Can't install printer error 000005b3

hkp

New Member
Hi

I have af HP laptop, using vista home premium. The problem is that I can't install a printer. No matter what type of printer I try to install the install will start but shortly after the installation will stop saying the printer could not be installed error 000005b3. I have also tried to install a print to pdf but that also will give the same error message.

I have tried installing the printer using the driver located in vista, tried downloading them from the internet, and no matter what I do it will still give the same error message.

My vista is installed with english OS and english keyboard, so the thing with not having the language match in keyboard and OS is not an issue in my case. I have tried calling HP support, but they have no idea what is causing the problem, and therefore they have no fixes for it. I am a student and therefor printing is nessessary. Anything that can fix the problem is very welcome.

Heidi
 

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My Computer

Try this:Remove all files in directory C:\Windows\System32\Spool\Printers +restart

On my computer there is nothing in that folder. And I have show hidden files and folders swiched on - so there are no hidden files either. But thankyou for the input
 

My Computer

On my computer there is nothing in that folder. And I have show hidden files and folders swiched on - so there are no hidden files either
I think it should be - in this case -> create this folder + restart.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Try using the administrator account.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
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