Hi all, noobie with problem

R

Rick_1138

New Member
Hi all,

My names Rick and i stumbled across this forum whilst trying to find a solution to a problem i have recently encountered.

After recently removing a Spyware Trojan, i carried out a super spyware, Malwarebyte's, spybot search and destroy and CCleaner.

after doing this the spyware was removed, but i have recently found that when i look at any thumbnails in any windows explorer folder i see nothing but the file name. I have included a picture example.

folderissue-1.jpg


The blank thumbnails are for every type of file extension, i.e. including the image for folders etc.

I can change the view tab to be medium or extra large etc, and the thumbnails then show up, but as soon as i close the window and open it again, the problem has returned.

I also noticed that on video thumbnails the sides of the thumbnail used to show what looked like film edges from a celluloid image etc, i.e. film strip idea, this has now gone.

I have looked at various forums and found this to be a recognized problem, i.e. the exact same circumstances, removed spyware, now have no thumbnails.

I have tried all of the usual fixes i.e. make sure the "icons only, never thumbnails" option is unchecked, this does not work.

I have tried to repair vista from the dvd, but i am not allowed to, i am only allowed the option of a clean re-install, which i would rather not do if i can avoid it, as i will probably loose a lot of settings i would take a long time to set up again.
 

My Computer

System One

See if there's a thumbs.db file in that folder - if so, delete it. I've never seen this problem before...
 

My Computer

System One

  • CPU
    Intel Core 2 Duo @ 2GHz
    Memory
    4GB DDR2 @ 667Mhz
    Graphics Card(s)
    nVidia GeForce Go 7600
    Hard Drives
    1x 160GB 7200rpm 2.5" SATA
Well, if the problem persists you can try that:

Start > Right Click Computer (Properties) > Advanced System Settings > Advanced Tab
Performance and then Settings.

Uncheck show Thumbnails Instead of Icons. ( It is the 11th of the List.

At least, you will see the Icons ( No previews like the folder album art, or preview from the image on the folder, etc ) but you will get better performance in loading explorer Folders.
 

My Computer

System One

  • Manufacturer/Model
    Asus G2s
    CPU
    2.20 GHz Core 2 Duo T7500 :\Santa Rosa/:
    Memory
    1x 2GB DDR2 Kingston ; 1x 1GB DDR2 Kingston
    Graphics Card(s)
    Nvidia GEFORCE 8600M GT 256mb Dedicated, 768mb RAM
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP
    Screen Resolution
    1440x1280
    Hard Drives
    300 GB Fujitsu MHX2300BT 4200 RPM
    Keyboard
    Asus G2s Keyboard from Logitech
    Mouse
    ALPS Pointing Device ; Logitech Asus G2 Mouse
    Internet Speed
    2 MB Wireless Network
performance isn't the issue, the thumbs simply don't show up.

its really annoying now as there seems to be a few reports of this on the net, yet no one can come up with an answer
 

My Computer

System One

Rick_1138 said:
performance isn't the issue, the thumbs simply don't show up.

its really annoying now as there seems to be a few reports of this on the net, yet no one can come up with an answer
Click to expand...
I know performance isn`t the problem, but if you would do what i said, at least you would have some Icons to see, better than nothing...
 

My Computer

System One

  • Manufacturer/Model
    Asus G2s
    CPU
    2.20 GHz Core 2 Duo T7500 :\Santa Rosa/:
    Memory
    1x 2GB DDR2 Kingston ; 1x 1GB DDR2 Kingston
    Graphics Card(s)
    Nvidia GEFORCE 8600M GT 256mb Dedicated, 768mb RAM
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP
    Screen Resolution
    1440x1280
    Hard Drives
    300 GB Fujitsu MHX2300BT 4200 RPM
    Keyboard
    Asus G2s Keyboard from Logitech
    Mouse
    ALPS Pointing Device ; Logitech Asus G2 Mouse
    Internet Speed
    2 MB Wireless Network
ah sorry, i picked you up wronh.

The issue is i can change the icons to say medium size.

and they stay like that if i close the window anmd they are fine, but large icons are the ones having the issue.

its only a little thing, but its a pain as i use the large icon feature to search through image files i have, as i do a lot of photography.

thanks for the idea though
 

My Computer

System One

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics Card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
    Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Keyboard
    Surface Ergonomic.
    Mouse
    Logitech Performance MX
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD
    HP CP1515n Color Laser
    Sony BD-5300S-0B Blu-ray Writer
    Microsoft LifeCam Cinema
    APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Graphics card(s)
    Intel HD Graphics 4400
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
Rick_1138 said:
How od i check for that file, is it hidden?
Click to expand...

Sorry, should have said. Sometimes you can see it in explorer, but other times you can't.

To make sure, though, load up a command promt (Start > type 'cmd', press enter). In there, type:
Code: 
del [path to folder]\Thumbs.db

If it exists, it will be deleted. If not, then you'll just get an error.
 

My Computer

System One

  • CPU
    Intel Core 2 Duo @ 2GHz
    Memory
    4GB DDR2 @ 667Mhz
    Graphics Card(s)
    nVidia GeForce Go 7600
    Hard Drives
    1x 160GB 7200rpm 2.5" SATA
\right, i have just noticed another issue.

i have always been opening my pictures folder from the start menu option.

howver whilst looking for a video, i noticed that i couldn't open up the "my documents" file it came up with a info box with a red cross image saying the C:\users\myname\My Documents is not accessible.

The icon is also see through and has a shortcut symbol in the bottom left of the icon, like a flipped arrow.

I wonder if this is linked to the problem.
 

My Computer

System One

Did you try the suggestion from z3r010 with regards rebuilding the icon cache, if so what happened. ?
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics Card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD)
    931GB Hitachi HGST HTS721010A9E630 (SATA
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft Optical Wheel Mouse
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
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