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| | #1 (permalink) |
| Vista Home Premium 64bit | Problems Booting up. Hello Again, Having another issue booting up, but this one is deffrent from my last one. Had thought it was pretty bad, so i had written everything down so it could help to try and fix this problem hopefully. This is also a pretty long post, and probably some of it is doubled, didnt mean to cause any spam or anything like that, just trying to help make it easyier for you guys to try and help me. Also, according to my sister before she had shut down the computer, she was on the internet, and had said it started to open up others non stop so she had turned off the computer, dont know if that could of caused it or not. had gotten the Following Error on a Blue screen when i had first turned on my PC. After that it had turned off, so i had turned it on to hopefully try to get into safe mode, but couldn't. Instead, i was prompted with the Start Up Repair, I've tried that, after about 2 hours, it had finaly went in for a bit, so i tried a System Restore, it had turned off computer, and was back where i had started. Computer: AMD Phenom x3 8400 Tripe-Core processor (2.1Ghz) 4GB DDR2 Memory 320 GB Sata hard Drive Intergrated NVIDIA GeForce 8200 Graphics And the OS is Windows Vista Home Premium 64Bit Just incase it would help any. Also, Thanks in advance, all help is appriciated. (On Blue Screen) Stop: c00021a {Fatal System Error} The Initial Session process or system process terminated unexpectedly with a Sta. The system has been shutdown. Start up repair Diagnosis And Repair Log, Last Successful Boot time 1-18-09 7:12:55 (GMT) Number of Repair Attempts: 2 Session Details, System Disk = \Device\Harddisk0 Windows Directory = C:\Windows AutoChk Run = 0 Number of Root causes = 1 Test Performed, Name: System Disk Test Result: Completed Successfuly. Error Code = OxO Time taken = 0ms Test Performed, Name: Disk Failure Diagnosis Result: Completed Successfuly. Error Code = OxO Time Taken 31ms Test Performed, Name: Target OS Test Result: Completed Sucessfuly. Error Code = OxO Time taken = 140ms Test Performed, Name: Volume Content Check Result: Completed successfuly. Error Code = OxO Time taken = 188ms Test Performed, Name: Boot Manager Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken 0ms Test Performed, Name: System Boot Log Dianosis Result: Completed Successfuly. Error Code = OxO Time taken 0ms Test Performed, Name: Event Log Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken = 15ms Root Cause Found, Unspecified changes to system configuration might have caused the problem. Repair action: System Restore Result: Completed Successfuly. Error Code = OxO Time taken = 191117 Repair Action: System Files Integrity Cheack And Repair result: Comleted Successfuly. Error Code = OxO Session Details, System Disk = \Device\Harddisk0 Window Directory = C:\Window Auto ChkRun = 0 Number of Root Causes = 1 Test Performed, Name: Check For Updates Result: Completed Successfuly. Error Code = OxO Time taken = 31ms Test performed, Name: Disk Failure Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken = 16ms Test Performed, Name: Target OS test Result: Completed Successfuly. Error Code = OxO Time taken = 187ms Test Performed, Name: Volume Content Check Result: Completed Successfuly. Error Code = OxO time taken 187ms Test performed, Name: System Boot Log Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken = 0ms Test Performed, Name: Event Log Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken = 172ms Test Performed, Name: Internal State Check Result: Completed Successfuly. Error Code = OxO Time taken = 0ms Test performed, Name: Boot Status Test Result: Completed Successfuly. Error Code = OxO Time taken = 1264ms Test Performed, Name: Registry Hives Test Result: Completed Successfuly. Error Code = OxO Time taken = 2574ms Test Performed, Name: Windows Boot Log Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken = 0ms Test Performed, Name: BugCheck Analysis Result: Completed Successfuly. Error Code = OxO Time taken = 1014ms Test Performed, Name: Access Control test Result: Completed Successfuly. Error Code = OxO Time taken = 17971ms Test Performed, Name: File System test (ChkDsk) Result: Completed Sucessfuly. Error Code = OxO Time taken = 0ms Test performed, Name: Software Installation log Diagnosis Result: Completed Successfuly. Error Code = OxO Time taken = 0ms Test performed, Name: FallBack Diagnosis Result: Completed Successfuly. Error Code = OxO time taken = 0ms Root Cause Found, Unspecified changes to system configuration, might have caused the problem. Repair Action: System Restore Result: Completed Successfuly. Error Code = OxO Time taken = 191117ms |
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| | #2 (permalink) |
| Vista Ultimate SP2 x64 Windows 7 Ultimate x64 TECHNET | Re: Problems Booting up. If you can get into safe mode then try to run a full scan with an antivirus program. It sounds like you got some virus/malware infection. As it sounds like maybe you don't even have an antivirus program installed and actively monitoring when windows started popping up all the sudden. Avast Home is free and a pretty good major antivirus program. Malwarebytes, Spybot SD are good free antispyware programs. If it finds anything and you can successfully get rid of it then run SFC/scannow afterwards. System Files - SFC Command |
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| | #3 (permalink) |
| Vista Home Premium 64bit | Re: Problems Booting up. If you can get into safe mode then try to run a full scan with an antivirus program. It sounds like you got some virus/malware infection. As it sounds like maybe you don't even have an antivirus program installed and actively monitoring when windows started popping up all the sudden. Avast Home is free and a pretty good major antivirus program. Malwarebytes, Spybot SD are good free antispyware programs. If it finds anything and you can successfully get rid of it then run SFC/scannow afterwards. System Files - SFC Command Last edited by Saizah; 01-19-2009 at 12:08 AM.. |
My System Specs![]() |
| | #4 (permalink) |
| Vista Home Premium 64bit | Re: Problems Booting up. If you can get into safe mode then try to run a full scan with an antivirus program. It sounds like you got some virus/malware infection. As it sounds like maybe you don't even have an antivirus program installed and actively monitoring when windows started popping up all the sudden. Avast Home is free and a pretty good major antivirus program. Malwarebytes, Spybot SD are good free antispyware programs. If it finds anything and you can successfully get rid of it then run SFC/scannow afterwards. System Files - SFC Command ![]() Hope its clear enough, that was befor ei had removed them, then it had asked for reboot for the removal to be completed, so rebooted, and same thing had happened. Running AVG to see if it can pick up any Virus, along with McAfee after it,then prob Windows Defender, Going to prob also DL one you suggested to see, just to be on the safe side. Once im sertioni have them off, going to try that SFC/Scannow. Last edited by Saizah; 01-19-2009 at 03:54 AM.. |
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| | #5 (permalink) |
| Vista Home Premium 64bit | Re: Problems Booting up. Hello again, So, at the moment i am booted up on my computer. I've been on it for awhile now, i have ran the following things, Spybot SD, MalwareBytes, McAfee, AVG, Windows Defender. MalwareBytes had found 12 Malware/Spyware, I was able to remove 11 of them, Rebooted computer for it to take effect, went throught the same process as i did the first time. But, one was still on computer, witht he name of, (HiJack.DisplayProp) i was prompted to restart the computer, but decided not to at the moment cause it would probably do same thing. Sense then, i've updated computer and everything, but, friend suggested that, registry file is probably missing. He had also suggest to just Reinstall Vista, but i cant sense i dont have the Disk, so would there be any other way to go about this? Any suggestions, Solutions is welcomed. Last edited by Saizah; 01-19-2009 at 08:41 PM.. Reason: Fix up some things. |
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| | #6 (permalink) |
| Vista Home Premium 64bit | Re: Problems Booting up. I think i am just going to go out by the CD when i get paid, probably best bet. Thank you for the help, would still like to no fur sure what caused it. |
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| | #7 (permalink) |
| Vista Ultimate | Re: Problems Booting up. By just having 2 Antivirus applications on one system sounds really bad to me. AVG and Mcafee? You should never install 2 antivirus programs on the same system. They can conflict with each other and probably render themselves both unusable. My suggestion: Restart your computer again, run Spybot SD as well and delete anything found and uninstall one of two AVG or Mcafee. |
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| | #8 (permalink) |
| VISTA HOME PREMIUM X64/ 7 x64 / 7x86 | Re: Problems Booting up. Hi Saizah, If there is a recovery partition on the machine , it should be possible to use that to restore it back to factory condition - usually you press F11 or similar to access that option. If you are not able to do that, you shouldn't need to buy the dvd. If you have a product key for your machine, a sticker on it somewhere ? - you have the license - you don't need to buy it again. You do need an install dvd , can you borrow one? All the M$install dvd's have all Editions of Vista on them. When you enter your product key during the installation , the correct Edition is installed. You would need to make sure you have all the drivers for your machine before that - you can probably find them on the Acer site. As ( I assume ) your Vista was pre-installed by the manufacturer, you may need to ring them to activate . Or you could contact Acer - they will probably send you some kind of dvd ( might be a Recovery dvd ) for very little - I believe HP send them out free. Hope it helps SIW2 |
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| | #9 (permalink) |
| Windows 7 x64 build 7100 & Ubuntu 9.04 | Re: Problems Booting up. The window pop-ups sound like old-school Windows '98 viruses... Maybe that was the point? Yeah two AV = Probs. ~Lordbob |
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| | #10 (permalink) |
| Vista Home Premium 64bit | Re: Problems Booting up. By just having 2 Antivirus applications on one system sounds really bad to me. AVG and Mcafee? You should never install 2 antivirus programs on the same system. They can conflict with each other and probably render themselves both unusable. My suggestion: Restart your computer again, run Spybot SD as well and delete anything found and uninstall one of two AVG or Mcafee. Hi Saizah, If there is a recovery partition on the machine , it should be possible to use that to restore it back to factory condition - usually you press F11 or similar to access that option. If you are not able to do that, you shouldn't need to buy the dvd. If you have a product key for your machine, a sticker on it somewhere ? - you have the license - you don't need to buy it again. You do need an install dvd , can you borrow one? All the M$install dvd's have all Editions of Vista on them. When you enter your product key during the installation , the correct Edition is installed. You would need to make sure you have all the drivers for your machine before that - you can probably find them on the Acer site. As ( I assume ) your Vista was pre-installed by the manufacturer, you may need to ring them to activate . Or you could contact Acer - they will probably send you some kind of dvd ( might be a Recovery dvd ) for very little - I believe HP send them out free. Hope it helps SIW2 Thank you all. The help was really nice, Fixed this problem for now, and if it does happen again, think i know what to do |
My System Specs![]() |
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