Locking up

J

Jubu

New Member
My Dell XPS with Windows Vista constantly locks up. I thought maybe it was McAfee causing the problem so I uninstalled it and installed Norton. The problem is still occuring. I even upgraded the ram from 2 gb to 4.

I turned off the Gadgets on the sidebar, run defrag, and reboot. It doesn't seem to matter what I'm doing, whether I'm in Windows Mail, using IE7 or in a program.

I've read many posts regarding this but haven't found a resolution to my problem. If anyone has some new advice, I would love to hear it.

Thank you in advance.
Judy
 

My Computer

System One

For starters, Mcafee or Norton..neither is a good choice. Norton is probably contributing to the problem at hand. It is probably the worse system hog in the bunch and draging your system way down. Not to mention the crappy detection you probably got a virus or a trojan. Scan with a good AV(not McAfee it sucks to). Avira, Avast or better then those would be NOD32.

Persistent locking up like this would drive me to a fresh install. Then add your programs one by one and see if a freeze happens after each one.

Trial and error Jubu, thats where your at. A driver or app is probably your problem.

Also try to find signs of any components heating up. Namely your video card or CPU. If you can find someone who has a PSU tester and see that your getting sufficent voltage.

Good luck.
 

My Computer

System One

  • Manufacturer/Model
    My Ever Changing Whim!
    CPU
    Intel Core 2 Quad 9650
    Motherboard
    Intel DQ35JO
    Memory
    6GB Corsair DDR2 800
    Graphics Card(s)
    ASUS 9800GT Ultimate
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    Onboard
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    19 inch Sceptre 19 inch Acer
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    1280x1024
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    1 320GB Seagate SATA
    1 250GB Western Digital SATA
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    1 320GB Seagate External
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    600watt Fortron Source
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    Antec
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    Fresh Air
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    Microsoft Natural Ergonamic 4000
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    Razer Diamondback
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    My main rig runs Vista Ultimate or Server 2008. Depending on which Acronis image I decide to load.
@Jubu Keep both(norton & mcafee) Uninstalled and see if it still locks up.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo T5800 @ 2.0Ghz
    Motherboard
    Intel
    Memory
    4GB
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    Nvidia 9650M GT
    Monitor(s) Displays
    Asus N80VN-X1 Laptop
    Screen Resolution
    1280 X 800
    Hard Drives
    1 X 250GB 5200 RPM
    Internet Speed
    11 MBPS
    Other Info
    XBOX 360 Controller | Vista X64 | Simpledrive 500GB
joel406 said:
For starters, Mcafee or Norton..neither is a good choice. Norton is probably contributing to the problem at hand. It is probably the worse system hog in the bunch and draging your system way down. Not to mention the crappy detection you probably got a virus or a trojan. Scan with a good AV(not McAfee it sucks to). Avira, Avast or better then those would be NOD32.

Persistent locking up like this would drive me to a fresh install. Then add your programs one by one and see if a freeze happens after each one.

Trial and error Jubu, thats where your at. A driver or app is probably your problem.

Also try to find signs of any components heating up. Namely your video card or CPU. If you can find someone who has a PSU tester and see that your getting sufficent voltage.

Good luck.
Click to expand...

Hey there Judy,
If it was freezing with McAfee and you uninstalled it and loaded in Norton and the problem is still there. I would say neither one is causing your lockups. Sparadic lockups are the toughest ones to fight. Usually caused by software that don't get along, but can also be caused by a piece of failing hardware. These fellers are right in saying norton and mcafee suck. But saying that one is causing it over the other is not right. Here is a hint though.... Avast is pretty good and free. Search for it on google.

Start with the basics. Take a step back and a deep breath. Think of the last thing y'all did on the puter afore it started lockin' up. And see if you can undo it. A system restore back to the point when you didn't have the lockups. From the start menu search bar, type System Configuration and shut off any of the startup programs you don't need. Also, Shutdown any automatic updates of any software like printer software and such.

Go to Dell and make sure there is no critical bios or system upgrades you need for your system. If all else fails then try a reinstall. Sometimes these fellers recommend wipin' stuff out way too quickly. If y'all are like me, I hate sittin' around waitin' for winders to setup. I got surfin' to do.

Good luck Judy
 

My Computer

System One

Thank you all for your help. I uninstalled Norton and loaded a trial of NOD32.

This has been going on from day 1 with the computer. Been on the phone with Dell several times regarding it. I will now take more advice and go to Dell to see if there's any updates.

Thank you again, I'm keeping my fingers crossed.

Judy
 

My Computer

System One

If this has been happening from day 1 get Dell to change the machine.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
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