dvd doesn't play

agatao

New Member
Up until last week everything was ok. Now the drive doesn't see dvds, asks to insert the disc (the disc is already there). No problems with cd roms though. Any hints very much appreciated!
 

My Computer

You can delete the upper and lower filters and it might help.
start menu-in search type in regedit.
Go to HKEY LOCAL MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} and if you have entries named Upperfilters and lower filters, then right click on those and delete them. Restart your computer.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
Make a backup copy of your registry before attempting to do that and only delete the filters found in that part of the folders. I totally botched my laptop and was not able to load Windows after that.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics Card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB
    Samsung Sata 750GB
    Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Keyboard
    Logitech G15
    Mouse
    Logitech G7
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
Make a backup copy of your registry before attempting to do that and only delete the filters found in that part of the folders. I totally botched my laptop and was not able to load Windows after that.
If you removed phrases UpperFilter,LowerFilter for any another device it's no strange you crashed your system.Not for all devices these phrases are wrong although there are many programs which modify UpperFilter,LowerFilter for many devices but in these situation you have to restore original value for UpperFilter,LowerFilter and not completly remove them.For DVD yes ->UpperFilter,LowerFilter are completly wrong.
 

My Computer

Thank you! I did that, but there are no such entries there. Should I check also 0000 subfolder and Properties? I cannot access Properties
 

My Computer

agatao said:
Thank you! I did that, but there are no such entries there. Should I check also 0000 subfolder and Properties? I cannot access Properties
There are no these phrases in these subkeys besides only SYSTEM account have access to this keys -but it not concern.

Try this:
Open device manager find DVD ,uninstall driver for DVD and restart computer.Then restart computer again open device manager and reinstall drive for DVD
 

My Computer

Dziekuje za pomoc / Thank you, I'll try that. Funny thing isthat after my last post I popped in dvd and the drive recognised it for like 3 min, and then it just stopped again ....
 

My Computer

Thank you, I have tried that. I went into device manager and de-installed it. Than I have restarted my laptop. No change. Device manager says that the device is working correctly. Is there anything else I can do?
 

My Computer

Updating drivers no help also?Sometimes this trouble may be ralated with any autoplay trouble - some stupid DVD required especially autoplay settings to work properly
Try this tool ->Removing unwanted AutoPlay Handlers in Windows XP and Windows Vista

any reasons:
It may be also caused conflict with virtuals like Alcohol,Deamon Tools...If Clean Handlers no help and you have these kind of programs -uninstall them.

EDIT

Navigate to key HKLM\System\CurrentControlSet\Services\CdRom
and check you have phrase AutoRun is set to 1 one per hundred DVD requires this setting obligatory -if is 0 fix it + restart
 
Last edited:

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