Solved PLEASE HELP! Plugged in, not charging?

ComputerAge

h@cker
Member
I have had it with Vista. Out of all the 6 computers I have had, this is my only one with Vista and to tell you the truth, this has had the most problems. This never happened to me since recently. Whenever I plug in my computer to AC power, it shows as plugged in, not charging. I take it out for a while to cool it down, and then after about 15-20 minutes I put it back in, and it shows as fine. When I scan it with HP Battery Check (during "plugged in, not charging") it shows as "Replace Battery". When I scan it after I fix the problem (plugged in, charging) it shows as "Good". Then after approximately 2 hours it again shows as plugged in, not charging. Does anybody know why?

Thanks,
RF:)

P.S. I am still under parts and labor warranty, just in case.
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1

My Computer

System One

  • Manufacturer/Model
    HP tx2000z
    CPU
    AMD Turion 64 X2 TL-68 Gold Edition
    Motherboard
    Quanta 305E/nVidia nForce 430
    Memory
    4096MB DDR2 PC2-5300 @ 5-5-5-15
    Graphics Card(s)
    nVidia GeForce Go 6150 64MB
    Sound Card
    Realtek HD Audio/Altec Lansing
    Hard Drives
    250GB 5400RPM SATA
    PSU
    8 Cell Lithium Ion Battery
    Case
    HP Echo tx2000z
Hello RF,

It can be a number of things wrong. You could have a bad battery, battery loose, bad charger, bad charger connection to laptop, battery to hot to allow to charge.

Since you are still under warranty, you should have them take a look at it to have anything replaced as needed. With the HP Battery Check results, I would lean towards a defective battery though.

Hope this helps some,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hello RF,

It can be a number of things wrong. You could have a bad battery, battery loose, bad charger, bad charger connection to laptop, battery to hot to allow to charge.

Since you are still under warranty, you should have them take a look at it to have anything replaced as needed. With the HP Battery Check results, I would lean towards a defective battery though.

Hope this helps some,
Shawn

Thanks guys, will continue to try all the recommendations. I have already contacted HP when I thought it was the AC adapter and the are sending me a replacement. Then today I chatted with them and asked for a new battery. They said they would send it to me but I would first have to try the AC adapter. If it works with the new AC adapter, they will not send the battery but if it doesn't work they will send me a battery. If that doesn't work they will follow-up. It might be a loose charging circuit on the motherboard, but as I said I am under warranty. Worst comes to worst I replace the laptop (again). I tried uninstalling and reinstalling the ACPI but it didn't work. Oh well!
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1
Well at least it looks like they are going to take care of you on this. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1
Please let us know how it turns out.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Please let us know how it turns out.

Guess what! I got my new AC adapter today in the mail and I plugged it in and it worked fine! It is continuing to work! I guess it was a loose charging pin in the AC adapter! Thanks anyway for your help:)
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1
Computer Age,

I'm happy to hear that it seemed to have sorted it out for you. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I have one more quick question. Once, my friend accidentally put his MS Duo in my slot instead of MS Pro. I got it out, but now it is damaged. The drivers are right, and a light near the slot lights when a card is in. When I put my cards in, it doesn't show, and the light isn't there. When I play with the card, pushing it in and out, the light sometimes goes on but then immediately goes off. What should I do?
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1
I would say that it does sound like it has gotten damaged either by inserting the wrong memory card in there or while trying to remove it. :(

It's not easy working on notebooks, so you may need to take it in to a certified HP service repair center to see if they can repair the memory card reader, or have to replace it for you.

Sorry to hear this,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
thanks for the acknowledgement brink, but I think I'll hold off for now. See you soon!

-RF
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1
If the transformer is heating up that much, you probably have a bad battery. Also, it plugged in but not charging is a bad battery.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
Maybe.
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook Pro 13inch
    CPU
    Intel Core 2 Duo @ 2.26GHz
    Motherboard
    ?
    Memory
    2GB DDR3 RAM
    Graphics Card(s)
    NVIDIA GeForce 9400M @256MB Dedicated DDR3 VRAM
    Sound Card
    Intel High Definition Audio
    Monitor(s) Displays
    Laptop: 32 bit Color LCD
    Screen Resolution
    1280x800
    Hard Drives
    HITACHI HTS545025B9SA02 250GB (Internal)
    IOMEGA PRESTIGE PORTABLE 500GB (External)
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Keyboard
    Black Chiclet-Style Keyboard (Standard US) with Backlight
    Mouse
    No-Button Aluminum Trackpad w/ Mouse Gestures
    Internet Speed
    T1
Back
Top