Vista - monitor black screen

**bells401** · 12-18-2008

I have a EnVision G218a1 22" widescreen, only had it a year, all of a sudden
the screen went black so i rebooted, the system info screen showed up but
only for 2 seconds then went black, the system continued to load but black
screen.

I hooked up another monitor and everything works fine, the EnVision G218a1
is under warranty, should i return it or is there a solution for this?

**Airbot** · 12-18-2008

I'd take it back if it's under warranty.

**johngalt** · 12-18-2008

Best bet - take it back.

**Dwarf** · 12-19-2008

Hi Steve,

Did you use a different monitor lead when you tried your other monitor? If so, then try this lead on your original monitor as it may be nothing more than a faulty lead. If, however, you tried the other monitor on the same lead then it looks as though the monitor has become faulty. Take Aaron's and John's advice, and also mine in this case, and return the monitor under warranty.

**bells401** · 12-19-2008

Quote: Originally Posted by Dwarf

Hi Steve,

Did you use a different monitor lead when you tried your other monitor? If so, then try this lead on your original monitor as it may be nothing more than a faulty lead. If, however, you tried the other monitor on the same lead then it looks as though the monitor has become faulty. Take Aaron's and John's advice, and also mine in this case, and return the monitor under warranty.

I did try both leads on new monitor and still nothing, calling the store today about the issue. thanks for all your replies.

**bells401** · 12-19-2008

Well i guess i have to pack it in the box and the store will ship it out, what a pain

12-18-2008	#1 (permalink)
bells401 vista ultimate 32bit SP1/VM:XP SP3 24 posts	monitor black screen I have a EnVision G218a1 22" widescreen, only had it a year, all of a sudden the screen went black so i rebooted, the system info screen showed up but only for 2 seconds then went black, the system continued to load but black screen. I hooked up another monitor and everything works fine, the EnVision G218a1 is under warranty, should i return it or is there a solution for this?
My System Specs

12-18-2008	#2 (permalink)
Airbot Vista Ultimate SP2 x64 Windows 7 Ultimate x64 TECHNET 1,649 posts	Re: monitor black screen I'd take it back if it's under warranty.
My System Specs

12-18-2008	#3 (permalink)
johngalt Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1.... 3,848 posts	Re: monitor black screen Best bet - take it back.
My System Specs

12-19-2008	#4 (permalink)
Dwarf Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Pro RTM 7600 32 & 64 2,149 posts	Re: monitor black screen Hi Steve, Did you use a different monitor lead when you tried your other monitor? If so, then try this lead on your original monitor as it may be nothing more than a faulty lead. If, however, you tried the other monitor on the same lead then it looks as though the monitor has become faulty. Take Aaron's and John's advice, and also mine in this case, and return the monitor under warranty.
My System Specs

12-19-2008	#5 (permalink)
bells401 vista ultimate 32bit SP1/VM:XP SP3 24 posts	Re: monitor black screen Quote: Originally Posted by Dwarf Hi Steve, Did you use a different monitor lead when you tried your other monitor? If so, then try this lead on your original monitor as it may be nothing more than a faulty lead. If, however, you tried the other monitor on the same lead then it looks as though the monitor has become faulty. Take Aaron's and John's advice, and also mine in this case, and return the monitor under warranty. I did try both leads on new monitor and still nothing, calling the store today about the issue. thanks for all your replies.
My System Specs

12-19-2008	#6 (permalink)
bells401 vista ultimate 32bit SP1/VM:XP SP3 24 posts	Re: monitor black screen Well i guess i have to pack it in the box and the store will ship it out, what a pain
My System Specs

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