Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Forums > General Discussion

Vista - Explorer Keeps Crashing!

Reply
 
Old 08-04-2008   #1 (permalink)


Vista Home Premium
 
 

Explorer Keeps Crashing!

OK, I have read almost every "Vista explorer keeps crashing" post I can find but I can't seem to find a solution.

My Vista works fine in safe mode. I uninstalled almost every program I ever installed, I wrote down all of the processes that were running in safe mode and then rebooted and killed each process one by one, replicating the crash inciting event...opening any folder, after killing each process until I was down to the processes that were running in safe mode...and the ones that kept restarting themselves and I can't get the problem fixed.

I am using an HP Pavilion dv9000 running the pre-installed Vista Home Premium. The HP rebuild disk boots up into a repair screen, says it is repairing and if it works it will restart normally, which it does but I still have the same problem. I have run every anti virus/anti virus I could get my hands on (none of which seem to be getting rid of this Virtumonde piece of %*&, which is the least of my worries at this point unless it is causing the crashes).

I am about ready to take my laptop to the shooting range with me or upgrade to Windows XP because I have honestly not seen a single value added by Vista. If anyone has any ideas I would gratefully listen. If not, I think I am shooting this hard drive (really) and restarting with XP or some flavor of **ix and running XP in VMware. Thanks for any thoughts, and making it past my rant.


Last edited by dmex; 08-05-2008 at 03:34 AM..
My System SpecsSystem Spec
Old 08-04-2008   #2 (permalink)


Vista Home Premium 32 bit
 
 

re: Explorer Keeps Crashing!

Well if it were me...I'd write down all your software....make sure you know the sources....

Format the drive and reinstall to "out-of-the-box" state. You might have a root kit and they can be as severe as staying resident in firmware....

I had anomallies on my laptop and cleared the bugger down to bare bones and rebuilt my computer, kept it off the network ....removed all the bloat-ware, installed a clean copy of antivirus got the updates for the AV then turned on windows updates and got the 75+ updates and then loaded all the rest of my software...system has never run so good....

I would not waste time and just bite-the-bullet and blow the install away and reinstall fresh...

It;s a pain but worth the work...then you know what you have...

T
My System SpecsSystem Spec
Old 08-05-2008   #3 (permalink)


Vista Ultimate x64
 
 

re: Explorer Keeps Crashing!

Killing processes one by one is almost the worst 'debugging' method to use.

Can you post all the details given by the crash, please? Either from the Event Viewer or the error messages... It's probably some sort of add-in causing the problems.
My System SpecsSystem Spec
Old 08-05-2008   #4 (permalink)


Windows Vista™ Ultimate
 
 

Quote  Quote: Originally Posted by layusn1 View Post
I have run every anti virus/anti virus I could get my hands on (none of which seem to be getting rid of this Virtumonde piece of %*&, which is the least of my worries at this point unless it is causing the crashes).

Virtumode is the problem, Its nothing todo with Vista so stop blaming it for the problems...


Did You know that 90% of all security products out there can not fully remove Virtumonde! Its been around since December, 2003 and not one AV program can completely remove it!!!

The Virtumonde software is just one of a family of Trojans it installs on your system.

Use Spybot Search & Destroy to try remove the spyware and if it fails then your last option is to format because Virtumonde is a highly resiliant virus capable of evading removal, capturing all your passwords and it also disables and distroys all software capable of finding the software and Distroys most Vista features and software because of its security features and ability to stop it via UAC.

See this topic for more removal options:
How To Remove Winfixer / Virtumonde / Msevents / Trojan.vundo.b

Next time dont accept the UAC prompt to install that Virtumonde software, dont download keygens or pirated programs and you will be fine

My System SpecsSystem Spec
Old 08-05-2008   #5 (permalink)


Vista Ultimate x64
 
 

Re: Explorer Keeps Crashing!

This might help in tracking down the nasty files:
Adware.VirtuMonde - Symantec.com
My System SpecsSystem Spec
Old 08-05-2008   #6 (permalink)


Vista Ultimate x64
 
 

Re: Explorer Keeps Crashing!

Had the same problem on home premium after downloading something I should not have.

I would start up the computer and if I tried to open a folder it would close again and then the desktop icons and explorer bar would go as well a short time latter.

I found that by installing the free trial of Microsoft live one care sorted it right out and had no problems since, i did go back to my free AVG afterward though.

LiveOneCare did not want to load on my 64bit Vista Ultimate only 32bit Home Premium I don't know why that was though.
My System SpecsSystem Spec
Old 08-05-2008   #7 (permalink)


Vista Home Premium 32 bit
 
 

Re: Explorer Keeps Crashing!

Quote:

Did You know that 90% of all security products out there can not fully remove Virtumonde! Its been around since December, 2003 and not one AV program can completely remove it!!!

This is exactly why I stripped er' down and rebuilt the system from scratch.... problem solved. I had the virtumonde and spysweeper said it quarentined, but machine was acting funky
My System SpecsSystem Spec
Old 08-05-2008   #8 (permalink)


Vista Home Premium
 
 

Re: Explorer Keeps Crashing!

I have tried S&D several times as well as CCleaner, Ad-aware, spy doctor, and spy hunter...still there. I have tried the Microsoft Live One Care but I can't get it to install. I am glad that some people aren't having problems with Vista but honestly, given the number of complaints against it and problems with it the OS appears to be Windows ME all over again. Please don't take that as me coming into your Vista forum and flaming. If there were any ways to make this system user friendly and stable on my system I might consider changing my opinion but so far, everyone I know (personally, not online, that had Vista has had nothing but problems with it. I suppose we could be a statistical anomaly...time will tell. In the mean time, if there are specific logs/reports you would like to see from my system I would be glad to post them in the interest of trying to get this working properly.
My System SpecsSystem Spec
Old 08-05-2008   #9 (permalink)


Vista Home Premium 32 bit
 
 

Re: Explorer Keeps Crashing!

I would say that if you are asking for help that whinning about vista would be counter productive. I'd suggest that you heed the advice given thus far and see where that takes you.

Read the moderator post above....

I again suggest REBUILD and maybe try an operating system that you both understand and enjoy......
My System SpecsSystem Spec
Old 08-05-2008   #10 (permalink)


Vista Home Premium
 
 

Re: Explorer Keeps Crashing!

OK, looking at the moderators advice...don't use keygens/cracks/pirated programs. I don't recall doing any of those. I will check the links he provided and see if that is helpful. I do question though, and just for the sake of wondering...if virtumonde has been around that long...why didn't it cause these problems with XP...this is not a bash Vista question, this is a I want to understand the innards of Vista that would make it crash with a trojan that may or may not have caused this many issues with previous operating systems.

Also...just telling me that shutting down processes is about the worst debugging attempt possible doesn't really help. I am working within the limits of my knowledge and what my research has provided up to this point. Seems most people respond with common causes for Vista explorer crashes is programs that you have installed. I figure kill the process and you kill whatever any program that wasn't running in safe mode and thus MAYBE find the source...it was an attempt, maybe a "noob" attempt, but an attempt none the less.

I really didn't intend for this post to turn into a flaming/mudslinging/pissing anyone off thread...I am just really frustrated here and don't understand how if I have done nothing different than what I used to do with XP I am having this many issues...I figure that is a reasonable try to understand the inner workings of this OS type question. Perhaps my frustration caused me to phrase some things in a less than ideal manner...again, I apologize.

I am trying to avoid a rebuild because I am away from all of my software and on a laptop. I won't have access to my other software...Office, etc. for some time (months)...unless I download something with a keygen...lol...and apparently that would be a bad idea (legalities aside) and just put me right back in the same situation. Again, I am sorry for any ruffled feathers and really do appreciate any advice/suggestions and would really like to understand Vista if it is going to work well. If I am forced to rebuild, after I get the OS installed and all of the updates taken care of, what would you suggest for creating an image of the disk? I have a 120gb drive that came with the laptop and an extra 120gb hard drive that I could mount a clean image to so that way if this happens again I have a good backup.

Sticking with an OS that I am comfortable with/know will not help me learn/grow...that is the main reason I haven't just gone back to XP yet. I was thinking about rebuilding it with Ubuntu as the host OS and running Vista in a VMware image because that way I can learn the OS and if something goes wrong I would only have to delete the VMware image and reload a good copy...quick, clean and simple. Sorry for the long response as well, I just want everyone to understand where I am coming from and that I am really not a bad guy that just wants to flame Vista.
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
help - Explorer crashing General Discussion
After SP2 Explorer keeps crashing - HELP Vista General
I Explorer 7.0 601 crashing Vista General
Explorer.exe keeps crashing. Vista file management
Explorer Crashing #2 Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46