Mouse Problem

A

AnnoyedMouse

New Member
If this is in the wrong section, could it be moved to the right one please, thanks

Im having a problem with my mouse, it started a couple of days ago, it keeps sticking for about 5 seconds at a time and a "bink" sound starts as if its trying to find it, i cant do anything with the mouse at all.
Occationally in the bottom right corner a symbol comes up with

"One of the USB devices attached to this computer has malfuctioned and Windows does not recognise it
The location of the device is shown in bold type"

The problem is there is nothing in bold type, its getting really annoying now

Ive cranked up Norton and theres no viruses ect on my comp

Details

Laptop (2 months old)
Optical mouse, bought at same time as laptop
Vista 32

Thanks for any help
 
Last edited:

My Computer

System One

what is the laptop model and the mouse??

are you using an OEM os (meaning it was already installed with your laptop)??

is there by any chance dust in your usb ports???

can you also provide a screen shot of your device manager ???
 

My Computer

System One

I dont know much about comps but here goes

Compaq Presario
CQ50-110EM
Notebook PC

On the Optical Mouse it says

PC / LINE
PCL - WS01
5V 100mA

The operating system was pre installed when i got it

How do you take screenshots?, also what part of the device manager?
 
Last edited:

My Computer

System One

right click my computer and click properties....
click on the device manager...

on the keyboard there should be a print screen key....

press it then open paint....

paste and save it and post it here...
 

My Computer

System One

Ive opened the Device Manager, im trying to print screen, it does not want to do it as i go to paint and go to edit and it wont "paste"
 
Last edited:

My Computer

System One

Found the Print screen button, went to device manager, pressed it, went to paint, new, edit and no paste

Is there anything in device manager which i should be looking for?
 

My Computer

System One

1.jpg


2.jpg



3.jpg

The pages slightly overlap but i hope this helps
 

My Computer

System One

when it happens check back with the screens of the error

also when the mouse is unrecognized can you show me the device manager again

there should be a item with an exclamation point

can you click and can save a screenshot of that...

also when that happens i will give other instructions

when the error happens do not do anything.....

also record the time when it happens....
 

My Computer

System One

Hi
Its started doing it again, it was fine for about an hour/hour half last night but has started up again today :( , theres been no error message come up yet - even then it only came up a few times - and there is no problem on the device manager i can see, all the drivers say up to date
When it happens the Hour glass apears next to it
 

My Computer

System One

It could be that your mouse is simply ceasing to work properly, or is only working intermittently. Have you tried an alternative mouse?
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
now trying a new one, ill see how this one goes, probebly is the mouse even though it is less than 2 months old :(

Looks that was the problem, always the simplest thing
 
Last edited:

My Computer

System One

I'm glad that you have solved your problem. Remember the first rule of problem solving: Don't overlook the obvious.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
You must log in or register to reply here.
Back
Top