Ink Levels Indicator and Epson Status Monitor Disabled

L

Lisa76

New Member
Hi All,

I have an Epson Stylus C64 printer which I am able to use as normal (with ink levels and status monitor appearing) on my old computer with Windows XP.

My new laptop is Vista and although I have installed the Epson Stylus Printer Software that came with the printer onto the laptop, the Ink Indicator Levels and the Epson Status Monitor options showing in 'Printer Prefences' seem to be grayed-out/disabled. I am unable to gauge my ink levels so have no idea how much ink I have available and/or when to replace it. The actual printing seems to be fine at the moment but I am unable to tell when the ink requires replacing.

I have tried to re-install the Epson Printer software but nothing seems to change - the ink levels and status monitor contine to be disabled/grayed out. I noticed that when installing the software I am asked to disable any anti-virus software - I have Norton installed but have no idea how to uninstall it - my computer also seems to be automatically provided with something called McAfee Security - again I am unsure how to disable this and whether in fact I need to do this - it may be that the anti-virus programs are hindering the Epson software from fully loading? Any ideas and/or suggestions would be most welcome.

Thank you
Lisa :)
 

My Computer

System One

Click on printing preferences.
Click on Maintenance.
Click on Speed and progress.
Ensure the "Disable EPSON Status Monitor 3" is not ticked.
Capture.jpg
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Lisa76 said:
Hi All,

I have an Epson Stylus C64 printer which I am able to use as normal (with ink levels and status monitor appearing) on my old computer with Windows XP.

My new laptop is Vista and although I have installed the Epson Stylus Printer Software that came with the printer onto the laptop, the Ink Indicator Levels and the Epson Status Monitor options showing in 'Printer Prefences' seem to be grayed-out/disabled. I am unable to gauge my ink levels so have no idea how much ink I have available and/or when to replace it. The actual printing seems to be fine at the moment but I am unable to tell when the ink requires replacing.

I have tried to re-install the Epson Printer software but nothing seems to change - the ink levels and status monitor contine to be disabled/grayed out. I noticed that when installing the software I am asked to disable any anti-virus software - I have Norton installed but have no idea how to uninstall it - my computer also seems to be automatically provided with something called McAfee Security - again I am unsure how to disable this and whether in fact I need to do this - it may be that the anti-virus programs are hindering the Epson software from fully loading? Any ideas and/or suggestions would be most welcome.

Thank you
Lisa :)
Click to expand...

Well, there should be an option somewhere in the Norton program settings to disable it, although I'm not sure where. I believe Norton makes it really hard to find it, but looking threw all the settings you should be able to find it. Thenm you can disable it and reinstall the printer.

If you have Mcafee antivirus as well, then you might have a problem as having two main Antivirus programs is not good. They will undoubtedly conflict with each other. My personal opinion would be to get rid of the Norton and Mcafee and go with something like Avast Home Edition. It works very well and it's free. Many people use it with great success, you can easily disable it by right clicking on the taskbar icon and click Stop on access Protection, then re enable it later.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
roy69 said:
Click on printing preferences.
Click on Maintenance.
Click on Speed and progress.
Ensure the "Disable EPSON Status Monitor 3" is not ticked.
View attachment 9129
Click to expand...


Hi Roy 69

Have tried the above but the pop-up boxes are showing a rather reduced list of options:

Speed & Progress pop-up box is showing options - high-speed copies (which I have ticked) - and - Always spool RAW datatypes (which is unticked) - then the high speed copy folder is listing onnly 3 folders - C - Windows - Temp - :confused::confused:

Not sure if this too is linked to the anti-virus programs that may be hindering the printer installation software from running fully?
 

My Computer

System One

Airbot said:
Lisa76 said:
Hi All,

I have an Epson Stylus C64 printer which I am able to use as normal (with ink levels and status monitor appearing) on my old computer with Windows XP.

My new laptop is Vista and although I have installed the Epson Stylus Printer Software that came with the printer onto the laptop, the Ink Indicator Levels and the Epson Status Monitor options showing in 'Printer Prefences' seem to be grayed-out/disabled. I am unable to gauge my ink levels so have no idea how much ink I have available and/or when to replace it. The actual printing seems to be fine at the moment but I am unable to tell when the ink requires replacing.

I have tried to re-install the Epson Printer software but nothing seems to change - the ink levels and status monitor contine to be disabled/grayed out. I noticed that when installing the software I am asked to disable any anti-virus software - I have Norton installed but have no idea how to uninstall it - my computer also seems to be automatically provided with something called McAfee Security - again I am unsure how to disable this and whether in fact I need to do this - it may be that the anti-virus programs are hindering the Epson software from fully loading? Any ideas and/or suggestions would be most welcome.

Thank you
Lisa :)
Click to expand...

Well, there should be an option somewhere in the Norton program settings to disable it, although I'm not sure where. I believe Norton makes it really hard to find it, but looking threw all the settings you should be able to find it. Thenm you can disable it and reinstall the printer.

If you have Mcafee antivirus as well, then you might have a problem as having two main Antivirus programs is not good. They will undoubtedly conflict with each other. My personal opinion would be to get rid of the Norton and Mcafee and go with something like Avast Home Editon. It works very well and it's free. Many people use it with great success, you can easily disable it by right clicking on the taskbar icon and click Stop on access Protection, then reanable it later.

If you were to get rid of Norton, then get rid of the Symantec files as well as this is the Norton company.
Click to expand...


Hi Aaron,

I would definitely like to remove the mcafee anti-virus software - it came with the laptop and the pop-up updates drive me mad - however there is no option on the mcafee settings to disable this - or maybe it is just well hidden so folk can't find it - any idea how I can remove this program? The Norton doesn' bother me so much...yet ... (although it may be preventing my printer software from functioning properly)...
 

My Computer

System One

You can uninstall in from Program and Features in the Control Panel from the start menu. But like I said, you should only have one major Antivirus program installed. Two active Antivirus programs will conflict and cause problems. If you do get Avast, then you wouldn't want Norton on too. You can have one major AV and one or more Antispyware programs like Spybot SD, Malwarebytes, Superantispyware and it will be alright. But Avast has an antispyware module in it as well as the Antivirus.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
If you bought the printer with an xp system try and download up to date software for vista..
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
@ Lisa76

You'll need to go to Epson's website and look to see if they have Vista drivers for your printer. The drivers on your disk are not supported by Vista.

I have two Epson printers (2200 & R800) and Epson put out vista drivers for both, including Vista x64. If they have the drivers for your printer, the ink levels will work as well. Mine does.

Good luck.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics Card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech MX Revolution
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
I had the same problem. I'm running Vista 32bit and have an Epson Stylus 2200. I had a grayed out Status Monitor 3 and had less options for Speed and Progress. The fix ended up being going to the Epson page and downloading Status Monitor 3 seperately. It was on the same page as the drivers for my printer.
 

My Computer

System One

ChristopherMadr said:
I had the same problem. It was because I had the drivers form my Epson Stylus 2200 installed but not the Monitor 3. I fixed it by installing it seperately from here...

Epson Stylus Photo 2200, Drivers & Downloads - Technical Support - Epson America, Inc.
Click to expand...

ChristopherMadr said:
I had the same problem. I'm running Vista 32bit and have an Epson Stylus 2200. I had a grayed out Status Monitor 3 and had less options for Speed and Progress. The fix ended up being going to the Epson page and downloading Status Monitor 3 seperately. It was on the same page as the drivers for my printer.
Click to expand...

Hmmm...that's interesting, because when I downloaded the Vista drivers I had full functionality. Same printer, Epson 2200.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics Card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Keyboard
    Logitech Wireless Wave
    Mouse
    Logitech MX Revolution
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
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