Vista - Blue Screen Of Death

**dubnikova** · 12-31-2008

It has become a routine. This dreaded screen (which I've never seen during my seven years with Windows XP) has poped up several times.

Is there a way to see what causes the problem. I was denied access to some mini dumps.

Dell Studio XPS EOM.

**Airbot** · 12-31-2008

Quote: Originally Posted by dubnikova

It has become a routine. This dreaded screen (which I've never seen during my seven years with Windows XP) has poped up several times.

Is there a way to see what causes the problem. I was denied access to some mini dumps.

Dell Studio XPS EOM.

Go into Safe Mode and try to get access.

**Dwarf** · 12-31-2008

Hi dubnikova and welcome to Vista Forums

What is displayed on the BSOD? Use a digital camera to capture the image if necessary, and post back including the image as an attachment.

**dubnikova** · 12-31-2008

To all,
I'll try to capture the next screen on my digital camera. Safe mode did nothing. The machine is brand new EOM, and all the drivers are assumed to be new, except may be the Printer (Panasonic KX-MB781) and the scanner (Epson V700). But even those two are relatively new, and their CDs have Vista drivers (probably not 64 bits how can I know?). Are the dumps any help?

**dubnikova** · 01-01-2009

ONE more BSOD happended when the system was in hibernation:
Can anyone read these messages and make some sense of them?
Thanks,
Avi
----------------------------------------------------------------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800A110050
BCP3: FFFFFA800A3D5790
BCP4: FFFFFA8009265720
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini123108-03.dmp
C:\Users\Avi\AppData\Local\Temp\WER-131555-0.sysdata.xml
C:\Users\Avi\AppData\Local\Temp\WER66FC.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis

**Dzomlija** · 01-02-2009

Quote: Originally Posted by dubnikova

ONE more BSOD happended when the system was in hibernation:
Can anyone read these messages and make some sense of them?
Thanks,
Avi
----------------------------------------------------------------------------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800A110050
BCP3: FFFFFA800A3D5790
BCP4: FFFFFA8009265720
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini123108-03.dmp
C:\Users\Avi\AppData\Local\Temp\WER-131555-0.sysdata.xml
C:\Users\Avi\AppData\Local\Temp\WER66FC.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis

The STOP 0x9F (DRIVER_POWER_STATE_FAILURE) is a problem with a driver, as can be seen here: Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE

Your best solution right now would be to visit the website of your computer manufacturer (Dell Drivers and Downloads) and download all updated drivers. This should be done also for other attached hardware, such as your printer (Drivers and Downloads - Support at Panasonic) and scanner (Epson America, Inc. - Support: Product Selection - Drivers & Downloads).

The drivers that are on the web should invariably be more up-to-date than those provided on CD

**dubnikova** · 01-02-2009

Thanks Peter.
I went to the Dell site and downloaded several drivers. I suspect it was the Realtek audio driver that gave me the problem.
Avi

**Dzomlija** · 01-02-2009

Quote: Originally Posted by dubnikova

Thanks Peter.
I went to the Dell site and downloaded several drivers. I suspect it was the Realtek audio driver that gave me the problem.
Avi

Is it working now?

**dubnikova** · 01-02-2009

Yes, the the computer is working.
The BSODs appeared several times during last month. (I got the computer on 12/09/2008). I'm looking at the Reliability and Performance Monitor. In total I had 10 (of which four occured on 1/1/2009) BSODs all of the 9F type.
Now I'm not sure which driver is at fault, since the computer is so new.
(this message was edited since first posted)

**Dzomlija** · 01-02-2009

Quote: Originally Posted by dubnikova

Yes, the the computer is working.
The BSODs appeared several times during last month. (I got the computer on 12/09/2008). I'm looking at the Reliability and Performance Monitor. In total I had 10 (of which four occured on 1/1/2009) BSODs all of the 9F type.
Now I'm not sure which driver is at fault, since the computer is so new.
(this message was edited since first posted)

Just give it a few hours of regular use to confirm whether or not the driver update has truly solved the problem, then we'll know.

I never use the CDs that come supplied with new hardware, and have made it a point to always download the drivers from the web, which are invariably more up-to-date, and more stable, than the production CDs...

12-31-2008	#1 (permalink)
dubnikova Ultimate x64 16 posts	Blue Screen Of Death It has become a routine. This dreaded screen (which I've never seen during my seven years with Windows XP) has poped up several times. Is there a way to see what causes the problem. I was denied access to some mini dumps. Dell Studio XPS EOM.
My System Specs

12-31-2008	#2 (permalink)
Airbot Vista Ultimate SP2 x64 Windows 7 Ultimate x64 TECHNET 1,653 posts	Re: Blue Screen Of Death Quote: Originally Posted by dubnikova It has become a routine. This dreaded screen (which I've never seen during my seven years with Windows XP) has poped up several times. Is there a way to see what causes the problem. I was denied access to some mini dumps. Dell Studio XPS EOM. Go into Safe Mode and try to get access.
My System Specs

12-31-2008	#3 (permalink)
Dwarf Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Pro RTM 7600 32 & 64 2,177 posts	Re: Blue Screen Of Death Hi dubnikova and welcome to Vista Forums What is displayed on the BSOD? Use a digital camera to capture the image if necessary, and post back including the image as an attachment.
My System Specs

12-31-2008	#4 (permalink)
dubnikova Ultimate x64 16 posts	Re: Blue Screen Of Death To all, I'll try to capture the next screen on my digital camera. Safe mode did nothing. The machine is brand new EOM, and all the drivers are assumed to be new, except may be the Printer (Panasonic KX-MB781) and the scanner (Epson V700). But even those two are relatively new, and their CDs have Vista drivers (probably not 64 bits how can I know?). Are the dumps any help?
My System Specs

01-01-2009	#5 (permalink)
dubnikova Ultimate x64 16 posts	Re: Blue Screen Of Death ONE more BSOD happended when the system was in hibernation: Can anyone read these messages and make some sense of them? Thanks, Avi ---------------------------------------------------------------------------------------------------- Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA800A110050 BCP3: FFFFFA800A3D5790 BCP4: FFFFFA8009265720 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\Mini123108-03.dmp C:\Users\Avi\AppData\Local\Temp\WER-131555-0.sysdata.xml C:\Users\Avi\AppData\Local\Temp\WER66FC.tmp.version.txt Read our privacy statement: Microsoft Online Crash Analysis
My System Specs

01-02-2009	#6 (permalink)
Dzomlija Windows Vista x64 Ultimate 2,217 posts	Re: Blue Screen Of Death Quote: Originally Posted by dubnikova ONE more BSOD happended when the system was in hibernation: Can anyone read these messages and make some sense of them? Thanks, Avi ---------------------------------------------------------------------------------------------------- Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA800A110050 BCP3: FFFFFA800A3D5790 BCP4: FFFFFA8009265720 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\Mini123108-03.dmp C:\Users\Avi\AppData\Local\Temp\WER-131555-0.sysdata.xml C:\Users\Avi\AppData\Local\Temp\WER66FC.tmp.version.txt Read our privacy statement: Microsoft Online Crash Analysis The STOP 0x9F (DRIVER_POWER_STATE_FAILURE) is a problem with a driver, as can be seen here: Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE Your best solution right now would be to visit the website of your computer manufacturer (Dell Drivers and Downloads) and download all updated drivers. This should be done also for other attached hardware, such as your printer (Drivers and Downloads - Support at Panasonic) and scanner (Epson America, Inc. - Support: Product Selection - Drivers & Downloads). The drivers that are on the web should invariably be more up-to-date than those provided on CD
My System Specs

01-02-2009	#7 (permalink)
dubnikova Ultimate x64 16 posts	Re: Blue Screen Of Death Thanks Peter. I went to the Dell site and downloaded several drivers. I suspect it was the Realtek audio driver that gave me the problem. Avi
My System Specs

01-02-2009	#8 (permalink)
Dzomlija Windows Vista x64 Ultimate 2,217 posts	Re: Blue Screen Of Death Quote: Originally Posted by dubnikova Thanks Peter. I went to the Dell site and downloaded several drivers. I suspect it was the Realtek audio driver that gave me the problem. Avi Is it working now?
My System Specs

01-02-2009	#9 (permalink)
dubnikova Ultimate x64 16 posts	Re: Blue Screen Of Death Yes, the the computer is working. The BSODs appeared several times during last month. (I got the computer on 12/09/2008). I'm looking at the Reliability and Performance Monitor. In total I had 10 (of which four occured on 1/1/2009) BSODs all of the 9F type. Now I'm not sure which driver is at fault, since the computer is so new. (this message was edited since first posted)
My System Specs

01-02-2009	#10 (permalink)
Dzomlija Windows Vista x64 Ultimate 2,217 posts	Re: Blue Screen Of Death Quote: Originally Posted by dubnikova Yes, the the computer is working. The BSODs appeared several times during last month. (I got the computer on 12/09/2008). I'm looking at the Reliability and Performance Monitor. In total I had 10 (of which four occured on 1/1/2009) BSODs all of the 9F type. Now I'm not sure which driver is at fault, since the computer is so new. (this message was edited since first posted) Just give it a few hours of regular use to confirm whether or not the driver update has truly solved the problem, then we'll know. I never use the CDs that come supplied with new hardware, and have made it a point to always download the drivers from the web, which are invariably more up-to-date, and more stable, than the production CDs...
My System Specs

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