I would be so grateful of any help. My son's Sony Vaio notebook keeps crashing.
Initially it just shut down and would not boot up. I contacted Sony only to be told to do a complete system restore. The Tec guy talked me through it as the back up discs did not work. After about 3-hours system restore froze at 73% and threw up an error 505:29 - "task failed error". I clicked on ok and the laptop proceeded to boot up. It worked for a short while but then crashed again.
I went through the whole system restore once more. Again it thew up the same error at 67%.
I do not know what else to do. I have tried to phone the helpline but they only open normal daytime business hours (when I will be at work myself).
I went on a Sony website which suggested uninstalling the programme causing the problem....which wasn't much help at all - how the hell can I do this? I have limited knowledge.
Please can someone help me.