Rundll32 error with videos

Fastboy42

Fastboy42

Banned
Hello Everybody,
It seems That everytime My Views a folder with video files in it,We keep receiving these two error messages until he closes that folder. Its driving us Nuts and we can't seem to find a solution.

Capture.JPGCapture2.JPG

These are the specs:
fgh.JPG
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite Pro l300
    CPU
    Intel(R) Celeron(R) CPU 550 @ 2.00GHz
    Motherboard
    Intel Corp. 88395664Q
    Memory
    DDR2, PC2-5300 (333 MHz), 1024 MBytes, Hyundai Electronics,DDR2, PC2-5300 (333 MHz), 2048 MBytes, Ap
    Graphics Card(s)
    Mobile Intel(R) 965 Express Chipset Family
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Matte screen
    Screen Resolution
    1024 x 768 x 4294967296 colors
    Hard Drives
    120gb SATA 2.5inch FUJITSU MHZ2120BH G1 ATA Device
    Case
    Notebook
    Cooling
    Fan cooled
    Keyboard
    Logitech Cordless Desktop EX110
    Mouse
    Logitech Cordless Optical
    Internet Speed
    256Kbps
    Other Info
    I like Spore,Rabbits and I'm a Computer Freak.
There's a minidump.mdmp file created whenever a process crashes. Analysis of that memory dump can sometimes pinpoint the reason for the crash. Zip it up and upload, and odds are someone will take a look. Check out recent posts by Flavius and myself on the "Exploer" thread on the subject of where to find those dumps and relevant event logs.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite Pro l300
    CPU
    Intel(R) Celeron(R) CPU 550 @ 2.00GHz
    Motherboard
    Intel Corp. 88395664Q
    Memory
    DDR2, PC2-5300 (333 MHz), 1024 MBytes, Hyundai Electronics,DDR2, PC2-5300 (333 MHz), 2048 MBytes, Ap
    Graphics Card(s)
    Mobile Intel(R) 965 Express Chipset Family
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Matte screen
    Screen Resolution
    1024 x 768 x 4294967296 colors
    Hard Drives
    120gb SATA 2.5inch FUJITSU MHZ2120BH G1 ATA Device
    Case
    Notebook
    Cooling
    Fan cooled
    Keyboard
    Logitech Cordless Desktop EX110
    Mouse
    Logitech Cordless Optical
    Internet Speed
    256Kbps
    Other Info
    I like Spore,Rabbits and I'm a Computer Freak.
If you run WERCON, you should see a list of all recorded crashes, and the data that goes along with them. Even just the "appcrash" data that's shown there may be useful. For example, this is from one of my test boxes:

Product
payroll1.exe
Problem
Stopped working
Date
29-May-08 2:03 AM
Status
Not Reported
Problem signature
Problem Event Name: APPCRASH
Application Name: payroll1.exe
Application Version: 0.0.0.0
Application Timestamp: 483d7443
Fault Module Name: payroll1.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 483d7443
Exception Code: c0000005
Exception Offset: 0000280e
OS Version: 6.0.6001.2.1.0.256.1
<blah, blah>

Obviously, this has nothing to do with your problem except to illustrate the type of info you should find in WERCON regarding your Rundll32 crash.

Even better would be to configure WER (Windows Error Reporting) to generate a minidump during crashes, so that you can upload that minidump here and have someone look at it to try figure out what's happening to Rundll32.

If you're OK with poking around in the registry (don't do it if you're not confident), you need to add a REG_DWORD value called "DumpType" under this key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps

Set "DumpType" to be equal to 1, reboot, cause the Rundll32 crash again, and the new WERCON report should now mention a shiny new minidump.mdmp, by default saved here:

c:\users\<you>\AppData\CrashDumps
 

My Computer

System One

Hello and Thanks again,
I Went into WER and found that there are 96 RUNDLL32 errors.
I purposly caused an error and this is the information i got.(hopefully this helps,I don't know how to configure WER to create a minidump file)

Problem Event Name: APPCRASH
Application Name: RunDLL32.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0e1
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 079d3268
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 5129
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
Click to expand...
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Satellite Pro l300
    CPU
    Intel(R) Celeron(R) CPU 550 @ 2.00GHz
    Motherboard
    Intel Corp. 88395664Q
    Memory
    DDR2, PC2-5300 (333 MHz), 1024 MBytes, Hyundai Electronics,DDR2, PC2-5300 (333 MHz), 2048 MBytes, Ap
    Graphics Card(s)
    Mobile Intel(R) 965 Express Chipset Family
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Matte screen
    Screen Resolution
    1024 x 768 x 4294967296 colors
    Hard Drives
    120gb SATA 2.5inch FUJITSU MHZ2120BH G1 ATA Device
    Case
    Notebook
    Cooling
    Fan cooled
    Keyboard
    Logitech Cordless Desktop EX110
    Mouse
    Logitech Cordless Optical
    Internet Speed
    256Kbps
    Other Info
    I like Spore,Rabbits and I'm a Computer Freak.
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