I bought a new HP laptop last Wednesday. My girlfriend has used it to write a paper for school and that is about it. Its been connected to the internet maybe 4 times. I turned it on at work and noticed it looks like the old Windows, before XP and my trash can is gone. When I go and try to change the Appearance settings it says "Windows host process(Rund1132) has stopped working..." Anyone know what the problem could be? I restored the PC to the first time I started it and it did not change a thing.
Vista Problems
- Thread starter P71Ryan
- Start date
Hi Ryan,
Hard to say what went on there - could be some sort of malware , or user action that has corrupted some system files.
You did the right thing by trying a system restore first, but since it hasn't worked, suggest you use the HP recovery program to reinstall the original image and put your laptop back to how it was when it left the factory.
As you only just got it and haven't used it much , you probably won't be inconvenienced by this.
Did you make the recovery disks already ? I believe HP only allow you to do this once - check the manual for details.
You can probably recover either from the built in recovery program - which uses the recovery partition ( quicker ), or from the disks you have made ( these are for if you are unable to use the recovery program - it may get corrupted, or you may be unable to boot in ).
Hope that helps
SIW2
Hard to say what went on there - could be some sort of malware , or user action that has corrupted some system files.
You did the right thing by trying a system restore first, but since it hasn't worked, suggest you use the HP recovery program to reinstall the original image and put your laptop back to how it was when it left the factory.
As you only just got it and haven't used it much , you probably won't be inconvenienced by this.
Did you make the recovery disks already ? I believe HP only allow you to do this once - check the manual for details.
You can probably recover either from the built in recovery program - which uses the recovery partition ( quicker ), or from the disks you have made ( these are for if you are unable to use the recovery program - it may get corrupted, or you may be unable to boot in ).
Hope that helps
SIW2
My Computers
System One System Two
-
- Operating System
- Vista
- CPU
- Intel E8400
- Motherboard
- ASRock1333-GLAN R2.0
- Memory
- 4gb DDR2 800
- Graphics Card(s)
- nvidia 9500GT 1gb
-
- Operating System
- win7/vista
- CPU
- intel i5-8400
- Motherboard
- gigabyte b365m ds3h
- Memory
- ballistix 2x8gb 3200
bruce2
Vista Pro
Hi Ryan, if restoration as suggested by SIW2 will not work, I would take it back for an exchange because it seems more like to be hardware problem. Good luck and let us know how things turn out.
My Computer
System One
-
- CPU
- E6850
- Motherboard
- EVGA 122-CK-NF67-A1 680i
- Memory
- 4 x OCZ Platinum 1GB
- Graphics Card(s)
- ATI Radeon HD 5850 1GB
- Sound Card
- SB X-Fi X Audio
- Monitor(s) Displays
- Samsung 23" 5MS
- Screen Resolution
- 2048 x 1152
- Hard Drives
- 2 x Barracuda 7200.10 320GB RAID 0 / 1 x 500GB Maxtor
- PSU
- Seasonic 600W M12
- Case
- CM Centurion 5
- Cooling
- air
- Internet Speed
- 100Mbps
Bare Foot Kid
R.I.P. August 13th 2014
Hello P71Ryan, welcome to Vista forums!
The instructions below are for a "Factory Recovery" if you decide to do it that way.
HP Recovery Center
Be advised that this will take the machine back to the point when you first took it of the box.
The "HP Recovery Center" will give you the option to send to backup anything you
don't want to lose, so have backup media available to use if you choose this option.
With the machine off press the power button, as soon as you do that start tapping the F11 key.
That should take you to the HP Recovery Center. When there just follow the prompts.
It is pretty much self explanatory. From the time you boot into F11 (not counting
any backups you choose to make) you should be back on a working desktop in about
30 minutes. After it restarts just follow the prompts again to finish the process.
If your first option is system restore select no, which should take you to system recovery.
You want to try system recovery not system restore, unless you have good restore points!
Keep us informed!
Later
Ted
The instructions below are for a "Factory Recovery" if you decide to do it that way.
HP Recovery Center
Be advised that this will take the machine back to the point when you first took it of the box.
The "HP Recovery Center" will give you the option to send to backup anything you
don't want to lose, so have backup media available to use if you choose this option.
With the machine off press the power button, as soon as you do that start tapping the F11 key.
That should take you to the HP Recovery Center. When there just follow the prompts.
It is pretty much self explanatory. From the time you boot into F11 (not counting
any backups you choose to make) you should be back on a working desktop in about
30 minutes. After it restarts just follow the prompts again to finish the process.
If your first option is system restore select no, which should take you to system recovery.
You want to try system recovery not system restore, unless you have good restore points!
Keep us informed!
Later
Ted
Last edited:
My Computer
System One
-
- Manufacturer/Model
- * BFK Customs *
- CPU
- Intel C2Q 9550 Yorkfield
- Motherboard
- ASUS P5Q Pro
- Memory
- 8GB Dominator 8500C5D
- Graphics Card(s)
- XFX ATI 1GB 4870 XXX
- Sound Card
- Realtek HD 7-1
- Monitor(s) Displays
- 1x 47" LCD HDMI & 2x 26" LCD HDMI
- Screen Resolution
- 1920x1080P & 1920x1200
- Hard Drives
- 2x 500GB 7200RPM 32MB Cache WD Caviar Black
- PSU
- Corsair 620HX
- Case
- CM Cosmos RC-1000
- Cooling
- Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
- Keyboard
- HP Enhansed Multimedia
- Mouse
- Razer Diamondback 3G
- Internet Speed
- 18.6Mb/s
- Other Info
- My First Build ;)
SCSIraidGURU
New Member
Backup before you do a factory restore. No data will be left on it.
My Computer
System One
-
- CPU
- pair of Intel E5430 quad core 2.66 GHz Xeons
- Motherboard
- Supermicro X7DWA-N server board
- Memory
- 16GB DDR667
- Graphics Card(s)
- eVGA 8800 GTS 640 MB video card
- Hard Drives
- SAS RAID
Bare Foot Kid
R.I.P. August 13th 2014
...Hello P71Ryan, welcome to Vista forums!
The instructions below are for a "Factory Recovery" if you decide to do it that way.
HP Recovery Center
Be advised that this will take the machine back to the point when you first took it of the box.
The "HP Recovery Center" will give you the option to send to backup anything you
don't want to lose, so have backup media available to use if you choose this option.
With the machine off press the power button, as soon as you do that start tapping the F11 key.
That should take you to the HP Recovery Center. When there just follow the prompts.
It is pretty much self explanatory. From the time you boot into F11 (not counting
any backups you choose to make) you should be back on a working desktop in about
30 minutes. After it restarts just follow the prompts again to finish the process.
If your first option is system restore select no, which should take you to system recovery.
You want to try system recovery not system restore, unless you have good restore points!
Keep us informed!
Later
My Computer
System One
-
- Manufacturer/Model
- * BFK Customs *
- CPU
- Intel C2Q 9550 Yorkfield
- Motherboard
- ASUS P5Q Pro
- Memory
- 8GB Dominator 8500C5D
- Graphics Card(s)
- XFX ATI 1GB 4870 XXX
- Sound Card
- Realtek HD 7-1
- Monitor(s) Displays
- 1x 47" LCD HDMI & 2x 26" LCD HDMI
- Screen Resolution
- 1920x1080P & 1920x1200
- Hard Drives
- 2x 500GB 7200RPM 32MB Cache WD Caviar Black
- PSU
- Corsair 620HX
- Case
- CM Cosmos RC-1000
- Cooling
- Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
- Keyboard
- HP Enhansed Multimedia
- Mouse
- Razer Diamondback 3G
- Internet Speed
- 18.6Mb/s
- Other Info
- My First Build ;)
Alrighty, well that has seemed to work for now. Waiting for it to log on, taking a while. Thanks guys.
My Computer
Bare Foot Kid
R.I.P. August 13th 2014
You're welcome Ryan; I'm pleased it seems you've found a solution ... 
Please keep us informed!
Later Ted
Please keep us informed!
Later
TedMy Computer
System One
-
- Manufacturer/Model
- * BFK Customs *
- CPU
- Intel C2Q 9550 Yorkfield
- Motherboard
- ASUS P5Q Pro
- Memory
- 8GB Dominator 8500C5D
- Graphics Card(s)
- XFX ATI 1GB 4870 XXX
- Sound Card
- Realtek HD 7-1
- Monitor(s) Displays
- 1x 47" LCD HDMI & 2x 26" LCD HDMI
- Screen Resolution
- 1920x1080P & 1920x1200
- Hard Drives
- 2x 500GB 7200RPM 32MB Cache WD Caviar Black
- PSU
- Corsair 620HX
- Case
- CM Cosmos RC-1000
- Cooling
- Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
- Keyboard
- HP Enhansed Multimedia
- Mouse
- Razer Diamondback 3G
- Internet Speed
- 18.6Mb/s
- Other Info
- My First Build ;)