Vista - interactive services dialog detection

LOL yes tabletguy does come up alot.... I too like my laptop and HP has always been a great brand - pity about the after service though!

I also started out with punch cards at a tech school in 1970. The suggestion to run msconfig and stop all process running except those needed for the operating system is the best way to go. Add one at a time and reboot until you get the error message. You can take the easy way out and wipe the hard drive and do a clean install. Run a system info and list all your harware and driver info so you can reload the drivers. If you want someone to lay their hands on their computer and heal yours I know I do not have that ability.

Thanks for that usmc_nam_vet, to be honest I am not confident enough to enter the msconfig thing and play with operating systems - I think I will just leave the filename change be my fix for now. )-:

Hi Guys

I got a HP Pavillion 3 weeks ago and no problems until I installed an Epson Stylus Colour Photo RX685 printer yesterday now I'm getting this same Interactive services BLService.exe problem - BUT only when the printer is physically plugged in, if its left out I don't get the message.

Is it safe to just delete this file?

Boith Epson & HP Customer support teams were singularly unhelpful.

Hi Taffy,

It should be safe to rename the file and test if the dialogue shows up again just incause you do need that file later

Interactive services dialog detection is caused by pre-XP programs trying to display on console 0 while everyone's desktop uses console 1 (since Windows2000)...This is a programming error by the developers and they they can fix it in less than a second however without access to the source-code only the manufacturer can fix that error if they get off their ass and fix it...

Using Console 0 works for XP and earlier because its there for legacy Win98 programs...it is not a supported method of programming since Win95 and Microsoft wants to remove support for Console 0 program display since its used by the Kernel and other 3rd party drivers/programs...

Interactive services dialog detection is the only way Microsoft can make these programs display properly and make programmers remember they are not supposed to be using Console 0 at all since running programs there can also cause Kernel Stability problems

Steven

Steven

Many thanks for your suggestion, I'll give it a try and see what happens

Thanks

Keith

Hi Guys, thanks for that explanation Steven - just wish you knew the source code!

Hi Debbie & Steve

It seems to have fixed the problem - I renamed the file and its not caused any problems so far - printer seems to work without aby problems

Keith

Hi all,
got some replies from hp support in the northern hemisphere supporting renaming as one "solution". They asked for some snapshots of oem installments (hp) but did not however give any explanation to this problem - only a supportive answer to renaming. Responsiveness was good, but the technical depth in answer was not so impressive. Steves explanation is the best I have seen.
I have operated my dv5-1000 series notebook with photosmart 5100 series All in one without problems since renaming (and relocation - not necessary).
Eventhough not nice it seems today that "solutions" like renaming and trial and error are accepted ones

BTW -- trial and error is not necessary because we now know (through no help from HP) exactly which service to disable -- namely, "Recovery Service for Windows." If you disable this service, you do not need to rename or otherwise mess around with your files.