Vista - Help!

**alphlovebtc** · 08-23-2009

I don't know if this is the right place to put it, but my usb ports won't work! ): It says code error 10. I tried uninstalling and reinstalling, but that doesn't work.. Someone please help?

Btw, it's been like that for awhile now, possibly a month?

**zigzag3143** · 08-23-2009

Quote: Originally Posted by alphlovebtc

I don't know if this is the right place to put it, but my usb ports won't work! ): It says code error 10. I tried uninstalling and reinstalling, but that doesn't work.. Someone please help?

Btw, it's been like that for awhile now, possibly a month?

A

could you fill in your system specs (lower left corner) so that we know what kind of hardware yo have? also 32bit or 64, clean install or upgrade?

Aslo could you use a larger font?

Thanks

Ken

**alphlovebtc** · 08-23-2009

Vista Home Premium 32bit
I don't know what my hardware is.

**zigzag3143** · 08-23-2009

Quote: Originally Posted by alphlovebtc

Vista Home Premium 32bit
I don't know what my hardware is.

You dont know what your hardware is? who makes the computer? whats its model number? how much ram is in it? If you dont know how to find things like this how can you expect to install grivers, or diaxnose problems?

Ken

**Frostmourne** · 08-24-2009

Open up the start menu. and msinfo32 and hit enter. Then note the RAM, CPU, and Vista service pack. Also take a look at Belarc advisor. Post that.

**garysgold** · 08-25-2009

Hello alphlovebtc,

Welcome to Vista Forums.

There's also this. http://www.vistax64.com/software-too...info-tool.html

Gary

**alphlovebtc** · 08-25-2009

Thanks Frostmourne & garysgold
----------

Code:

*************************************************************
********************** Computer Info ************************
*************************************************************
Logged in user: Alina-PC\Alina
Computer Model: EL1210-11
Computer Manufacturer: eMachines
OS Name: Microsoft® Windows Vista™ Home Premium |C:\Windows|\Device\Harddisk0\Partition2
OS Version: 6.0.6001
System Type: X86-based PC
Total Physical Memory: 2814 MB
Windows Directory: C:\Windows
BIOS Version: )Phoenix - Award WorkstationBIOS v6.00PG
CPU: AMD Athlon(tm) Dual Core Processor 4050e
Video Card: NVIDIA GeForce 8500 (GF 8200 + GF 8400)
Resolution: 1280 x 1024 x 4294967296 colors


*************************************************************
************************** Memory ***************************
*************************************************************

------------------------------------------
Manufacturer: None
Model: 
Name: Physical Memory
Bank Label: Bank0/1
Capacity: 2048 MB
Description: Physical Memory
Tag: Physical Memory 0
------------------------------------------
Manufacturer: 7F7F7F0B00000000
Model: 
Name: Physical Memory
Bank Label: Bank2/3
Capacity: 1024 MB
Description: Physical Memory
Tag: Physical Memory 1
------------------------------------------


*************************************************************
************************** Drives ***************************
*************************************************************

Model: ST316081 5AS SCSI Disk Device
Description: Disk drive
InterfaceType: IDE
Partitions: 3
SCSIBus: 1
SCSILogicalUnit: 0
SCSIPort: 2
SCSITargetId: 1
SectorsPerTrack: 63
Size: 149 GB
Status: OK
------------------------------------------
Model: Generic- Compact Flash USB Device
Description: Disk drive
InterfaceType: USB
Partitions: 0
SCSIBus: 
SCSILogicalUnit: 
SCSIPort: 
SCSITargetId: 
SectorsPerTrack: 
Size: 0 GB
Status: OK
------------------------------------------
Model: Generic- SM/xD/SD/MMC/MS USB Device
Description: Disk drive
InterfaceType: USB
Partitions: 0
SCSIBus: 
SCSILogicalUnit: 
SCSIPort: 
SCSITargetId: 
SectorsPerTrack: 
Size: 0 GB
Status: OK
------------------------------------------

**Frostmourne** · 08-25-2009

You are running Vista SP1, try SP2 and see if the problem disappears:

http://www.microsoft.com/downloads/d...displaylang=en

**alphlovebtc** · 08-26-2009

It doesn't work. My computer won't install it.

**Frostmourne** · 08-26-2009

Do any errors come up?

08-23-2009	#1 (permalink)
alphlovebtc Vista Home Premium 32bit 6 posts	Help! I don't know if this is the right place to put it, but my usb ports won't work! ): It says code error 10. I tried uninstalling and reinstalling, but that doesn't work.. Someone please help? Btw, it's been like that for awhile now, possibly a month?
My System Specs

08-23-2009	#2 (permalink)
zigzag3143 Vista 32 win 7 7600 32 bit 2,281 posts	Quote: Originally Posted by alphlovebtc I don't know if this is the right place to put it, but my usb ports won't work! ): It says code error 10. I tried uninstalling and reinstalling, but that doesn't work.. Someone please help? Btw, it's been like that for awhile now, possibly a month? A could you fill in your system specs (lower left corner) so that we know what kind of hardware yo have? also 32bit or 64, clean install or upgrade? Aslo could you use a larger font? Thanks Ken
My System Specs

08-23-2009	#3 (permalink)
alphlovebtc Vista Home Premium 32bit 6 posts	Vista Home Premium 32bit I don't know what my hardware is.
My System Specs

08-24-2009	#5 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Open up the start menu. and msinfo32 and hit enter. Then note the RAM, CPU, and Vista service pack. Also take a look at Belarc advisor. Post that.
My System Specs

08-25-2009	#6 (permalink)
garysgold Vista Ult 64bit Windows 7 64 bit Server 2008 RC2 863 posts	Hello alphlovebtc, Welcome to Vista Forums. There's also this. http://www.vistax64.com/software-too...info-tool.html Gary
My System Specs

08-25-2009	#8 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	You are running Vista SP1, try SP2 and see if the problem disappears: http://www.microsoft.com/downloads/d...displaylang=en
My System Specs

08-26-2009	#9 (permalink)
alphlovebtc Vista Home Premium 32bit 6 posts	Re: Help! It doesn't work. My computer won't install it.
My System Specs

08-26-2009	#10 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: Help! Do any errors come up?
My System Specs