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Vista - Constant BSOD. Please help immediantly!

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Old 02-23-2009   #1 (permalink)


Vista Home Premium 64x
 
 

Constant BSOD. Please help immediantly!

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name System12414
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Genuine Intel(R) CPU @ 2.93GHz, 1839 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD ASUS StrikerExtreme ACPI BIOS Revision 1801, 10/23/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name *****************
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.64 GB
Total Virtual Memory 8.17 GB
Available Virtual Memory 6.72 GB
Page File Space 4.29 GB
Page File C:\pagefile.sys

i have been up and running Vista 64x Home Premium for over a year now and the errors just seem to be piling up now. I use to have complete random IRQ errors and then replaced the memory and reformatted, however, now I am constantly receiving BSOD 124. Occasionaly the check codes after the crash code do change. I will admit I overclocked my processor from 2.93 to 3.3 without any problems and same for memory 800 to 920, but have since went to original settings to help solve this problem. I will say I have what seem to be (2) dreaded pieces of harware: GeForce 8800 Ultra 768mb PCI-e card and a Creative Audigy 2 ZS Platinum. I would also like to mention that these have never seemed to be a problem until about October of last year when I started to get the BSOD 124.

The errors are so intermittened its unbelievable. A few time I had the crash within minutes of loading any game/video (games BSOD 10x faster than any video.) and then yesterday I ran World Of Warcraft in 1920x1080i with all filters/bells/whistles for over 11 hours without a single hickup. I then left my computer on overnight and BAM BSOD 124. (Torrent upload at night).

In all honesty I would love to get rid of the problem without buying a new graphics card. however, if that will rid the problem I think 500$ over me putting my head into a meat grinder might turn out to be a better investment.

Now on to what I have tried to remedy the problem. I have used (2) driver cleaner programs to remove all of Nvidia and Creative drivers in safe mode and then rebooted and installed the newest from themanufacturers - This staved off the problem longer than anything.

I have reformatted and this has also staved off the error for a little longer.

I have replaced my memory and adjusted all overclocking back to manufacturer specs (not overclocked).

I have moved my graphic card into another slot as well as my sound card - this helped along with the memory IMO to completely remove any IRQ not less than or equal to errors which were not prevalent but happen maybe once a month.

I have my bios updated to the newest revision. I also have PCI spread spectrum off as well as C1E for processor.

My power supply is 820w and know it is not underpowing any rails or drives.

I am just at a complete loss on what the heck to do. I have sent the detailed errors to windows onyl to have them say bad cpu, memory, bios, hardware.

I am wondering about completely uninstalling and cleaning my creative drivers and once again running the computer for a few days to see if the BSOD emerges again. I dont know where my dump files are if anyone asks so please point me in the right direction.

Other than all the above mentioned, I am at a loss on what to do next... Please help the best you can.

My System SpecsSystem Spec
Old 02-23-2009   #2 (permalink)


Vista Ultimate X64 SP2
 
 

Re: Constant BSOD. Please help immediantly!

Use diagnostics, and post them here I will look at them (please include system specs)
Just because you have a 820w psu, doesnt mean it is not faulty (may have went bad). A faulty psu can damage both the motherboard and gpu.

Further note- There was an issue about a year ago regarding defective dies on the G84/G86/G92/G94 cards -including the 8800 Geforce cards (most of the 8 and 9-series cards available at the time- notebook and desktop cards were affected-though the issue was less likely to manifest itself in the desktop cards-unless they were overclocked and got really hot)

Have you?
updated your GPU drivers (some of the nVidia drivers are buggy)
Checked your PSU voltage? (if you dont have a multi-meter/volt meter, use Speedfan and PC Wizard)
When you reformatted did you re-install Vista fresh or from a recently created image?
Been using a Registry cleaner
Been using a good Antimalware Program (antivirus)
Been using UAC


Noticed any of these?
Computer just shuts off
Tearing, Vertical lines, Artifacts on screen
Multiple hardware seems to not work at same time
Cards/ports not working
beeps at boot
Errors at post
(if equiped), diagnostic lights not all green
Corruption, Windows/Programs crashing- not working right
Strange pop-ups/Internet redirects
Trojans detected from Torrent D/L

see this post regarding diagnostics to attach:BSoD caused by multiple problems...

Last edited by rive0108; 02-23-2009 at 08:07 PM..
My System SpecsSystem Spec
Old 02-26-2009   #3 (permalink)


Vista Home Premium 64x
 
 

Re: Constant BSOD. Please help immediantly!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80077A7C6E
BCP3: 00000000B2000040
BCP4: 0000000000000800
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini022609-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80077A7C6E
BCP3: 00000000B2000040
BCP4: 0000000000000800
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 5620d0e0-76b2-4ae2-b6aa-b8bbe18185e4

BSOD 124.zip
My System SpecsSystem Spec
Old 02-26-2009   #4 (permalink)


Vista Home Premium 64x
 
 

Re: Constant BSOD. Please help immediantly!

do i need to install both speedfan and the other utility or 1 or the other?
I have my voltages from bios if that would help too

again both gpu/sound drivers are from vista update not direct
My System SpecsSystem Spec
Old 02-26-2009   #5 (permalink)


Vista Ultimate X64 SP2
 
 

Re: Constant BSOD. Please help immediantly!

Quote  Quote: Originally Posted by HelpessBSOD View Post
do i need to install both speedfan and the other utility or 1 or the other?
I have my voltages from bios if that would help too

again both gpu/sound drivers are from vista update not direct
You need to download the GPU driver from nVidia (or system OEM)

Answer the questions in post 2

Have you?
updated your GPU drivers (some of the nVidia drivers are buggy)
Checked your PSU voltage? (if you dont have a multi-meter/volt meter, use Speedfan and/or PC Wizard)
When you reformatted did you re-install Vista fresh or from a recently created image?
Been using a Registry cleaner
Been using a good Antimalware Program (antivirus)
Been using UAC


Noticed any of these?
Computer just shuts off
Tearing, Vertical lines, Artifacts on screen
Multiple hardware seems to not work at same time
Cards/ports not working
beeps at boot
Errors at post
(if equiped), diagnostic lights not all green
Corruption, Windows/Programs crashing- not working right
Strange pop-ups/Internet redirects
Trojans detected from Torrent D/L
My System SpecsSystem Spec
Old 02-26-2009   #6 (permalink)


Vista Home Premium 64x
 
 

Re: Constant BSOD. Please help immediantly!

Computer just shuts off
Tearing, Vertical lines, Artifacts on screen
Multiple hardware seems to not work at same time
Cards/ports not working
beeps at boot
Errors at post
(if equiped), diagnostic lights not all green
Corruption, Windows/Programs crashing- not working right
Strange pop-ups/Internet redirects
Trojans detected from Torrent D/L
************************************* No to all the above.

updated your GPU drivers (some of the nVidia drivers are buggy) ******* doing it now
Checked your PSU voltage? (if you dont have a multi-meter/volt meter, use Speedfan and/or PC Wizard) ******* doing it now / what should i look for?
When you reformatted did you re-install Vista fresh or from a recently created image? fresh
Been using a Registry cleaner updated your GPU drivers (some of the nVidia drivers are buggy)
Checked your PSU voltage? (if you dont have a multi-meter/volt meter, use Speedfan and/or PC Wizard)
When you reformatted did you re-install Vista fresh or from a recently created image?
Been using a Registry cleaner fresh install no need
Been using a good Antimalware Program (antivirus) kasperky IS
Been using UAC yes

Does the dump spell anything out or help at all?
My System SpecsSystem Spec
Old 02-26-2009   #7 (permalink)


Vista Ultimate X64 SP2
 
 

Re: Constant BSOD. Please help immediantly!

Apparently a BCCode: error is caused by a bad/incompatible driver from what I can gather.

What I need is the diagnostics- the BCCODE:124 dump data string you posted is not enough info, Without the Diagnostic files this issue cannot be resolved.

Run these and save and attach to your post:
Start>Control Panel>System and Maintenance>Performance Information and Tools>Advanced Tools>

Generate a system health Report

Open Reliability and Performance Monitor>Reliability Monitor

View Performance Details In Event Log
My System SpecsSystem Spec
Old 02-26-2009   #8 (permalink)


Vista Home Premium 64x
 
 

Re: Constant BSOD. Please help immediantly!

Ok I am going to heed the warning by windows to disable AERO, funny i thought i could handle it and had no problems with FPS, etc. But here are all the files you need.

BSOD 124.zip
My System SpecsSystem Spec
Old 02-26-2009   #9 (permalink)


Vista Home Premium 64x
 
 

Re: Constant BSOD. Please help immediantly!

One thing i would like to add i installed the new 2/19/09 nvidia drivers and windows update added that there were new ones from dec 18th.... for my card... I installed directly from their setup.exe rather than update driver through properties in device manager.

the disabled device you see in the manager is a creative game port. I have platinum card without the u/i rack cable installed and therefor no need to load the driver. to be frank the packaged drivers from creative dont install the device either.
My System SpecsSystem Spec
Old 02-27-2009   #10 (permalink)


Vista Ultimate X64 SP2
 
 

Re: Constant BSOD. Please help immediantly!

Summary
-According to the diagnostic there appears to be no software issues or hardware issues other than poor performance of your GeForce 8800 Ultra 768mb (which can be attributed to a bad GPU driver/failing card), and the disabled PCI input device.
The poor performance of the GPU in processor intensive use can result in crashing and BSOD's. This GPU should have a WEI score of 5.5-5.9
I would update the x64 driver pacakage, and Check the WEI score. Benchmark/stress test it with 3dmark06. If the card is bad (due to defective die and excessive heat, or caused by the overclocking), you may want to consider replacing it.

Here are the newest x64 drivers for your card from nVidia (v.182.06 released 2/18/09):http://www.nvidia.com/object/winvist...2.06_whql.html

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------



The defective nVidia chips real issue is a weak die/packaging material set, which may fail with GPU temperature fluctuations.


note-the die defects associated with the G84/G86/G92/G94 cards have now been fixed- If you are in possession of one of the following 8-series/9-series cards, and It starts to fail,you may see intermittent symptoms during early stages of failure that include:
  • Multiple images
  • Random characters on the screen
  • Lines on the screen
  • No video
dated 8/30 2008 regarding 8800/9800 (G92)affected desktop cards-
posted from:http://www.tech-forums.net/pc/f62/nv...-issue-183937/

Nvidia Corp. has reportedly issued yet another product change notification (PCN) document, informing its customers that it plans to change bump material on its code-named G92 chips, which power a great amount of GeForce graphics cards. Potentially, this may mean that those graphics processing units are also subject to failures similar to already confirmed by Nvidia. . .
Nvidia’s product change notification released in late June reads that the company intends to change high-Pb bump material to eutectic solder on its G92 graphics chips as well as graphics boards based on the G92. The aforementioned graphics processor powers loads of GeForce 8800-series as well as GeForce 9800-series graphics boards, which are very popular among gamers and computer enthusiasts. It is interesting to note that both 65nm as well as 55nm versions of G92b are affected.

The reasons that Nvidia reportedly gives for switch of soldering material are claimed to be “to increase supply and enhance package robustness”. This is the second PCN regarding the change of packaging material that leaked this week.

Earlier this year Nvidia admitted that its GeForce graphics processing units (GPUs) and nForce chipsets (which the company calls MCPs, media and communication processors) designed for mobile computers could fail due to issues with high-lead packaging. The company took $196 million charge to help its partners to tackle the problem, however, it said that the issue only affected certain notebook configurations.

Based on the two PCNs that were made public, Nvidia’s desktop graphics processors may also suffer from the same issues as mobile graphics chips. If Nvidia is forced to change them, the company will have to take a very considerable charge.

Nvidia did not comment on the news-story

Last edited by rive0108; 02-27-2009 at 09:37 AM..
My System SpecsSystem Spec
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