Vista - BSOD when playing games

**Josh185** · 03-18-2009

I have gotten 2 BSOD while playing games. The screen doesn't stay up long enough for me to read it like the windows xp ones do but after I restart, I get a pop up with the text below...

Code:

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6001.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    1000008e
  BCP1:    C000001D
  BCP2:    929E1417
  BCP3:    803F0D24
  BCP4:    00000000
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini031709-01.dmp
  C:\Users\Josue\AppData\Local\Temp\WER-39593-0.sysdata.xml
  C:\Users\Josue\AppData\Local\Temp\WERE2BF.tmp.version.txt

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Can anyone please help me determine the cause of these BSOD?

Edit: System specs are in my profile.

**H2SO4** · 03-18-2009

If you zip up the file mentioned in that report and upload it here someone might be able to help:

"C:\Windows\Minidump\Mini031709-01.dmp"

**Josh185** · 03-18-2009

Thank you H2SO4 for the suggestion.

I tried putting them into a zip file but I get an access denied error. I'm not sure how to get around that.

**H2SO4** · 03-18-2009

Copy them to another folder first and zip them up there. The system prevents casual writes under the \Windows folder.

**Josh185** · 03-18-2009

Awesome that worked. I have attached the files to this post.

**H2SO4** · 03-18-2009

I think you've got a hardware problem. Try installing this hotfix first though (there's a download link at the top of the page):

Error message when you put a Windows Vista-based or a Windows Server 2008-based computer to sleep, or you wake the computer up: "STOP: 0x0000009F"

The newer crash is in USB-handling code and that hotfix updates virtually all USB binaries. If MS already know about this issue that (new) hotfix may contain a solution.

The older crash looks like a very probable hardware issue. Possibly the RAM, or inadequate cooling, or you're overclocking... it's hard to tell from a minidump, sorry.

**Josh185** · 03-18-2009

Thank you H2SO4 for the reply.

I have installed the hotfix you recommended.

Any suggestions on how I can narrow down the hardware issue?

I have my CPU overclocked by 100Mhz.

CPU doesn't go over 45c from what I have seen.

My graphics card gets a little hotter than that but according to the catalyst control center, its within normal range.

**Josh185** · 03-18-2009

Update:

I checked out my memory and found that I was running it with less voltage than it was designed. The manufacturer states 2.0v-2.1v but my motherboard was only giving it 1.9v. I increased voltage to 2.050v.

The timings also by spd are 5-5-5-15-48 but I was running them at 5-5-5-15-25. I changed the timings to 5-5-5-15-38 with my motherboard max for tRC being 42.

Do you think this would have been the cause?

**smarteyeball** · 03-18-2009

It's certainly possible. Have you tried running memtest86+ with those timings?

**Josh185** · 03-18-2009

No, I am not familiar with memtest86+. I found a few sites with different versions. Is http://www.memtest.org/ the right place to download this tool?

03-18-2009	#2 (permalink)
H2SO4 Win7x64 1,241 posts	Re: BSOD when playing games If you zip up the file mentioned in that report and upload it here someone might be able to help: "C:\Windows\Minidump\Mini031709-01.dmp"
My System Specs

03-18-2009	#3 (permalink)
Josh185 Vista Home Premium 32bit 11 posts	Re: BSOD when playing games Thank you H2SO4 for the suggestion. I tried putting them into a zip file but I get an access denied error. I'm not sure how to get around that.
My System Specs

03-18-2009	#4 (permalink)
H2SO4 Win7x64 1,241 posts	Re: BSOD when playing games Copy them to another folder first and zip them up there. The system prevents casual writes under the \Windows folder.
My System Specs

03-18-2009	#6 (permalink)
H2SO4 Win7x64 1,241 posts	Re: BSOD when playing games I think you've got a hardware problem. Try installing this hotfix first though (there's a download link at the top of the page): Error message when you put a Windows Vista-based or a Windows Server 2008-based computer to sleep, or you wake the computer up: "STOP: 0x0000009F" The newer crash is in USB-handling code and that hotfix updates virtually all USB binaries. If MS already know about this issue that (new) hotfix may contain a solution. The older crash looks like a very probable hardware issue. Possibly the RAM, or inadequate cooling, or you're overclocking... it's hard to tell from a minidump, sorry.
My System Specs

03-18-2009	#7 (permalink)
Josh185 Vista Home Premium 32bit 11 posts	Re: BSOD when playing games Thank you H2SO4 for the reply. I have installed the hotfix you recommended. Any suggestions on how I can narrow down the hardware issue? I have my CPU overclocked by 100Mhz. CPU doesn't go over 45c from what I have seen. My graphics card gets a little hotter than that but according to the catalyst control center, its within normal range.
My System Specs

03-18-2009	#8 (permalink)
Josh185 Vista Home Premium 32bit 11 posts	Re: BSOD when playing games Update: I checked out my memory and found that I was running it with less voltage than it was designed. The manufacturer states 2.0v-2.1v but my motherboard was only giving it 1.9v. I increased voltage to 2.050v. The timings also by spd are 5-5-5-15-48 but I was running them at 5-5-5-15-25. I changed the timings to 5-5-5-15-38 with my motherboard max for tRC being 42. Do you think this would have been the cause?
My System Specs

03-18-2009	#9 (permalink)
smarteyeball Vista Ultimate SP2 x64 : Seven Ultimate x64 1,686 posts	Re: BSOD when playing games It's certainly possible. Have you tried running memtest86+ with those timings?
My System Specs

03-18-2009	#10 (permalink)
Josh185 Vista Home Premium 32bit 11 posts	Re: BSOD when playing games No, I am not familiar with memtest86+. I found a few sites with different versions. Is http://www.memtest.org/ the right place to download this tool?
My System Specs

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