Vista won't startup, won't repair, or let me reinstall.

MovePleaze

New Member
I'm trying to fix a Dell Dimension 1501 with Windows Vista 32 Bit Home Basic for a friend. The problem is, when Vista loads I get the Windows Boot Manager screen which tells me to insert the install disc and repair my computer, file boot\bcd status 0xc000000f. When I do that and select repair the problem, a message displays saying that there are problems with your computer's startup options, do you want to repair and restart? I click yes and it takes me to system recovery options and wants me to select an OS.
There's no option to select an OS, it's completely blank as if it doesn't see Vista installed at all. I can either select Load Drivers, which doesn't help me because I don't know what I'm looking at, or click next. If I click next I get to the System Recovery Options.

Startup Repair fails and says it can not fix the problem automatically...looking into the details, it performed a few checks and then failed at the end with No OS files found on disk.
I then went back and tried to do an install from the recovery disk, and that seemed to work, however right at the end it gives me a message saying there was a problem preparing the computer to reboot and that the install failed.
My last resort was to do the factory restore, however upon boot up, I can't even get to the advanced boot up screen by tapping F8 or CTRL + F11 like I've seen in a few other posts.
Can anyone please help me on this one? I'm completely lost on this one.
 

My Computer

You have sata drives. You must load the 3rd party sata drivers for Vista to see the HDD Windows volume and then perform the startup repair. Sometimes this repair must be done twice.


Reboot the system, at the Dell logo it will tell you what to hit in order to boot into the recovery utility-if it still exists. Dell still requires the SATA/RAID drivers be loaded even for system recovery/reinstall.

If this fails, you can rebuild the boot config data (BCD):
http://www.vistax64.com/tutorials/163304-dual-boot-using-free-partitioning-software.html

The /RebuildBcd option scans all disks for installations that are compatible with Windows Vista. Additionally, this option lets you select the installations that you want to add to the BCD store. Use this option when you must completely rebuild the BCD


To repair/rebuild the Boot Config Data Use the Bootrec.exe Tool

To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:




How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows Vista
  1. Put the Windows Vista installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted.
  3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
  4. Click Repair your computer.
  5. Click the operating system that you want to repair, and then click Next.
  6. In the System Recovery Options dialog box, click Command Prompt.
  7. Type Bootrec.exe, and then press ENTER.
Note To start the computer from the Windows Vista DVD, the computer must be configured to start from the DVD drive. For more information about how to configure the computer to start from the DVD drive, see the documentation that is included with the computer or contact the computer manufacturer.
Back to the top





Note If rebuilding the BCD does not resolve the startup issue, you can export and delete the BCD, and then run this option again. By doing this, you make sure that the BCD is completely rebuilt. To do this, type the following commands at the Windows RE command prompt:
  • bcdedit /export C:\BCD_Backup
  • c:
  • cd boot
  • attrib bcd -s -h -r
  • ren c:\boot\bcd bcd.old
  • bootrec /RebuildBcd
Bootrec.exe options

The Bootrec.exe tool supports the following options. Use the option that is appropriate for your situation.

/FixMbr

The /FixMbr option writes a Windows Vista-compatible MBR to the system partition. This option does not overwrite the existing partition table. Use this option when you must resolve MBR corruption issues, or when you have to remove non-standard code from the MBR.

/FixBoot

The /FixBoot option writes a new boot sector to the system partition by using a boot sector that is compatible with Windows Vista. Use this option if one of the following conditions is true:
  • The boot sector has been replaced with a non-standard Windows Vista boot sector.
  • The boot sector is damaged.
  • An earlier Windows operating system has been installed after Windows Vista was installed. In this scenario, the computer starts by using Windows NT Loader (NTLDR) instead of Windows Boot Manager (Bootmgr.exe).
/ScanOs

The /ScanOs option scans all disks for installations that are compatible with Windows Vista. Additionally, this option displays the entries that are currently not in the BCD store. Use this option when there are Windows Vista installations that the Boot Manager menu does not list.



/RebuildBcd

The /RebuildBcd option scans all disks for installations that are compatible with Windows Vista. Additionally, this option lets you select the installations that you want to add to the BCD store. Use this option when you must completely rebuild the BCD
 
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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Manually re-install Dell Operating System:
http://support.dell.com/support/top...67D6C6DA2ED58962E040AE0AB5E13515&docid=339949

See Also:
http://www.vistax64.com/general-discussion/218554-vista-reinstall-failure.html
http://www.vistax64.com/general-discussion/222746-wiping-my-hd-fresh-install-home-prem-64bit.html




The dell resource cd is the driver app cd for vista 32-bit installed on your pc. You have a scsi controller for your sata drives. these sata/raid drivers are not slipstreamed into your Vista disk
When you insert disk, restart, hit any key to boot from disk, it will load files-afterwards you will be required to load the sata driver or the install will not complete (as vista will not see your Hard drive)

Another way around this is to go into the bios of your dell and switch the controller from ACHI to IDE. It will then install without loading 3rd party drivers. YOU MUST switch this back after installation and install the sata/raid/scsi controller.

When You come to your partitions screen (where do you want to Install screen), DELETE all partitions, and reinstall Vista into unpartitioned space (if installing from recovery partition, do not delete this partition. This is for disk installation only). Deleting the recovery partition will render this unrecoverable.
 
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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Thanks for the response...I really do appreciate it.

The dell resource cd is the driver app cd for vista 32-bit installed on your pc. You have a scsi controller for your sata drives. these sata/raid drivers are not slipstreamed into your Vista disk
When you insert disk, restart, hit any key to boot from disk, it will load files-afterwards you will be required to load the sata driver or the install will not complete (as vista will not see your Hard drive)

I looked into this, since this made perfect sense, however I can't get this to work. I tried to load the drivers from the dell drivers and utilities disk, however when the checkbox for "hide drivers that are not compatible with this computer's hardware" is checked, nothing shows up. If I uncheck, like 20 drivers show up. I entered the service tag on dell's site and looked up all of the drivers that are available for download, and there's actually nothing even listed for the hard drive.

Can I get the drivers from somewhere else?

Another way around this is to go into the bios of your dell and switch the controller from ACHI to IDE. It will then install without loading 3rd party drivers. YOU MUST switch this back after installation and install the sata/raid/scsi controller.

Please ellaborate. I'm willing to try anything, but I don't know how to do this.

Also, I tried to rebuild/repair the BCD before I posted this and it failed every time. If you have any more advice, please let me know.
 

My Computer

Dell doesnt have a downloads/driver page for a Deminsion 1501, they have a notebook Inspiron 1501.

What is the model # of the system? You need to navigate to the driver for the scsi controller whe installing the driver for your sata drive on the Dell resource CD.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Dell doesnt have a downloads/driver page for a Deminsion 1501, they have a notebook Inspiron 1501.

What is the model # of the system? You need to navigate to the driver for the scsi controller whe installing the driver for your sata drive on the Dell resource CD.

I'm sorry, that was dumb of me. It's an Inspiron 1501 notebook. I went to Dell's site and checked out the drivers that came shipped with this laptop by entering the service tag and then I checked out the results for all of the drivers associated with an Inspiron 1501. I didn't see any drivers for the scsi controller for the sata drive on the website or on the utilities and drivers CD that came with the computer.

When installing the driver from the CD, no drivers show up if the check box for "Hide drivers that are not compatible with hardware on this computer" is checked. If I uncheck it, a bunch of drivers show up.

ATI AHCI Compatible RAID Controller
ATI AHCI Controller - HP Dc5750
ATI RAID Console
ATI RAID Controller - HP Dc5750
Intel(R) 631xESB/632xESB SATA AHCI Controller
Intel(R) 631xESB/632xESB SATA RAID Controller
Intel(R) 82801 FBM SATA AHCI Controller
Intel(R) 82801 FR SATA AHCI Controller
Intel(R) 82801 FR SATA RAID Controller
Intel(R) 82801 GBM SATA AHCI Controller
Intel(R) 82801 GHM SATA AHCI Controller
Intel(R) 82801 GR/GH SATA AHCI Controller
Intel(R) 82801 GR/GH SATA RAID Controller
Intel(R) 82801 HEM SATA RAID Controller
Intel(R) 82801 HEM/HBM SATA AHCI Controller
Intel(R) 82801 HR/HH/HO SATA AHCI Controller
Intel(R) 82801 HR/HH/HO SATA RAID Controller

If you can hold my hand and walk me through this, I'd appreciate it.
 

My Computer

Dell doesnt have a downloads/driver page for a Deminsion 1501, they have a notebook Inspiron 1501.

What is the model # of the system? You need to navigate to the driver for the scsi controller whe installing the driver for your sata drive on the Dell resource CD.

I'm sorry, that was dumb of me. It's an Inspiron 1501 notebook. I went to Dell's site and checked out the drivers that came shipped with this laptop by entering the service tag and then I checked out the results for all of the drivers associated with an Inspiron 1501. I didn't see any drivers for the scsi controller for the sata drive on the website or on the utilities and drivers CD that came with the computer.

When installing the driver from the CD, no drivers show up if the check box for "Hide drivers that are not compatible with hardware on this computer" is checked. If I uncheck it, a bunch of drivers show up.

ATI AHCI Compatible RAID Controller
ATI AHCI Controller - HP Dc5750
ATI RAID Console
ATI RAID Controller - HP Dc5750
Intel(R) 631xESB/632xESB SATA AHCI Controller
Intel(R) 631xESB/632xESB SATA RAID Controller
Intel(R) 82801 FBM SATA AHCI Controller
Intel(R) 82801 FR SATA AHCI Controller
Intel(R) 82801 FR SATA RAID Controller
Intel(R) 82801 GBM SATA AHCI Controller
Intel(R) 82801 GHM SATA AHCI Controller
Intel(R) 82801 GR/GH SATA AHCI Controller
Intel(R) 82801 GR/GH SATA RAID Controller
Intel(R) 82801 HEM SATA RAID Controller
Intel(R) 82801 HEM/HBM SATA AHCI Controller
Intel(R) 82801 HR/HH/HO SATA AHCI Controller
Intel(R) 82801 HR/HH/HO SATA RAID Controller

If you can hold my hand and walk me through this, I'd appreciate it.

Are you using the righr resource disc? the one that came with your Inspiron?
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Yeah, it was right out of the box with everything else that came with the computer...the CD was never even out of the case when I got it.

I just tried reinstalling Vista again and the message I get is "Windows could not prepare the computer to boot into the next phase of installation. To install Windows, restart the installation." It does this on the second to last step of the install on the "Installing Updates" section.
 

My Computer

Restart the notebook, at the dell logo you should see keys to enter BIOS, RAID setup, Recovery.

I think your recovery is:
Ctrl key and tap on the F11 key (hold control , and keep tapping F11-this will require a restart, so just start tapping as soon as system boots to splash screen "Dell" Logo.


If this fails tell me what it says/ If it attempts to boot into Windows it is incorrect, or the recovery partition is gone (in this case there will be a error at top screen)
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
I also need to see your AHCI/SCSI controller so I can locate the driver.
Use the snipping tool (see below), and attach a screen shot.
 

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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
I tried that a bunch of times, I just tried it three times now, and CTRL + F11 doesn't work. I've tried F8 as well before, and that does nothing either. My options are F2 and F12. F2 is for entering setup; my options are Main, Advanced, Security, Boot, and Exit. There doesn't seem to be anything in there that can help me. F12 is for multiboot menu selection and that's for selecting where to boot from, diagnostics, or enter setup which brings me to the same screen as when I press F2
 

My Computer

Ok I was wrong Here is the Dell instruction for recovery.
Dell - Support

you must hit F8
 

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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
If the above will not work you will need to restore/reinstall from a dvd, as it means your recovery partition is either corrupted or no longer exists. In this case you MUST determine the SATA/RAID Storage controller (aka SCSI/AHCI). If you have a solid state Hard drive as opposed to a SATA drive that will be more difficult. For some Reason Dell doesnt list any sata/scsi storage controllers for your system.

It is also weird that the "drivers" on your Dell resource CD seem to be incompatable with your Inspiron. Is the disk marked as a resource for the Inspiron 1501?


Sometimes though if you can boot into the BIOS (F2 is for entering setup), you will see a setting to change the AHCI hard drive, check this, if you see it, click it and select IDE. then save (F12 i think), and reboot with the vista disk in the optical drive.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Ok I was wrong Here is the Dell instruction for recovery.
Dell - Support

you must hit F8

I tried it a few times again and it never works. I turn the computer on, the dell logo screen pops up and displays F2 and F12 options while the computer appears to be loading. Hitting or holding F8 does nothing, however hitting F2 or F12 works fine everytime. The next thing that happens is I get the Windows Boot Manager screen saying that "Windows failed to start. A recent hardware or software change might be the cause..."
 

My Computer

Ok I was wrong Here is the Dell instruction for recovery.
Dell - Support

you must hit F8

I tried it a few times again and it never works. I turn the computer on, the dell logo screen pops up and displays F2 and F12 options while the computer appears to be loading. Hitting or holding F8 does nothing, however hitting F2 or F12 works fine everytime. The next thing that happens is I get the Windows Boot Manager screen saying that "Windows failed to start. A recent hardware or software change might be the cause..."


Have you done a recent BIOS flash to your system? The BIOS and the O/S are entirely different. If you cannt boot into the BIOS, your system cannot be recovered. and must be sent in to have a new chip/motherboard installed.

Otherwise forget about booting into Windows. We are not concerned about that right now. A re-install will fix that. You must be able to boot into the setup of the BIOS (F2).
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
As for F8, you must keep tapping it the moment you computer reboots. holding it in will do nothing. Soon as the compter powers up tap, tap, tap, tap, etc the F8 key until either it boots into recovery, or attempts to load Windows.

If you do it right, you will either get an error for the recovery partition (missing), or it will boot into the advanced recovery enviroment.

I suspect something is not right here though- resouce cd has the wrong drivers, etc. where did you get this system? has it been modifed? have you ever installed/re-installed Vista off the dvd/disc? (this will wipe out the recovery partition in most cases)
 
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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
Unless you modified/restored previously off the Vista disk, messed with or deleted the recovery partition, this is how to restore the Inspiron 1501.

note- click image to enlarge
 

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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
rive0108 said:
Have you done a recent BIOS flash to your system? The BIOS and the O/S are entirely different. If you cannt boot into the BIOS, your system cannot be recovered. and must be sent in to have a new chip/motherboard installed.

Otherwise forget about booting into Windows. We are not concerned about that right now. A re-install will fix that. You must be able to boot into the setup of the BIOS (F2).

I can get into the BIOS with no problem. F2 works everytime. I'm actually looking at the PhoenixBIOS Setup Utility screen now. Nothing in here about changing any AHCI hard drive settings or anything similar.

rive0108 said:
As for F8, you must keep tapping it the moment you computer reboots. holding it in will do nothing. Soon as the compter powers up tap, tap, tap, tap, etc the F8 key until either it boots into recovery, or attempts to load Windows.

Tried it and it never works. :cry:

rive0108 said:
I suspect something is not right here though- resouce cd has the wrong drivers, etc. where did you get this system? has it been modifed?

The system was ordered from Dell the Christmas before last. Never modified, however the hard drive was replaced because it failed a month after it was purchased. They replaced it with the same exact hard drive and the computer worked like a champ until now.

It just seems like I can't do anything to get it up and running.
 

My Computer

Well that explains the recovery partition issue. You dont have it anymore. Was the HDD formated when it was recieved as a replacement? Chances are it was.

There is no recovery partition anymore. Your only option is disk. I need to know what kind of HDD it is. Can you take it out and see? I suspect it is SATA.

I will find the controller. You will need either a flash (thumbdrive), or usb floppy. Hit F2 and make sure you are set to boot off a FDD/USB before the hard drive.
 

My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics Card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB)
    and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive:
    Panasonic UJ-220 DL BD-RE (Blu-Ray)
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