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My computer keeps freezing

  1. #1


    Join Date : May 2008
    Posts : 11
    Vista Home Premium 64bit
    Local Time: 12:37

    My computer keeps freezing

    Ok, my computer is fairly new, about 2 1/2 weeks old. And past week or so, I been experiencing random and sudden freezing. The first time it happened was when I was playing BF2. Another time when it happened was when I was browsing the web and listen to iTunes. So far, my computer froze about 6 times. I know it froze because there is a repeating sound of either my game or the songs. And also the Num Lock light won't turn off or on and the mouse pointer is frozen. Hodling CTRL+ALT+Delete does not respond.

    Just now, while browsing this forum using the key "Page Down", it froze. It's like any sudden movement will freeze my computer.

    My computer is HP m8430f. Specs are

    Quad 6600
    4MB Ram
    Windows Vista SP1 64 bits

      My System SpecsSystem Spec

  2. #2


    Join Date : Feb 2008
    Merced
    Posts : 20
    Vista Ultimate x64 SP1
    Local Time: 11:37
    usa us california

     

    Re: My computer keeps freezing

    are you up to date with current drivers and updates? and what anti-virus program(s) do you have because they might not be compatible. I had a similar problem not too long ago.

    Last edited by t3m0; 10 Jun 2008 at 02:50. Reason: typo
      My System SpecsSystem Spec

  3. #3


    Join Date : May 2008
    Posts : 1,823
    Vista x64 Ultimate
    Local Time: 12:37


     

    Re: My computer keeps freezing

    What are your specs and your power supply specs? Do you have a multimeter? If yes, check your 12V voltage. It could be your power supply 12V rails are too small for your hardware.

      My System SpecsSystem Spec

  4. #4


    Join Date : May 2008
    Posts : 11
    Vista Home Premium 64bit
    Local Time: 12:37


      Thread Starter

    Re: My computer keeps freezing

    I have all the latest updates expect for my graphic card. The computer came with Norton Security 2008 (60 days trial).

    My specs are here:

    HP Pavilion Media Center m8430f Desktop PC*-* Product Specifications*

    I believe the power supply is 300w.

      My System SpecsSystem Spec

  5. #5


    Join Date : May 2008
    Posts : 1,823
    Vista x64 Ultimate
    Local Time: 12:37


     

    Re: My computer keeps freezing

    Verify your power supply. I have seen power supplies cause gaming issues with lacking enough 12V current to power a graphics adapter and CPU for gaming.

      My System SpecsSystem Spec

  6. #6
    Dwarf's Avatar


    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 17:37
    england uk yorkshire

     

    Re: My computer keeps freezing

    Hi,

    Random freezing can indicate a hardware fault. However, since your PC is fairly new, you need to exercise your warranty. DO NOT open your PC as you could invalidate your warranty.
    Dwarf

      My System SpecsSystem Spec

  7. #7


    Join Date : May 2008
    Posts : 1,823
    Vista x64 Ultimate
    Local Time: 12:37


     

    Re: My computer keeps freezing

    He is correct. Call for support. They can replace components under warrenty.

      My System SpecsSystem Spec

  8. #8


    Join Date : May 2008
    Posts : 75
    Vista x64 > Vista Home Premium 32bit > Vista x64
    Local Time: 10:37
    usa us utah

     

    Re: My computer keeps freezing

    Quote Originally Posted by purefire View Post
    Ok, my computer is fairly new, about 2 1/2 weeks old. And past week or so, I been experiencing random and sudden freezing. The first time it happened was when I was playing BF2. Another time when it happened was when I was browsing the web and listen to iTunes. So far, my computer froze about 6 times. I know it froze because there is a repeating sound of either my game or the songs. And also the Num Lock light won't turn off or on and the mouse pointer is frozen. Hodling CTRL+ALT+Delete does not respond.

    Just now, while browsing this forum using the key "Page Down", it froze. It's like any sudden movement will freeze my computer.

    My computer is HP m8430f. Specs are

    Quad 6600
    4MB Ram
    Windows Vista SP1 64 bits
    I still have random freezes. It's not as bad as when I first had x64 installed, but I don't have full confidence (to say the least) in Vista x64.

      My System SpecsSystem Spec

  9. #9


    Join Date : May 2008
    Posts : 11
    Vista Home Premium 64bit
    Local Time: 12:37


      Thread Starter

    Re: My computer keeps freezing

    OK this is what I got around the time it froze. Any ideas?

    Problem signature

    Problem Event Name: BEX64
    Application Name: svchost.exe
    Application Version: 6.0.6001.18000
    Application Timestamp: 47919291
    Fault Module Name: StackHash_951b
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0000000000000000
    Exception Code: c0000005
    Exception Data: 0000000000000008
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 951b
    Additional Information 2: 93ea6d2702c8e82a53bdc5dcd744c011
    Additional Information 3: 0766
    Additional Information 4: f928f1d359523eef78c34d7ae07dbde4

      My System SpecsSystem Spec

  10. #10


    Join Date : Feb 2008
    Merced
    Posts : 20
    Vista Ultimate x64 SP1
    Local Time: 11:37
    usa us california

     

    Re: My computer keeps freezing

    I googled BEX64 and it means a buffer overflow. buffer overflow can be an attack by a virus or trojan so try a virus scan. if that doesn't work, its a good idea to use your warranty and get them to fix it.

      My System SpecsSystem Spec

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