Vista - WIA problem

ADiecidue · 08-18-2009

I just bought a new Brother printer/scanner and while everything installs correctly, the scanner driver does not. I was on the phone with them and they are telling me its a problem with WIA not allowing the Twain drivers to install properly. I currently do not have any scanners installed and when I go to Scanners in Control Panel, nothing is showing.

I don't know much about this, but is there a way to fix with without having to re-install Vista?

I have Vista Ultimate on a 3 ghz machine with 2.5 ghz ram.

**Frostmourne** · 08-19-2009

Yes, there should be drivers you can get rid of in Add/Remove applications and device manager. Its not Windows' problem but sloppy drivers. However, what model Brother is it?

ADiecidue · 08-19-2009

Quote: Originally Posted by Frostmourne

Yes, there should be drivers you can get rid of in Add/Remove applications and device manager. Its not Windows' problem but sloppy drivers. However, what model Brother is it?

I found the problem late last night. It seems there was a hidden scanner listed in Device Manager from a failed installation months ago. I un-hid it, deleted it then reinstalled the Brother software and the scanner works fine now.

08-18-2009	#1 (permalink)
ADiecidue vista ultimate 32 2 posts	WIA problem I just bought a new Brother printer/scanner and while everything installs correctly, the scanner driver does not. I was on the phone with them and they are telling me its a problem with WIA not allowing the Twain drivers to install properly. I currently do not have any scanners installed and when I go to Scanners in Control Panel, nothing is showing. I don't know much about this, but is there a way to fix with without having to re-install Vista? I have Vista Ultimate on a 3 ghz machine with 2.5 ghz ram.
My System Specs

08-19-2009	#2 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Yes, there should be drivers you can get rid of in Add/Remove applications and device manager. Its not Windows' problem but sloppy drivers. However, what model Brother is it?
My System Specs

08-19-2009	#3 (permalink)
ADiecidue vista ultimate 32 2 posts	Quote: Originally Posted by Frostmourne Yes, there should be drivers you can get rid of in Add/Remove applications and device manager. Its not Windows' problem but sloppy drivers. However, what model Brother is it? I found the problem late last night. It seems there was a hidden scanner listed in Device Manager from a failed installation months ago. I un-hid it, deleted it then reinstalled the Brother software and the scanner works fine now.
My System Specs

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