Blank screen at startup

hailie

New Member
this morning when i woke up i started my laptop got a message saying to log on use ctrl-alt-del did not no why it showed that to me so i restarted the laptop to see if it would go into safemode would not go into safemode so i restarted the laptop again and now i get a black screen will not load windows or go into safemode can someone give me some idea's please ?forgot to mention the lights are all lit up green on the laptop but nothing but a black screen
 
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