My photos are uploading to Local Disk Q: and I can't access it!

Hi,

I'm new here so please forgive me if I don't know all the correct computer 'terms'.

I have Windows Vista 32bit on a Dell PC. My computer picked up the "Windows Vista Repair" virus a few weeks ago, and I got it out completely. However, now when I plug in my digital camera to try to upload photos, I am unable to view it. Prior to this issue, when I would plug in the usb it would automatically allow for me to view photos and it would be a "removable device". Now it goes to "Local Disk Q:" which I can not access at all. I've googled nonstop for days and still have not been able to access that drive or delete it, etc.

So, I am looking for help. I need to be able to get my photos to open and to get them to stop going to Q: drive. When I look in my Device Manager under "Disk Drives" I see the following: Mat****a DMC-FZ5 USB Device (that is my digital camera) and ST316081 2AS SCSI Disk Device

Thanks in advance!
 

My Computer

Hello

Do you have malwarebytes installed on your system if not the please download the free version and run a full scan.

When did your system get infected...

You can use a restore point to do a system restore going back to a point you know before the virus and then you will be fine, this is how.

http://www.vistax64.com/tutorials/194765-system-recovery-options.html

http://www.vistax64.com/tutorials/66971-system-restore.html

By doing a system restore you won't lose anything except for any software that you might have installed between now and then. I hope this help a little.LOL
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Back
Top