Windows explorer has to close

T

tip-o

New Member
Hi,
I've just installed SP1 for my VISTA ultimate X64 version.
After completing the installation, and after the autoreboot, the start menu
is fully available, when I try to access My Computer, windows has to close and tries to find a solution.

How do I get to use the start menu again?
Could someone help me with this?

My system is a Windows VISTA 64 Bit Ultimate.

Many thanks
 

My Computer

System One

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Tip-o,

You might see if unplugging any device that you can will help since this happens when you click on Computer. Ex: USB drive, etc...

It's possible the SP1 installation got corrupted somehow and a complete reinstall will be necessary ro fix it. :(

You could try doing a System Restore, using a restore point dated before the SP1, to see if it can take you your system back before the SP1 was installed.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I am assuming this problem is only with the 'Computer' access.

Try going into Taskbar and Start Menu Properties > Start Menu tab > Start Menu Customize... button and select the Don't display this item. Hit OK and Apply. Then go back in and re-select Display as a link.

Also you might see if it would work as a desktop icon. Right click on a blank spot on your desktop and select 'Personalize'. On the lefthand side under 'Task' click on 'Change desktop icons'. In the 'Desktop icons' box check 'Computer'. Hit 'Apply'. Good luck.
 

My Computer

System One

  • CPU
    i7 940 @ 4GHz (193 x 21) w/CNPS9900LED
    Motherboard
    Asus P6T Deluxe (BIOS 1604)
    Memory
    6GB (3x2GB) Corsair DDR3-1600 @ 8-8-8-21-1N
    Graphics Card(s)
    Tri-Fire 4870x2 + 4870 1GB
    Sound Card
    Azun Prelude 7.1 + Inspire T6200 5.1
    Monitor(s) Displays
    Dell 3008WFP
    Screen Resolution
    2560 x 1600
    Hard Drives
    300GB WD VelicoRaptor
    PSU
    SilverStone DA 1200
    Case
    CM HAF 932
    Cooling
    3x230mm 1x140mm 1x120mm
    Keyboard
    G15 Gaming KB
    Mouse
    MX Revolution
Thanks for the info. All I have to do is run the mouse on the right side of the start pane without selecting and windows explorer has to close. On the left side of the pane (executable programs) no problem.

Thanks Again
 

My Computer

System One

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