Help! Bought a Lexmark X5495 all in one printer and when I try to install the driver I keep getting 'the printer driver is not compatible with a policy enabled on your cvomputer that blocks NT 4.0 drivers'. Does any one know what this is and how to disable this thing? Have disabled Norton (the usual suspect!!) and I have also thrown the box away so cannot return to store!!
Printer Drivers
- Thread starter calfrey
- Start date
echrada
Vista Guru
Printer Driver Is Not Compatible If a Policy Is Enabled on Your Computer
WORKAROUND
To work around this behavior, use either the appropriate method:
Method 1
If you are installing a Windows NT 4.0 print driver, contact your network administrator to have the policy removed.
Method 2
If you want to install a non-Kernel mode driver locally for a remote network printer:
1. In Control Panel, double-click Printers and Faxes.
2. Double-click Add Printer to start the Add Printer Wizard, and then click Next.
3. Click Local printer, click to clear the Automatically detect and install check box, and then click Next.
4. Click Create a new port, and then under Port type, click Local Port.
5. For Port Name, type the path to the printer in the form of \\server\printer, where server is the name of the print server and printer is the name of the printer.
6. Click Next, and then choose a Windows 2000 or Windows Server 2003 driver for your printer.
7. Click Next, and then follow the instructions to finish the wizard.
Note: If you use method 2, you will not get printer updates from the print server when the printer driver is later updated on the server.
WORKAROUND
To work around this behavior, use either the appropriate method:
Method 1
If you are installing a Windows NT 4.0 print driver, contact your network administrator to have the policy removed.
Method 2
If you want to install a non-Kernel mode driver locally for a remote network printer:
1. In Control Panel, double-click Printers and Faxes.
2. Double-click Add Printer to start the Add Printer Wizard, and then click Next.
3. Click Local printer, click to clear the Automatically detect and install check box, and then click Next.
4. Click Create a new port, and then under Port type, click Local Port.
5. For Port Name, type the path to the printer in the form of \\server\printer, where server is the name of the print server and printer is the name of the printer.
6. Click Next, and then choose a Windows 2000 or Windows Server 2003 driver for your printer.
7. Click Next, and then follow the instructions to finish the wizard.
Note: If you use method 2, you will not get printer updates from the print server when the printer driver is later updated on the server.
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 5920gmi notebook
- CPU
- Intel Core 2 Duo T7300 2.00GHz
- Memory
- 4GB
- Graphics Card(s)
- NVIDIA GeForce 8600M GS
- Sound Card
- Realtek
- Screen Resolution
- 1280 x 800 x 4294967296 colors
- Internet Speed
- crawl
Hi calfrey and welcome to the forums 
Below is a link to the main Lexmark site. In the left hand column, click 'Find Drivers and Downloads'. The default type of product, 'All-In-One Printers', is the correct category, and your printer model is on the 3rd page, so next to 'View Page:' click '3'. The X5495 model is the 3rd one on the top row.
For support, click on 'Get Support'.
For the driver, click on 'Download Driver'. Under 'Select Your Operating System' in the '--Select Windows--' dropdown box, click on 'Vista_x64' or 'Windows Vista' as appropriate. This will bring you to the actual download page. Download and save all available files. You should then be able to install the driver(s) by clicking on the downloaded files.
Lexmark - United States
Below is a link to the main Lexmark site. In the left hand column, click 'Find Drivers and Downloads'. The default type of product, 'All-In-One Printers', is the correct category, and your printer model is on the 3rd page, so next to 'View Page:' click '3'. The X5495 model is the 3rd one on the top row.
For support, click on 'Get Support'.
For the driver, click on 'Download Driver'. Under 'Select Your Operating System' in the '--Select Windows--' dropdown box, click on 'Vista_x64' or 'Windows Vista' as appropriate. This will bring you to the actual download page. Download and save all available files. You should then be able to install the driver(s) by clicking on the downloaded files.
Lexmark - United States
My Computer
System One
-
- Manufacturer/Model
- Dwarf Dwf/11/2012 r09/2013
- CPU
- Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
- Motherboard
- ASRock Z77 Extreme4-M
- Memory
- 4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
- Graphics Card(s)
- MSI GeForce GTX770 Gaming OC 2GB
- Sound Card
- Realtek High Definition on board solution (ALC 898)
- Monitor(s) Displays
- ViewSonic VA1912w Widescreen
- Screen Resolution
- 1440x900
- Hard Drives
- OCZ Agility 3 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
- PSU
- XFX Pro Series 850W Semi-Modular
- Case
- Gigabyte IF233
- Cooling
- 1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
- Keyboard
- Microsoft Comfort Curve Keyboard 3000 (USB)
- Mouse
- Microsoft Comfort Mouse 3000 for Business (USB)
- Internet Speed
- NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
- Other Info
- Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Who is the system administrator and and how do I remove the policy? Please assume Im thick when you respond!!
My Computer
1. Which operating system drivers are you trying to install ?
2. Do you have an administrator user account or a standard user account.
2. Do you have an administrator user account or a standard user account.
My Computer
System One
-
- CPU
- T4200 Intel
- Memory
- 2 X 1GB DDR2
- Graphics Card(s)
- Intel Integrated
- Hard Drives
- 1 X 250GB 7200RPM
I am trying to install a printer driver, which apparently must be an NT4.0 driver. There is a policy enabled on my computer preveting its installation. I am on Windows Vista Premium and I think I am the network adminstirator when I need to operate parental controls~!!
My Computer
echrada
Vista Guru
Unfortunately all i have for you is this - read through it and see if it helps.
Windows NT System Management: A Collection of Topics
also this is worth reading
http://www.microsoft.com/whdc/archive/printerinf.mspx
Windows NT System Management: A Collection of Topics
also this is worth reading
http://www.microsoft.com/whdc/archive/printerinf.mspx
Last edited:
My Computer
System One
-
- Manufacturer/Model
- Acer Aspire 5920gmi notebook
- CPU
- Intel Core 2 Duo T7300 2.00GHz
- Memory
- 4GB
- Graphics Card(s)
- NVIDIA GeForce 8600M GS
- Sound Card
- Realtek
- Screen Resolution
- 1280 x 800 x 4294967296 colors
- Internet Speed
- crawl
donnie1967
New Member
echrada, I also have a "can't install the Samsung CLP-300 Series kernel-mode print driver" error message.
The print driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
I have Vista Home Premium 64 bit OS.
I read your 2 method work-arounds. I don't know or understand this step:
For Port Name, type the path to the printer in the form of \\server\printer, where server is the name of the print server and printer is the name of the printer.
I am just using this as a home computer, I don't have or know about any server settings really.
I am operating and trying to install this as an Administrator / Root User.
Also, this version of Vista does not have the gpedit.msc program.
Can you help me?
The print driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
I have Vista Home Premium 64 bit OS.
I read your 2 method work-arounds. I don't know or understand this step:
For Port Name, type the path to the printer in the form of \\server\printer, where server is the name of the print server and printer is the name of the printer.
I am just using this as a home computer, I don't have or know about any server settings really.
I am operating and trying to install this as an Administrator / Root User.
Also, this version of Vista does not have the gpedit.msc program.
Can you help me?