CD drive driver failed to load

MDOC

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Member
Any suggestions on what to do about this?

ULT64problem1.jpg


Updating the driver didn't pan out, neither did uninstalling and rebooting (driver installation failed on reboot). Drive was working before. I know this can be solved; seen this before on somebody else's computer a year ago. On the other hand, maybe the driver isn't compat with 64bit Ultimate--but it was OK under 32bit Home Personal.
 

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Same problem happened to my wife- her dvd "D" Drive just vanished, and she had the driver load error.
The fix was very easy though-
go to device manager (type it into search, and then click it)
Right click and remove the device(uninstall the dvd drive from system)
Restart.
Vista will detect drive and install driver
If for some reason windows is unable to load driver, then you will have download driver and manually install from device manager
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Yep sounds like a Driver goof-up.
Uninstall the Device and reboot,vista will automatically detect and install the drive again and it should work fine.
Else check the manufactureers website for updated drivers.
 
Last edited:

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System One

  • CPU
    Intel Core 2 Duo T5800 @ 2.0Ghz
    Motherboard
    Intel
    Memory
    4GB
    Graphics Card(s)
    Nvidia 9650M GT
    Monitor(s) Displays
    Asus N80VN-X1 Laptop
    Screen Resolution
    1280 X 800
    Hard Drives
    1 X 250GB 5200 RPM
    Internet Speed
    11 MBPS
    Other Info
    XBOX 360 Controller | Vista X64 | Simpledrive 500GB
I had exactly this same problem, and it isn't necesarily the DVD-ROM Driver itself, but rather something that is conflicting.

If you are using any of the following, then I sugest you locate updated versions, as that may resolve the issue, especially if you're using Vista x64:
  • CloneDVD
  • Alcohol 120%
  • Daemon Tools
  • Nero Burning Rom
Quite possibly you may also be using other virtual-drive software.

In my case, it was an older CloneDVD that caused the failure of my physical drive. When I switched to CloneDVD 2.9.0.9, the problem went away, and my phsical drive started working again.

I'm also using Nero 7.9.6.0. I don't need Daemon Tools, because I use Alcohol 52% 1.9.6 (Build 5403), but if you do prefer, then there is a Vista compatible version available for download on their website.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
On reboot after uninstalling the driver, this is the result:
DVDfailed2.jpg


Guess I'll need to look at the manufacturer site. I think the drive's manufacturer is LG, but not sure.

Funny thing is, it worked fine for a few days before it croaked after I installed the 64bit Ultimate. I'm thinking hardware failure instead of software.
The way to check for this is to try to boot off a bootable CD, but I don't have one. Pass, it's the software. Fail, it's the hardware (the drive).

Actually, I think my full version Win XP CD is bootable. Guess I'll try that.

The DVD/CD drive does light up when attempting I/O, so it's not the power supply section.
 

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I had exactly this same problem, and it isn't necesarily the DVD-ROM Driver itself, but rather something that is conflicting.

If you are using any of the following, then I sugest you locate updated versions, as that may resolve the issue, especially if you're using Vista x64:
  • CloneDVD
  • Alcohol 120%
  • Daemon Tools
  • Nero Burning Rom
Quite possibly you may also be using other virtual-drive software.

No, I don't have any of these loaded.
 

My Computer

Then perhaps you have some other conflicts? The programs I mentioned are not the only "Virtual Drive" emulation applications out there.

Ok, let's try another approach. Does the drive show up in the BIOS at boot-time? If you are able to successfully boot from CD/DVD, then you'll have eliminated hardware failure. You can also always plug the drive into another machine to see if it works there, but thats not always possible.

Do you have the correct Vista x64 certified drivers for the device, including the motherboard ATA controller to which it is attached?

You mention that it worked for a couple days before it croaked. While hardware failure is always a possibility, it still sounds to me like a software issue. In the time that the drive worked, what software or updates did you install? Using a process of elimination, starting with motherboard drivers, uninstall each one and reboot each time, checking whether the drive is operational. When the drive starts working, you've found the culprit.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
Yeo sounds like a Driver goof-up.
Uninstall the Device and reboot,vista will automatically detect and install the drive again and it should work fine.
Else check the manufactureers website for updated drivers.
__________________
 

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Then perhaps you have some other conflicts? The programs I mentioned are not the only "Virtual Drive" emulation applications out there.
AFAIK, I don't have any such VD emulation apps, but I may be wrong there.

Ok, let's try another approach. Does the drive show up in the BIOS at boot-time? If you are able to successfully boot from CD/DVD, then you'll have eliminated hardware failure.
Happy to say that booting from my Win XP Pro installation CD works. So it's not a hardware failure.


Do you have the correct Vista x64 certified drivers for the device, including the motherboard ATA controller to which it is attached?
I'm not sure, I need some way to check for that.

You mention that it worked for a couple days before it croaked. While hardware failure is always a possibility, it still sounds to me like a software issue. In the time that the drive worked, what software or updates did you install? Using a process of elimination, starting with motherboard drivers, uninstall each one and reboot each time, checking whether the drive is operational. When the drive starts working, you've found the culprit.
There's only the DVD/CD driver to play with, nothing else. It's the only driver in device manager showing the exclamation point with yellow triangle. You're right in that it's a software issue, but what MB drivers are you talking about that may affect the DVD driver?

This is a x64 machine that I bought with Vista home premium x32, before I did a clean inmstakll with Ultimate x64 which went flawlessly. I got the software (both 32 and x64) free direct from MS.

I haven't checked the manufacturer's site yet.
 

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replace the hardware with new one and see if work (use one from your friend). LG is not good peace of hardware (dvd/cd)
 

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System One

  • CPU
    Intel Q9550
    Motherboard
    Asus Rampage X48
    Memory
    2x2GB corsair Dominator
    Graphics Card(s)
    Msi 8800GTX OC WC
    Sound Card
    asus
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    2 x WD 250 raid edition in Raid 0
    PSU
    Tagan 1100
    Case
    CM Stacker 830 moded
    Cooling
    Watr DYS cooling system
    Keyboard
    G15 v.2 and Razer Tarantula
    Mouse
    G9, Razer Lachesis and Razer Copperhead
    Internet Speed
    2mb/s
There's only the DVD/CD driver to play with, nothing else. It's the only driver in device manager showing the exclamation point with yellow triangle. You're right in that it's a software issue, but what MB drivers are you talking about that may affect the DVD driver?

If you go into Device Manager, then select Devices by connection on the View menu, you can see to which controller device your drive is attached. It will also help to identify which device could be causing the failure, because you'll be able to see which device is connected to the same controller as your DVD Drive.

The screen shot I've attached to this post shows my Device Manager, which shows my DVD Writer connected to ATA Channel 1 on the PCI IDE Controller.

The PCI IDE Controller is part of the motherboard, and if it has a failure, for whatever reason, the the devices attached to it will also not work. Try updating the driver for the PCI IDE Controller to which your DVD Drive is attached. You'll need to go to your motherboard manufacturer's website to download these drivers.
 

Attachments

  • Device Manager.jpg
    Device Manager.jpg
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My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
LG is not good peace of hardware (dvd/cd)

Really? I've had just the opposite experience. My LG DVD Writer is pushing 2 years old now, and it's still the only drive I know that can handle writing 90+ DVDs back-to-back without choking. The Gigabyte and Samsung drives I use on my other PCs usually require a break of 40 minutes or so to cool off after writing maybe 15 DVDs, otherwise they start creating coasters.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
If you go into Device Manager, then select Devices by connection on the View menu, you can see to which controller device your drive is attached. It will also help to identify which device could be causing the failure, because you'll be able to see which device is connected to the same controller as your DVD Drive.

Thanks for the info--didn't know that you can have a by-connection device topology. If there is a failure in the PCI IDE controller, will it not have an exclamation point yellow triangular icon? I tried updating it and the result is I've got the latest version. Here's mine:

DMbyConnection.jpg
 

My Computer

DVDproblem5.jpg
If you go into Device Manager, then select Devices by connection on the View menu, you can see to which controller device your drive is attached. It will also help to identify which device could be causing the failure, because you'll be able to see which device is connected to the same controller as your DVD Drive.

The screen shot I've attached to this post shows my Device Manager, which shows my DVD Writer connected to ATA Channel 1 on the PCI IDE Controller.

The PCI IDE Controller is part of the motherboard, and if it has a failure, for whatever reason, the the devices attached to it will also not work. Try updating the driver for the PCI IDE Controller to which your DVD Drive is attached. You'll need to go to your motherboard manufacturer's website to download these drivers.

Dzomlija, if you're still around:

The DVD drive tested OK by installing it in another computer. Updating the driver results in a message saying driver is already up to date.

I also installed a fast CD drive, and it, too, has a yellow triangle in the device manager. Image attached.
 

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can anyone help me i am trying to install V cast music essentials kit and when i put the cd in to install the driver my computer doesn't even recognize the fact that i have a CD in there. and i have no directions to help me because it is suppossed to recognize the cd then prompt me to install. PLEASE SOMEONE HELP
 

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