Vista Tutorial - Update installation cancelled

laurin1 · 07-01-2009

I believe this statement is totally incorrect:

"Windows Update knows your hardware (most of the time) and is often less bugged than 3rd party update software."

I've actually had numerous bad experiences where MS drivers and software updates for hardware caused severe problems. Why would MS know how to create drivers better than the manufacturer of the product? They have less invested as well. I rarely ever install the drivers from MS update.

LDLee · 08-16-2009

I have had this problem for months. HP tech support has been totally worhtless. Your solution worked. Thank you.

Lindsey

**JimJoe** · 08-18-2009

Quote: Originally Posted by zansu

Thanks!

So, I need to enable UAC, check the box to run that one .exe as administrator, then disable again (assuming I don't want all the other annoyances that come along with UAC)?

Wow... I knew UAC was supposed to be a pain when it's enabled, but I didn't realize I'd start running into problems if I disabled it.

Thanks again,
Suzanne

I have UAC disabled for months now on my home computer. No problems.

Strafgod · 08-21-2009

I finally found this after being prompted to download the "installation cancelled fix" update and having the installation cancelled!

Thank you Tom, you rock!!!

Quote: Originally Posted by twlykins

Quote: Originally Posted by Bill Weaver

I get Hewlett Packard Updates on a routine basis. I have owned the computer for about 45 days and have received app 6 updates. They are:
HP Security Update
Realtek high definition audio driver update
Intel matrix storage manager driver update and
Windows help and support update

Each time I have tried to install them and each time I have received a note in the status column that "installation cancelled"?

Any ideas?

Thanks in advance.

Bill Weaver

TRY THIS:

Select Start

All Programs

Select HP

Right click HP Update

Select Properties

Select Compatibility tab

Check Run this program as administrator

Select Apply

Select Show settings for all users

Check Run this program as administrator

Select Apply

Select OK

Select OK

The computer might need a restart at this point.

then:

Select Start

All Programs

Select HP

Select HP Update

Search for updates and install...

Tom

Strafgod · 08-21-2009

Oh, and the reboot wasn't even necessary!

Straf

Splaxx · 08-26-2009

Thanks guys... I just did a search for this issue because HP's 'Urgent; HP Update fix for "Install Cancelled issue" was not installing. LOL You guys fixed it, and HP missed the boat I guess.

Thanks Again.

**Joshes** · 09-01-2009

The 'Run as Admin' totally worked. Thanks! Yes HP tech support sucks!
Cheers

veta67 · 09-08-2009

When I got to the Hp Update window, I only have a settings button, not a properties button. If I hit "next" it starts to download updates.
Veta

carolmc · 09-14-2009

Thanks for your help Tom. What would we do without Google and Vista Forums?! Your directions were right on the nose!

veta67 · 09-15-2009

Got it! Thanks Tom. Forgot to right click. Reread it when I was awake, instead of tired out, and it made sense. After months of no installation, it works!
Veta

07-01-2009	#11 (permalink)
laurin1 Newbie Join Date: Jul 2009 Vista Ultimate x64 and Vista Business x86 1 posts	Re: Update installation cancelled I believe this statement is totally incorrect: "Windows Update knows your hardware (most of the time) and is often less bugged than 3rd party update software." I've actually had numerous bad experiences where MS drivers and software updates for hardware caused severe problems. Why would MS know how to create drivers better than the manufacturer of the product? They have less invested as well. I rarely ever install the drivers from MS update.
My System Specs

08-16-2009	#12 (permalink)
LDLee Newbie Join Date: Aug 2009 Vista Ultimate x64 1 posts	I have had this problem for months. HP tech support has been totally worhtless. Your solution worked. Thank you. Lindsey
My System Specs

08-18-2009	#13 (permalink)
JimJoe Master Join Date: Feb 2009 Vista Home Premium 32bit 528 posts	Quote: Originally Posted by zansu Thanks! So, I need to enable UAC, check the box to run that one .exe as administrator, then disable again (assuming I don't want all the other annoyances that come along with UAC)? Wow... I knew UAC was supposed to be a pain when it's enabled, but I didn't realize I'd start running into problems if I disabled it. Thanks again, Suzanne I have UAC disabled for months now on my home computer. No problems.
My System Specs

08-21-2009	#14 (permalink)
Strafgod Newbie Join Date: Aug 2009 vista home premium v64 2 posts	This worked for me after months of frustration, thanks Tom! I finally found this after being prompted to download the "installation cancelled fix" update and having the installation cancelled! Thank you Tom, you rock!!! Quote: Originally Posted by twlykins Quote: Originally Posted by Bill Weaver I get Hewlett Packard Updates on a routine basis. I have owned the computer for about 45 days and have received app 6 updates. They are: HP Security Update Realtek high definition audio driver update Intel matrix storage manager driver update and Windows help and support update Each time I have tried to install them and each time I have received a note in the status column that "installation cancelled"? Any ideas? Thanks in advance. Bill Weaver TRY THIS: Select Start All Programs Select HP Right click HP Update Select Properties Select Compatibility tab Check Run this program as administrator Select Apply Select Show settings for all users Check Run this program as administrator Select Apply Select OK Select OK The computer might need a restart at this point. then: Select Start All Programs Select HP Select HP Update Search for updates and install... Tom
My System Specs

08-21-2009	#15 (permalink)
Strafgod Newbie Join Date: Aug 2009 vista home premium v64 2 posts	Oh, and the reboot wasn't even necessary! Straf
My System Specs

08-26-2009	#16 (permalink)
Splaxx Newbie Join Date: Aug 2009 Ultimate x64 1 posts	Re: Update installation cancelled Thanks guys... I just did a search for this issue because HP's 'Urgent; HP Update fix for "Install Cancelled issue" was not installing. LOL You guys fixed it, and HP missed the boat I guess. Thanks Again.
My System Specs

09-01-2009	#17 (permalink)
Joshes Member Join Date: Jul 2008 Vista Home Premium x64 18 posts	Re: Update installation cancelled The 'Run as Admin' totally worked. Thanks! Yes HP tech support sucks! Cheers
My System Specs

09-08-2009	#18 (permalink)
veta67 Newbie Join Date: Sep 2009 home edition x64 2 posts	Re: Update installation cancelled When I got to the Hp Update window, I only have a settings button, not a properties button. If I hit "next" it starts to download updates. Veta
My System Specs

09-14-2009	#19 (permalink)
carolmc Newbie Join Date: Sep 2009 Vista Home Premium 64 bit 1 posts	Re: Update installation cancelled Thanks for your help Tom. What would we do without Google and Vista Forums?! Your directions were right on the nose!
My System Specs

09-15-2009	#20 (permalink)
veta67 Newbie Join Date: Sep 2009 home edition x64 2 posts	Re: Update installation cancelled Got it! Thanks Tom. Forgot to right click. Reread it when I was awake, instead of tired out, and it made sense. After months of no installation, it works! Veta
My System Specs

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