unable to uninstall Lexmark X5150

H

hamavran

New Member
Hi Guys,
When clicking on Programs & Features to uninstall printer X5150 I get the following error message: %Build Template Error%, I have tried to uninstall it from the Device Manager but I stil cannot uninstall it from Programs and Features.
I would greatly appreciate any help. I hope this will be the last problem I have with Vista.
Thanks,
hamavran
 

My Computer

System One

  • Manufacturer/Model
    Lenovo
    CPU
    PD E2140 @1.6Ghz
    Memory
    4GB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Lenovo
    Hard Drives
    500 G
    Keyboard
    Lenovo
    Mouse
    Logitec UAE96
    Internet Speed
    5mbs
Try reinstalling the program first, then uninstall it.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Bob,
I already reinstalled it 3 times but stil unable to uninstall.
Thanks,
Hamavran
 

My Computer

System One

  • Manufacturer/Model
    Lenovo
    CPU
    PD E2140 @1.6Ghz
    Memory
    4GB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Lenovo
    Hard Drives
    500 G
    Keyboard
    Lenovo
    Mouse
    Logitec UAE96
    Internet Speed
    5mbs
Alright, good to know you did try it.

Can you open the folder where the program is located? There should be an uninstall shortcut there.

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Thanks Bob,
I have tried to unistall from the folder and got the same error message.Have also deleted all shortcuts related to Lexmark and tryed to uninstall without success. I wanted to try download the driver again from Lexmark site but I was afraid it would make problem worse since Lexmark advise to uninstall previous drivers!

Is there anything else I should try?
Thanks for you help
Hamavran
 

My Computer

System One

  • Manufacturer/Model
    Lenovo
    CPU
    PD E2140 @1.6Ghz
    Memory
    4GB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Lenovo
    Hard Drives
    500 G
    Keyboard
    Lenovo
    Mouse
    Logitec UAE96
    Internet Speed
    5mbs
Ok, try this:

Open the Command Prompt window (press Start and type cmd)
Type in “set devmgr_show_nonpresent_devices=1″ without the quotes and hit enter
Type in “devmgmt.msc” no quotes and hit enter

This will open the Device Manager. Click "View" -> "Show Hidden Devices"
This will show all the hidden drivers. Now go look for the Lexmark X5150 driver, and right click -> properties. Then select drivers, uninstall. That should work... Maybe

~Lordbob
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Dear Bob,
Thank you for your assistance.
I followed the steps as per instructions, unfortunately the driver is still on the Control Panel ( would not uninstall ). In desperation, I tried to download the driver again. After unzipping I get the following msg " Can't create output file.
C:\driver\printer\X5100\pubs\English\LXBAuser.pdf"
Any solution to get rid of this driver ?

Thanks,
hamavran
 

My Computer

System One

  • Manufacturer/Model
    Lenovo
    CPU
    PD E2140 @1.6Ghz
    Memory
    4GB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Lenovo
    Hard Drives
    500 G
    Keyboard
    Lenovo
    Mouse
    Logitec UAE96
    Internet Speed
    5mbs
Yes! Success! For once, the products own website actually held something useful!

Try using their Uninstall Utility on their website.
Download the utility and follow the instructions here

Hope that gets it off!

~Lordbob

P.S. Don't bother with the virus scans unless this method doesn't work.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
Dear LordBob,

Many thanks for your help. The Lexmark Driver has been successfully ininstalled.

Regards
Hamavran
 

My Computer

System One

  • Manufacturer/Model
    Lenovo
    CPU
    PD E2140 @1.6Ghz
    Memory
    4GB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Lenovo
    Hard Drives
    500 G
    Keyboard
    Lenovo
    Mouse
    Logitec UAE96
    Internet Speed
    5mbs
YAY! *immature celebrating*

Ok sorry just my kid coming out. Glad you got it fixed. :)

~Lordbob

P.S. Don't forget to mark this solved!
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q8200 2.33GHz
    Motherboard
    ASUS P5QC
    Memory
    2x2GB
    Graphics Card(s)
    NVidia GeForce 9500GT 1Gb
    Sound Card
    Mobo
    Monitor(s) Displays
    Samsung SyncMaster 206bw
    Screen Resolution
    1680x1050
    Hard Drives
    Samsung SP2514N ATA 250Gb 7200RPM
    Samsung [Model] 1Tb 7200RPM SATA2
    PSU
    Cooler Master Real Power Pro 750W
    Keyboard
    Razer Tarantula
    Mouse
    Razer Lachesis
    Internet Speed
    not fast enough
You must log in or register to reply here.
Back
Top