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Major Problem, URGENT HELP PLEASE, guys

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Old 06-02-2008   #1 (permalink)
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Major Problem, URGENT HELP PLEASE, guys

Hey guys,

I was on my pc the other day and I was starting up COD2 and just like that, windows went down and I got this blue screen saying windows had been shut down to prevent damage or something. After that the pc rebooted and everything was fine, except for some flickering of the screen sometimes which I knew wasn't good. Yesterday I booted my pc and the same thing happened when I started COD2. Today my pc didn't even boot anymore, right after the IDE screen (black and white) the blue screen popped up showing the same message and the pc shut down. Only safe mode will work. Can this have anything to do with CPU instability or overheating?

Please help guys, but oh well I know this great forum and its users won't let me down

Amplid who is scared ****less...!

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Old 06-02-2008   #2 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

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amplid
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Hey guys,

I was on my pc the other day and I was starting up COD2 and just like that, windows went down and I got this blue screen saying windows had been shut down to prevent damage or something. After that the pc rebooted and everything was fine, except for some flickering of the screen sometimes which I knew wasn't good. Yesterday I booted my pc and the same thing happened when I started COD2. Today my pc didn't even boot anymore, right after the IDE screen (black and white) the blue screen popped up showing the same message and the pc shut down. Only safe mode will work. Can this have anything to do with CPU instability or overheating?

Please help guys, but oh well I know this great forum and its users won't let me down

Amplid who is scared ****less...!
Hi Amplid

Could you possibly let us know what the error code for the BSOD (Blue Screen Of Death) was? For example:

IRQL_NOT_LESS_OR_EQUAL
Stop 0x0000000A

Also, did the BSOD mention a filename of some kind that could possibly belong to a driver?
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Old 06-02-2008   #3 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

Hey Dzomlija! Thanks for the quick reply. Yes I'd already seen that name somewhere, thought it might be that, cool name But ok, I also ran a chkdsk in safe mode and the error code was: I had three different ones: 1: DRIVER_IRQL_NOT_LESS_OR_EQUAL, 2:PC_INDEX_MISMATCH, 3: an attempt was made to write to read-only memory. i also got a file name I think, an nVIDIA driver I guess: nvstor64.sys ... Does that help? Why does he give me different reasons? Could I really have done that much wrong...:s
It also says in the bottom: collecting data for crash dump...
initializing disk for crash dump...
beginning dump of physical memory (DOES NOT SOUND GOOD!!:s:s)
dumping physical memory to disk: 20
And something about disabling caching and shadowing. Should I do this?


Thanks again for quick reply!

Amplid
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Old 06-02-2008   #4 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

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amplid
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Hey Dzomlija! Thanks for the quick reply. Yes I'd already seen that name somewhere, thought it might be that, cool name But ok, I also ran a chkdsk in safe mode and the error code was: I had three different ones: 1: DRIVER_IRQL_NOT_LESS_OR_EQUAL, 2:PC_INDEX_MISMATCH, 3: an attempt was made to write to read-only memory. i also got a file name I think, an nVIDIA driver I guess: nvstor64.sys ... Does that help? Why does he give me different reasons? Could I really have done that much wrong...:s
It also says in the bottom: collecting data for crash dump...
initializing disk for crash dump...
beginning dump of physical memory (DOES NOT SOUND GOOD!!:s:s)
dumping physical memory to disk: 20
And something about disabling caching and shadowing. Should I do this?

Thanks again for quick reply!

Amplid
Sorry for taking so long to reply to this post, but my fiancè and I never miss "The Biggest Loser" on TV...

DRIVER_IRQL_NOT_LESS_OR_EQUAL:
Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.

You mentioned the "nvstor64.sys" file. This belongs to the SATA controller on your motherboard. You should try updating this driver.

PC_INDEX_MISMATCH
I've never sen this one before, and there isn't much about it on Google. What was the STOP code that was displayed with this one? I searched for this on Microsoft's support site and came up with 0 results...



Don't worry about the "dump of physical memory". That's perfectly normal for a BSOD. The data that is "dumped" can likely be used by the programmers at Microsoft to help determine what caused the error. Normal people like ourselves have no use for that info.

As for the caching and shadowing, what you can try is go into your PC BIOS, and carefully go through each of the available sections. Anything that may be labelled "cache" or "shadow" should be disabled, whit the exception of "CPU Cache", which should remain on.

One other setting that you could look for is something about "32-Bit Disk Access". Make sure that those settings are turned on for all hard disks and hard disk controllers.
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Old 06-02-2008   #5 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

just had a look for PC INDEX MISMATCH and found nothing, however there is a thing called APC INDEX MISMATCH. The information on the web is that this can be caused by a faulty driver.

If you can get hold of the specific drivers for your motherboard and graphics I would reinstall these.
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Old 06-02-2008   #6 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

No problem Dzomlija Ok I'll do that in the safe mode. Yes, sorry it's probably APC INDEX MISMATCH, the BSOD came in wrong resolution, so some parts were invisible. I'll update/install/reinstall the SATA driver and if that doesn't work, reinstall all of my drivers, right? What is caching and shadowing?

Thanks guys,

Really helped me as usual!

Amplid

Last edited by amplid; 06-02-2008 at 02:49 PM. Reason: forgot
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Old 06-02-2008   #7 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

Hi Amplid,

Sorry to hear about your latest problem. Since you can get into safe mode, have you tried performing a system restore to a time before you had this problem? Have you been able to run COD2 prior to you having the problem or did the problem occur when you first ran the game? It could be that you need a patch for this game in order for it to work correctly, and that this patch needs to be installed prior to you running the game for the first time. You could also try seeing if other people have had problems similar to yours when running this game. I enclose a link to the Call of Duty website. Check the Forum section.
Dwarf

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Old 06-02-2008   #8 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

Hey Dwarf, thank you for joining in my latest problem:d
Ehmm, oh yes it was working fine! It's not the game, it's something else and I can't do the last known good configuration, because I get the BSOD again when I do that. I'm on the safe mode with internet now, searching for drivers.

Greetings,

Amplid
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Old 06-02-2008   #9 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

Hi Amplid,

Just out of interest, did you download and install any optional updates from Windows Update?
Dwarf
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Old 06-02-2008   #10 (permalink)
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Re: Major Problem, URGENT HELP PLEASE, guys

Well I don't remember really, I just rolled back the driver to the one that was installed in 2007 and so far no BSOD so... But I'll tell you guys how it works out tomorrow, gotta get off pc (mother...).
Looking good so far!

Night night

Amplid
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