Solved HELP! Restore to factory settings

JaySlim561

New Member
I am using a HP Pavilion dv6000 running Windows Vista Home Premium. My computer has numerous problems: it won’t load certain websites, windows updates won’t work, I can’t load or re-download windows defender, I can’t download software from Microsoft.com…..and so on and so on. I have searched and searched the internet and tried many solutions from many different forums with none of them working. My last resort is to restore the system to factory settings however that too presents a problem. The files in my HP_Recovery drive have been deleted and the recovery disks that I created were lost when I moved. I know it’s a long shot, but is there any way I can restore my system to factory settings without the HP_Recovery partition or recovery disks?
confused.gif
 

My Computer

Hello JaySlim561, welcome to Vista forums!

HP keeps copies of recovery discs, just contact them with the model / serial numbers
and they will send you a set of the discs for a fee.














Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Hi JaySlim561, welcome to the forums :party:

I'm afraid to say without the restore partition or the restore disks the is nothing you can do.

However what I would suggest is if you contact HP support and explain the situation they may be able to supply you with replacement media (hopefully at a nominal charge.

The only other option I can suggest is that you obtain a retail disk (upgrade is OK and do a clean install using that.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Hi,


First thing to try is a system retore to a point before you got these problems - I would use the earliest restore point that is listed

http://www.vistax64.com/tutorials/76905-system-restore-how.html

You could then try making your own recovery dvd - last time I looked , you needed a bittorrent client to do the download

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

That might do the trick.

The best thing is to borrow a Vista install dvd from a friend, and do a repair install

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Since you don't need to enter your product key for a repair install, I think you could use either a retail or an OEM dvd. I understand that you can't use an OEM product key with a retail dvd and vice versa.

If you manage to borrow an OEM dvd, post back and I will show you how to use it to make your own.

Whatever you do, make sure you get your product key - it's not necessarily the same as the sticker on your machine

http://www.vistax64.com/tutorials/85023-product-key-number.html

Hope this helps

SIW2
 
Last edited:

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Thanks for the suggestions. I wasn’t aware that I could get recovery disks from HP. I contacted them and I’ll have the replacements in a few days. The disks were free but I had to pay for shipping. Thanks again!
 

My Computer

Hello again Jay.

I'm glad to see you found a solution, thanks for posting back!















Later :shock: Ted
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
That's handy - glad it's sorted for you

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
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