Vista - camcorder

**carter48** · 11-01-2008

hi, i guess this is a problem that people have spoke about before but i need help. my pc will not pick up my camcorder via my firewire port. whats the problem and how can i fix it?

**Thao** · 11-02-2008

Hi carter48.

Does this device show up in the Device Manager?

1) Go to the Start Menu > Control Panel
2) Open up Device Manager
3) Take a look for your Camcorder

If it is not installed correctly, you will see a yellow exclamation point, and we will go from there.

Let me know how it goes!

Also, in your next post can you please provide some further information about your setup? I see you have "Vista Home 32bit" is this Home Premium or Home Basic? Also, what is the brand/model of your camcorder. Are you able to successfully connect other firewire devices with that port?

Thank you! Let's work together to fix this.

**caretaker** · 11-02-2008

can you give us your exact camcorder make and model please.

**carter48** · 11-03-2008

hi, thanks for the reply. the camcorder is a sony dcr hc 35. i got it in the uk. it looks like a lot of people have this trouble. the vista i use is home premium.
i habe tried the device manager root but it doesn't list the camcorder.
where next???

**caretaker** · 11-03-2008

That was a hard one. OK download this: Picture Motion Browser Ver.2.0.13 for Windows Vista : Sony India
when you start the program it will ask you to put the Picture Packet CD in that came with the camera.
Or you can use a firewire card and cable that works on most vista editions. You can also use a Mem stick and load that in to a card reader. But the top one should work.

(32bit Vista ONLY.)

**carter48** · 11-03-2008

thanks again, i will try it but i downloaded the PMB for vista off the uk site and it still didn't see my camcorder??? it's driving me insane

**caretaker** · 11-03-2008

Use the one above it's differend. and if it still don't work use a Firewire and it will.

**carter48** · 11-03-2008

ok thanks. i'm using a firewire to connect the cam to the pc too. but nothing happened. this is a problem i have been reading about on the net. i will give the indian site a go tho

**carter48** · 11-03-2008

i've downloaded the indian driver but still no joy, i reckon i need to go back to xp!

**caretaker** · 11-03-2008

Just leave it connected for a couple of days, Sometimes Vista is slow in finding things.

11-01-2008	#1 (permalink)
carter48 vista home 32 bit 10 posts	camcorder hi, i guess this is a problem that people have spoke about before but i need help. my pc will not pick up my camcorder via my firewire port. whats the problem and how can i fix it?
My System Specs

11-02-2008	#2 (permalink)
Thao Vista Home Premium x86 - SP2 47 posts	Re: camcorder Hi carter48. Does this device show up in the Device Manager? 1) Go to the Start Menu > Control Panel 2) Open up Device Manager 3) Take a look for your Camcorder If it is not installed correctly, you will see a yellow exclamation point, and we will go from there. Let me know how it goes! Also, in your next post can you please provide some further information about your setup? I see you have "Vista Home 32bit" is this Home Premium or Home Basic? Also, what is the brand/model of your camcorder. Are you able to successfully connect other firewire devices with that port? Thank you! Let's work together to fix this.
My System Specs

11-02-2008	#3 (permalink)
caretaker Win7 64bit Ultimate 142 posts	Re: camcorder can you give us your exact camcorder make and model please.
My System Specs

11-03-2008	#4 (permalink)
carter48 vista home 32 bit 10 posts	Re: camcorder hi, thanks for the reply. the camcorder is a sony dcr hc 35. i got it in the uk. it looks like a lot of people have this trouble. the vista i use is home premium. i habe tried the device manager root but it doesn't list the camcorder. where next???
My System Specs

11-03-2008	#5 (permalink)
caretaker Win7 64bit Ultimate 142 posts	Re: camcorder That was a hard one. OK download this: Picture Motion Browser Ver.2.0.13 for Windows Vista : Sony India when you start the program it will ask you to put the Picture Packet CD in that came with the camera. Or you can use a firewire card and cable that works on most vista editions. You can also use a Mem stick and load that in to a card reader. But the top one should work. (32bit Vista ONLY.) Last edited by caretaker; 11-03-2008 at 02:10 AM.. Reason: Added 32bit v. o.
My System Specs

11-03-2008	#6 (permalink)
carter48 vista home 32 bit 10 posts	Re: camcorder thanks again, i will try it but i downloaded the PMB for vista off the uk site and it still didn't see my camcorder??? it's driving me insane
My System Specs

11-03-2008	#7 (permalink)
caretaker Win7 64bit Ultimate 142 posts	Re: camcorder Use the one above it's differend. and if it still don't work use a Firewire and it will.
My System Specs

11-03-2008	#8 (permalink)
carter48 vista home 32 bit 10 posts	Re: camcorder ok thanks. i'm using a firewire to connect the cam to the pc too. but nothing happened. this is a problem i have been reading about on the net. i will give the indian site a go tho
My System Specs

11-03-2008	#9 (permalink)
carter48 vista home 32 bit 10 posts	Re: camcorder i've downloaded the indian driver but still no joy, i reckon i need to go back to xp!
My System Specs

11-03-2008	#10 (permalink)
caretaker Win7 64bit Ultimate 142 posts	Re: camcorder Just leave it connected for a couple of days, Sometimes Vista is slow in finding things.
My System Specs

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