

Niki116

New Member
Hi, I hope I'm posting this in the right section. I have an old version of mavis beacon that I installed on vista and I it worked just fine. But today when I tried to use it, it kept closing. The error is related to the ntdll.dll file. Anyone know why this file would make this keep happen?

Problem signature
Problem Event Name: APPCRASH
Application Name: Mavis.exe
Application Version: 1.0.0.1
Application Timestamp: 3592b413
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00043387
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5c74
Additional Information 2: 08ec40963d098b3286c38157ce556bf4
Additional Information 3: 4b7a
Additional Information 4: 3c9848e4c1cc2df25c1240886e3ca19e

Extra information about the problem
Bucket ID: 691662511
 

My Computer

System One

Are you trying to run in compatability mode?
 

My Computer

System One

  • CPU
    e6750
    Motherboard
    abit IP35-E
    Memory
    4GB GS Kill
    Graphics Card(s)
    eVga 8800GT SC g92
    Hard Drives
    2xWD6400AAKS
    WD 74GB Raptor
Hi Niki,

What changes were made to your system between the time that the program worked and when it stopped working? If the difference is the SP1 update, then I suspect that is where the problem lies. This is actually the same situation that occured with XP and SP2 and the solution to the problem is to either download a patch (if one is available) or to install a new updated version of the program that is causing problems.
Dwarf
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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