Vista - Vista 64 Crashes During Games

**Adrian Wainer** · 08-26-2008

Quote: Originally Posted by pummumu

Seems like my memory is fine, I did mem check, and there was no error. I have also defragged my PC.

I am wondering, is there a way to just disable the Creative cards while having sound from my speakers? I went to Control Panel and disable the Xfi, as a result, I couldnt hear a thing

I have a strong feeling that this Sound card might be the problem here.

Depends I presume if your motherboard has on-board sound or not, you should be able to see from the details of your motherboard specification. If it came with a manual it should say there. Either way disabling the sound card will help you either prove it is the cause of the problem or clear it of blame.

Best and Warm Regards
Adrian Wainer

**Fumz** · 08-26-2008

Quote: Originally Posted by pummumu

thanks much for your fast reply Fumz!

OK, confirmed now that Creative isnt the problem!haha
I unplugged it, ran sound thru mobo, and it still crashed.

Any idea what else might cause this?

^ ... yeah we got that covered.

**pummumu** · 08-26-2008

Orthos has been running for an hour now ( at home.) Hopefully I will see result when I get back

I really do hope it doesnt come down to reinstall everything.
On the msconfig, I disabled most of them from the list, except messenger, haha.

**pummumu** · 08-26-2008

hi Fumz,

so, the Orthos crashed! but the entire thing went black, no warning or anything. IS that good or bad? I have told my wife at home to restart the PC, and it went back in windows no problem.

**Fumz** · 08-26-2008

Black, as in, "by the time your wife noticed the monitor's power saving kicked in" black, or black as in Orthos crashed directly to a black screen? I'm hoping it's the former because the latter would suggest your monitor wasn't getting a signal, and that means video card issues.

What you need to do is check the Reliability monitor and event logs to find out anything about this crash. Same method as described before.

By the way, what PSU do you have, make and model, and who made your video card?

**pummumu** · 08-26-2008

Black as in the Orthos crashed to a black screen

What I will do when I get back home is looking at computer's event log, and see what causes the crash.

PSU as in power supply?
Everything except my extra RAM came with dell XPS. I have not checked the model makers. I will check once I get home.

**Fumz** · 08-26-2008

Read this. I think it applies here: http://www.vistax64.com/graphic-card...s-failing.html

If there's a seal on the side panel of your case, don't remove it just to do the fan thing just yet. Doing so gives Dell an opportunity to deny you any possible claim. If the above link doesn't sort this out, through the bios update, then we'll work from there.

**pummumu** · 08-28-2008

thanks VERY much for all your help Fumz!
it seems my Nvidia Raid is the issue now?

anyhow, I have decided to exchange my PC with a workstation that comes with XP64( no raid). Unfortunately I cant afford spending more time figuring out the problem on my Dell XPS

I urgently need this PC to work, and I cant to afford to have a system that is not stable.

thanks again for Fumz and Adrian!

08-26-2008	#31 (permalink)
Adrian Wainer Vista 64 ultimate, Windows XP 32 Professional, Windows XP 64 Professional 124 posts	Re: Vista 64 Crashes During Games Quote: Originally Posted by pummumu Seems like my memory is fine, I did mem check, and there was no error. I have also defragged my PC. I am wondering, is there a way to just disable the Creative cards while having sound from my speakers? I went to Control Panel and disable the Xfi, as a result, I couldnt hear a thing I have a strong feeling that this Sound card might be the problem here. Depends I presume if your motherboard has on-board sound or not, you should be able to see from the details of your motherboard specification. If it came with a manual it should say there. Either way disabling the sound card will help you either prove it is the cause of the problem or clear it of blame. Best and Warm Regards Adrian Wainer
My System Specs

08-26-2008	#32 (permalink)
Fumz Vista Ultimate x64 SP1 878 posts	Re: Vista 64 Crashes During Games Quote: Originally Posted by pummumu thanks much for your fast reply Fumz! OK, confirmed now that Creative isnt the problem!haha I unplugged it, ran sound thru mobo, and it still crashed. Any idea what else might cause this? ^ ... yeah we got that covered.
My System Specs

08-26-2008	#33 (permalink)
pummumu Vista Ultimate 64 18 posts	Re: Vista 64 Crashes During Games Orthos has been running for an hour now ( at home.) Hopefully I will see result when I get back I really do hope it doesnt come down to reinstall everything. On the msconfig, I disabled most of them from the list, except messenger, haha.
My System Specs

08-26-2008	#34 (permalink)
pummumu Vista Ultimate 64 18 posts	Re: Vista 64 Crashes During Games hi Fumz, so, the Orthos crashed! but the entire thing went black, no warning or anything. IS that good or bad? I have told my wife at home to restart the PC, and it went back in windows no problem.
My System Specs

08-26-2008	#35 (permalink)
Fumz Vista Ultimate x64 SP1 878 posts	Re: Vista 64 Crashes During Games Black, as in, "by the time your wife noticed the monitor's power saving kicked in" black, or black as in Orthos crashed directly to a black screen? I'm hoping it's the former because the latter would suggest your monitor wasn't getting a signal, and that means video card issues. What you need to do is check the Reliability monitor and event logs to find out anything about this crash. Same method as described before. By the way, what PSU do you have, make and model, and who made your video card?
My System Specs

08-26-2008	#36 (permalink)
pummumu Vista Ultimate 64 18 posts	Re: Vista 64 Crashes During Games Black as in the Orthos crashed to a black screen What I will do when I get back home is looking at computer's event log, and see what causes the crash. PSU as in power supply? Everything except my extra RAM came with dell XPS. I have not checked the model makers. I will check once I get home.
My System Specs

08-26-2008	#37 (permalink)
Fumz Vista Ultimate x64 SP1 878 posts	Re: Vista 64 Crashes During Games Read this. I think it applies here: http://www.vistax64.com/graphic-card...s-failing.html If there's a seal on the side panel of your case, don't remove it just to do the fan thing just yet. Doing so gives Dell an opportunity to deny you any possible claim. If the above link doesn't sort this out, through the bios update, then we'll work from there.
My System Specs

08-28-2008	#38 (permalink)
pummumu Vista Ultimate 64 18 posts	Re: Vista 64 Crashes During Games thanks VERY much for all your help Fumz! it seems my Nvidia Raid is the issue now? anyhow, I have decided to exchange my PC with a workstation that comes with XP64( no raid). Unfortunately I cant afford spending more time figuring out the problem on my Dell XPS I urgently need this PC to work, and I cant to afford to have a system that is not stable. thanks again for Fumz and Adrian!
My System Specs

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