Windows Vista Forums

rundll32 stops working

  1. #1


    Join Date : Sep 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 18:44

    rundll32 stops working

    Hi, I am on windows vista sp1 home premium, and I often get a problem
    saying rundll32 has stopped working. I googled and found out that this
    is often caused due to nero's codecs which interfere with vista, but I
    have neither nero nor roxio installed, except that I use the latest
    version of vista codec pack. I just checked out by disabling startup
    services in msconfig and rebooting each time, but it's all the same
    every time, the problem just keeps repeating. I often get the problem
    on resuming from standby. Can anybody recommend a solution? BTW, i am
    on an HP Pavilion dvt6846tx.
    Problem log from "Problem Reports and Solutions":Product
    Windows host process (Rundll32)

    Problem
    Stopped working

    Date
    21-09-2008 14:00

    Status
    Report Sent

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: rundll32.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0e1
    Fault Module Name: USER32.dll
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000142
    Exception Offset: 00009cac
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 16393
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

    Extra information about the problem
    Bucket ID: 633174191

      My System SpecsSystem Spec

  2. #2
    Barman58's Avatar


    Join Date : Jul 2008
    Newport, South Wales, UK
    Posts : 1,709
    Windows 8.1.1 ;)
    Local Time: 14:14
    uk uk wales

     

    Re: rundll32 stops working

    hello vikraman09, and welcome to the forums,

    if you check the error detail that you posted the actual fault module is stated as USER32.DLL

    you may want to check this tutorial and run the system file check as shown.

    hopefully this may solve the problem, if not post back with any output from SFC

      My System SpecsSystem Spec

  3. #3


    Join Date : Sep 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 18:44


      Thread Starter

    Re: rundll32 stops working

    I ran a sfc /verifyonly from an elevated command prompt and the output is as follows:

    C:\Windows\system32>sfc /verifyonly

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

      My System SpecsSystem Spec

  4. #4


    Join Date : Sep 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 18:44


      Thread Starter

    Re: rundll32 stops working

    Hey, I also checked out the processes running in task manager, and I actually found two rundll32.exe processes, one running under the SYSTEM account (2196k mem) and one running under my account, ie, the user logged in. Is this normal? Both are located at C:\WINDOWS\system32\rundll32.exe

      My System SpecsSystem Spec

  5. #5
    Barman58's Avatar


    Join Date : Jul 2008
    Newport, South Wales, UK
    Posts : 1,709
    Windows 8.1.1 ;)
    Local Time: 14:14
    uk uk wales

     

    Re: rundll32 stops working

    rundll32.exe is a windows catch-all program so multiple copies are usual and notheing to worry about. will try and investigate a little more on your original error and post back

      My System SpecsSystem Spec

  6. #6


    Join Date : Sep 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 18:44


      Thread Starter

    Re: rundll32 stops working

    Thanks for your quick reply

      My System SpecsSystem Spec

  7. #7
    Barman58's Avatar


    Join Date : Jul 2008
    Newport, South Wales, UK
    Posts : 1,709
    Windows 8.1.1 ;)
    Local Time: 14:14
    uk uk wales

     

    Re: rundll32 stops working

    OK, I've had some time to check into the error (bucket ID 1066512) and guess what? the definitive answer on Microsoft technet leads to one answer that suggests that you search for an answer

    it looks as if this problem is still in Microsoft's to-do pile there is quite a lot of references to the actual error but all lead to nowhere or the technet article

    I'm afraid for the present you may have to put up with the error until Microsoft come up with an answer. as far as I can understand the error is Self healing in that apart from the error itself it does not appear to cause other problems.

    if any other members have any further information please post

      My System SpecsSystem Spec

  8. #8


    Join Date : Sep 2008
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 18:44


      Thread Starter

    Re: rundll32 stops working

    Ok, thanks for your help

      My System SpecsSystem Spec

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