DVD/CD Rom Driver

joel hj60

joel hj60

New Member
I've had a search, but couldn't find any help.

My HP dv9000 won't recognise my Disc Drive.

This error message is displayed in device manager: 'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)'

Should I uninstall then reinstall. If so, how?

Any help is greatly appreciated. Joel
 

My Computer

System One

See if you can update the driver in the device manager to see if it will reinstall the driver. If it won't update and still gives you code 39 remove the drive from device manager and click on scan for hardware changes.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
click on unistall with the device selected then click on scan for hardware changes.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
What is the full model of your laptop HP dv9000 what.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Go here and download and run the program to install.

Help and Support Download Page

After installing click start then help and support then goto Recovery factory settings scoll down to Use the Recovery Manager then click on launch recovery manager click on advanced and select hardware driver re-installation and see if your cdrom dvd is shown and click select it then click next.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
What is the dvd drive name in the device manager when you expand the DVD/CD-ROM drives.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Am having the exact same problem. As Murphy's law perscribes Im just a month off my Dell warrenty and **** like this starts happening.
My device manager shows no Cd-rom and system info shows:


Drive Not Available
Description CD-ROM Drive
Media Loaded No
Media Type UNKNOWN
Name HL-DT-ST DVD+-RW GSA-T11N ATA Device
Manufacturer (Standard CD-ROM drives)
Status Error
Transfer Rate 563.56 kbytes/sec
SCSI Target ID Not Available
PNP Device ID IDE\CDROMHL-DT-ST_DVD+-RW_GSA-T11N_______________A102____\5&31012DB&0&0.0.0


I could really use some help before I go postal on Dell and my Laptop Inspirion.
Paleeeease help me.
 

My Computer

System One

Just Start > Run > Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class

Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the right pane, right-click Upper Filters, and then click Delete.
Click yes when prompted to delete the registry value.
In the right pane, right-click Lower Filters, and then click Delete.
Click yes when prompted to delete the registry value.
Quit Registry Editor. To do this, click Exit on the File menu.
Restart the computer.
 

My Computer

System One

  • Manufacturer/Model
    Homebrew
    CPU
    Q6600 (G0) SLACR
    Motherboard
    Gigabyte EP35 DS3R
    Memory
    2 gigs G.Skill DDR2
    Graphics Card(s)
    XFX 8600GT
    Monitor(s) Displays
    Samsung T190 1440X900
    Screen Resolution
    1440X900
    Hard Drives
    2X Seagate 120 (OS's) IDE
    1X WD 750 SATA
    PSU
    Corsair HX520
    Case
    Coolmax el cheapo
    Cooling
    Rosewill HSF (soon to upgrade)
    Keyboard
    BTW low profile backlit/quiet key
thanks for your help, got the same problem, now it works!
 

My Computer

System One

  • Manufacturer/Model
    self built
    CPU
    intel q6600 at 3.2 ghz
    Motherboard
    xfx 780i 3way sli
    Memory
    4gb ocz sli memory
    Graphics Card(s)
    2x nvidia 9800gtx+ in sli
    Monitor(s) Displays
    22' qforce
    Screen Resolution
    1680*1050
    Hard Drives
    750gig samsung
    640gig wd
    250gig samsung

    all in raid -> 500gig of nvidia hard disk
    PSU
    900w piperock
    Case
    armor lcs
    Cooling
    liquid cooling system
    Keyboard
    logitech g15
    Mouse
    logitech g9
    Internet Speed
    24Mbit/s
Amazing absolutely amazing! How do you people find these answers?
Thank you so much.
I bow in your presence.
But really thanks for the help, all is working again.
 
Last edited:

My Computer

System One

drmr75 said:
Many thanks! This also worked for my Acer laptop that runs Windows XP. It's great to hear CDs again!
Click to expand...

drmr

So its solved? if so can you click on the red triangle and type solved

thanks

K
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Which DV9000?

s.gif
» HP Pavilion dv9000 CTO Notebook PC
» HP Pavilion dv9000ea Notebook PC
» HP Pavilion dv9000t CTO Notebook PC
» HP Pavilion dv9000z CTO Notebook PC
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD AM2 6000+
    Motherboard
    Nvidia M2N-E SLI
    Graphics Card(s)
    GeForce 7600GT
    Screen Resolution
    1280x1024
    Hard Drives
    WD
    Case
    Cooler Master
    Cooling
    Three fans
    Keyboard
    Dell Quietkey
    Mouse
    Dell Optical
    Internet Speed
    10 MBPS
locoeng said:
Just Start > Run > Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class

Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the right pane, right-click Upper Filters, and then click Delete.
Click yes when prompted to delete the registry value.
In the right pane, right-click Lower Filters, and then click Delete.
Click yes when prompted to delete the registry value.
Quit Registry Editor. To do this, click Exit on the File menu.
Restart the computer.
Click to expand...
"

My right pane does not say "upper filters", "lower filters"
someone PLEASE HELP ME11:(
 

My Computer

System One

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