Shut down problem

Jasper5

Jasper5

New Member
Hi All,

My cousin is having an issue with her computer at the moment, when she goes to shut down the computer (start, turn off, turn off) and the computer then does what it needs to do to shut down safely, thens shuts down, a light comes back on.
(I cant seem to be able to draw it so hopefully my explaination of it is ok.)
It has a square ontop of a line in between two other squares.
Her computer is an acer - aspire, intel, OS is windows xp.

Any thoughts?
Ta
:sarc:
 

My Computer

System One

  • Manufacturer/Model
    Mitac
    CPU
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
    Memory
    2047 MB
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1024 x 768
    Hard Drives
    PHILLIPS SPD2412T ATA Device DVD/CD - ROM
    Keyboard
    Wireless
    Mouse
    Wireless
    Internet Speed
    Broadband
Hello Jasper5,

Is this light on the monitor screen? Is it a desktop? When you shut down a desktop, but do not turn off the monitor, the monitor will go to sleep. I have never seen these squares. Usually there is a message that the monitor is going to sleep or maybe a no signal message.


Gary
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    CPU
    Intel Core2 Quad Q6600
    Memory
    Crucial Ballistix 4x2GB PC2 6400
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS 256 MB
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    HP w2207 + HPvs15
    Screen Resolution
    1680x1050 + 1024x768
    Hard Drives
    2-WD5000AAKS-500 GB
    WD 5000AAV-500 GB external
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    Microsoft Comfort Curve
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    MX Revolution
    Other Info
    Wacom Intuos 2 Graphics Tablet
    Experience Index=5.5
garysgold said:
Hello Jasper5,

Is this light on the monitor screen? Is it a desktop? When you shut down a desktop, but do not turn off the monitor, the monitor will go to sleep. I have never seen these squares. Usually there is a message that the monitor is going to sleep or maybe a no signal message.


Gary
Click to expand...

Hi Gary,

Sorry. The light that comes on, after you go through the process of shutting down the computer and the computer shuts down completely, is on the tower. I asked a work colleague about it and he said that it may be an issue with the network - i am assuming for interent etc.
Thanx for replying and sorry for the confusion, i should of made sure that all fellow forum members could follow what i was saying.

:)
 

My Computer

System One

  • Manufacturer/Model
    Mitac
    CPU
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
    Memory
    2047 MB
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1024 x 768
    Hard Drives
    PHILLIPS SPD2412T ATA Device DVD/CD - ROM
    Keyboard
    Wireless
    Mouse
    Wireless
    Internet Speed
    Broadband
I wouldn't know what that's about, but have you looked in the manual for your comp. Usually some stuff in there about what the lights mean.

Gary
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    CPU
    Intel Core2 Quad Q6600
    Memory
    Crucial Ballistix 4x2GB PC2 6400
    Graphics Card(s)
    NVIDIA GeForce 8600 GTS 256 MB
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    HP w2207 + HPvs15
    Screen Resolution
    1680x1050 + 1024x768
    Hard Drives
    2-WD5000AAKS-500 GB
    WD 5000AAV-500 GB external
    Keyboard
    Microsoft Comfort Curve
    Mouse
    MX Revolution
    Other Info
    Wacom Intuos 2 Graphics Tablet
    Experience Index=5.5
Hi Jasper,

Is your cousin's desktop connected to the Internet via an Ethernet cable, and if so, does this light disappear if the cable is unplugged?
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
Hi Jasper,

Is your cousin's desktop connected to the Internet via an Ethernet cable, and if so, does this light disappear if the cable is unplugged?
Click to expand...

Hi Dwarf,

Yes, at the moment the desktop is connected to the internet via the ethernet cable. Yes when i unplug the ethernet cable the light with the symbol does disappear.

This makes me wonder whether i have set up the network connection properly for broadband..... she is on dial up, so when we installed antivirus and downloaded 51 high priority updates from microsoft, i broght the computer around to my place and connected to the internet via the ethernet so that it didnt take so long for the downloads etc. (The desktop was hardly connected to the internet, due to her sons bringing viruses home from school via usb device.).

Have i done this wrong?
Thx Jasper :eek:
 

My Computer

System One

  • Manufacturer/Model
    Mitac
    CPU
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
    Memory
    2047 MB
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1024 x 768
    Hard Drives
    PHILLIPS SPD2412T ATA Device DVD/CD - ROM
    Keyboard
    Wireless
    Mouse
    Wireless
    Internet Speed
    Broadband
garysgold said:
I wouldn't know what that's about, but have you looked in the manual for your comp. Usually some stuff in there about what the lights mean.

Gary
Click to expand...

Thx for replying Gary i will surely do this aswell. :)
 

My Computer

System One

  • Manufacturer/Model
    Mitac
    CPU
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
    Memory
    2047 MB
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1024 x 768
    Hard Drives
    PHILLIPS SPD2412T ATA Device DVD/CD - ROM
    Keyboard
    Wireless
    Mouse
    Wireless
    Internet Speed
    Broadband
Hi Jasper,

When you shut down your PC, it is not completely off. By that I mean that the stand-by circuitry is still working. It is that which enables a system to be remotely awakened, typically via LAN. If you look at the back of your system where the Ethernet cable is plugged in, you should see 1 or 2 flashing LEDs on the socket. Notice how these stay active even when you power the system down.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
Hi Jasper,

When you shut down your PC, it is not completely off. By that I mean that the stand-by circuitry is still working. It is that which enables a system to be remotely awakened, typically via LAN. If you look at the back of your system where the Ethernet cable is plugged in, you should see 1 or 2 flashing LEDs on the socket. Notice how these stay active even when you power the system down.
Click to expand...

Hi Dwarf,

Ok i see what you mean with the LED light/s at the back where the ethernet cable is plugged in is still on. So can i breathe a sigh of relief that i havent buggered the computer? Do i need to do something about this?
Thx :D
 

My Computer

System One

  • Manufacturer/Model
    Mitac
    CPU
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
    Memory
    2047 MB
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1024 x 768
    Hard Drives
    PHILLIPS SPD2412T ATA Device DVD/CD - ROM
    Keyboard
    Wireless
    Mouse
    Wireless
    Internet Speed
    Broadband
Hi Jasper,

No, it's nothing to worry about as it's pretty much standard. If you don't want your system to be able to be woken up, check the WOL (Wake On Lan) setting in the BIOS and set it to Disabled or Off. You could also switch the power off at the wall socket as well when you are not using your system (assuming that you are shutting it down and not putting it in to stand-by mode).
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
Hi Jasper,

No, it's nothing to worry about as it's pretty much standard. If you don't want your system to be able to be woken up, check the WOL (Wake On Lan) setting in the BIOS and set it to Disabled or Off. You could also switch the power off at the wall socket as well when you are not using your system (assuming that you are shutting it down and not putting it in to stand-by mode).
Click to expand...

Hi Dwarf,

Thank you heaps! Much appreciated. I will certainly look into doing that.
(no i havent been putting it into standby mode - well i dont think so as i hit turn off twice).
Thx :D:D
 

My Computer

System One

  • Manufacturer/Model
    Mitac
    CPU
    Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz
    Memory
    2047 MB
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1024 x 768
    Hard Drives
    PHILLIPS SPD2412T ATA Device DVD/CD - ROM
    Keyboard
    Wireless
    Mouse
    Wireless
    Internet Speed
    Broadband
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