Following a need to rest my Laptop(3 months old) to a factory reset after advice from Dell, My Documents "is missing" when opeining the icon nothing is present after viewing properties. Does anyone have any ideas on how to resolve.? Bill H.

Originally Posted by Axon

This should be in the General Discussion area.

And are you sure the Documents map wasn't linked to another map?

Right click on 'My Documents' -> Properties -> Location and is the location C:\Users\(your username)\My Documents?

Thanks for yor thoghts. However when following your idea on opening Prperties this leads to "General Tab" with no information against Location other than showing Zero Bytes

Hello Roy69.
Thanks for your response. Following advice from Dell all my info (Docs, Pictures etc)was backed up to a free standing hard drive.The reset then took place. The problem now comes in transferring back again as there is a "Dcuments" tab on the start up menu. However as when you normally right click you would then see open with other options, I do not; all there is, is copy rename and properties. To access my info I open the free standing hard drive to see all my info listed.A long winded process to say the least.I am not aware that any reformatting took place. My Pictures was in a totally separate file and trd back and opens without any difficulty.
Bill H.

'ello again roy69.
Your sound thoughts are appreciated. My intention and ideal preference is to have the back up on the free standing Toshiba hard drive and also to be able to acess my documents having opened the file on my computer. However when right clicking on the Documents tab in the start up menu there is no option for Open, only copy rename and properties. When opening properties no information as location file size etc is available. If I do go for the option to Transfer back to the folder how.

1.Do I open the folder bearing in mind what I have said earlier?
2.Havinging opened the Toshiba drive where do I send the various folders.
BillH