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Vista - BSoD recuuring problems please help

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06-27-2009   #1


Vista Home Premium x64
 
 

BSoD recuuring problems please help

Firstly these are my comp specs:

Mobo: AsRock Penryn1600SLI-110dB
Processor: Intel QuadCore Q6600 @ 3.0GHz
GPU: NVIDIA GeForce 9800 GT
RAM: 2GB
HDD: 250GB WDC WD2500JB-00REA0 ATA Device
OS: Windows Vista Home Premium x64
Onboard sound driver, Realtek HD Audio Manager.

The most common BsoD that I get is bug check 0x0124, but I have also had 0x01a and 0x03b. This has been happening now since about Febuary, I have owned my computer since November. They happen mostly when I am on the internet or on games. Although my processor is overclocked, I do not think that this is the problem because the BSoDs only started after about 4 months of using the computer.

I have check all my drivers for abouts and have run a virus scan (just in case). I have also run a memtest and found no errors.

My System SpecsSystem Spec
06-27-2009   #2


Vista Ultimate x64; Win 7 x64 and x32
 
 

Re: BSoD recuuring problems please help

Most often STOP 0x124 errors are hardware errors - most people agree on this.
A lot also agree that it can be a compatibility problem also.
Still others (me among them) think that it can also be a driver issues - but this opinion isn't held by all.

A STOP 0x124 error is one generated by something other than Windows - most often this is your processor (CPU). It reports in the Windows Hardware Error Architecture - but deciphering those errors is beyond my abilities.

The first step to check this system would be to stop your overclocking temporarily to see if that makes the errors occur less frequently (or even go away). Troubleshooting errors in an overclocked system is more complex than in a stock system - it takes longer and the answers are harder to find because the system isn't behaving as it was designed to be.

Components fail, drivers get corrupted, stuff happens. That's a fact of life with computers. You've taken most of the preliminary steps, so let's move on to some more details.

Please upload at least one of your most recent memory dump files (usually located in C:\Windows\Mindump) so we can look at them and see what's going on inside the system. Most often these dump files aren't useful, but we can take a look at your drivers and maybe draw some conclusions from that.
My System SpecsSystem Spec
06-28-2009   #3


Vista Home Premium x64
 
 

Re: BSoD recuuring problems please help

I don't know how to post my Minidumps.

In my event viewer, I always have this appear after my computer crashes though, I don't know what it means but someone else might.

A corrected hardware error occurred.

Error Source: Corrected Machine Check

Error Type: Bus/Interconnect Error

Processor ID Valid: Yes
Processor ID: 0x3
Bank Number: 5
Transaction Type: N/A
Processor Participation: Generic
Request Type: Generic Error
Memory/Io: Generic
Memory Hierarchy Level: Generic
Timeout: No

Or This

A corrected hardware error occurred.

Error Source: Corrected Machine Check

Error Type: Cache Hierarchy Error

Processor ID Valid: Yes
Processor ID: 0x3
Bank Number: 1
Transaction Type: Data
Processor Participation: N/A
Request Type: Generic Read
Memory/Io: N/A
Memory Hierarchy Level: Level 1
Timeout: N/A
My System SpecsSystem Spec
06-28-2009   #4


Vista Ultimate x64; Win 7 x64 and x32
 
 

Re: BSoD recuuring problems please help

If you've located the minidumps...
-left click once on the first one
-hold down shift and left click once on the last one
-right click once on the highlighted portion and select "Send To"...and then select "Compressed (zipped) folder"
-it will leave a folder in that directory that ends in .zip

If this doesn't work for you (access denied messages may appear) - copy the minidump files to your Desktop and try it there.

-upload that in your next post. If you're using the "Quick Reply" at the bottom of the page, click on the "Go Advanced" button to open the Advanced dialog.

Below the text box will be a header for "Additional Options"
and in that section will be a sub-section for "Attach Files"
click on Manage Attachments and follow the prompts to upload the .zip folder.
My System SpecsSystem Spec
06-28-2009   #5


Vista Home Premium x64
 
 

Re: BSoD recuuring problems please help

These are the dumpfiles of May and June.
Attached Files
File Type: zip Mini021009-01.zip (4.60 MB, 5 views)
My System SpecsSystem Spec
06-28-2009   #6


Vista Ultimate x64; Win 7 x64 and x32
 
 

Re: BSoD recuuring problems please help

153 Minidumps!? WOW!!!
I've started running the last 16 (yesterday's 13 and today's 3). It's gonna take a bit to get them all run - then I've gotta look at them.

I'll be back soon!
My System SpecsSystem Spec
06-28-2009   #7


Vista Ultimate x64; Win 7 x64 and x32
 
 

Re: BSoD recuuring problems please help

There were 2 STOP 0x3b minidumps - the rest (14) were of the STOP 0x124 variety.
Unfortunately, there's nothing specific in any of them, so it's back to the old-fashioned way (updating drivers). I will be very interested in the progress here - as it will tend to prove/disprove my thoughts about drivers causing STOP 0x124 errors.

Here's a list of outdated drivers that you should update. No guarantees that this'll fix it, but I'd suspect that it was chipset, video, networking, or audio drivers (because both of the STOP 0x3b errors happened while playing a game).

Make sure that you update with 64 bit drivers - especially the Netgear USB wireless, that's essential! If you can't locate them, post back for us to have a look.

Code:
RTKVHD64.sys Wed Dec 12 05:56:26 2007  Realtek High Definition Audio
rtlprot.sys  Fri Apr 20 05:16:48 2007  Realtek WLAN
wg111v3.sys  Fri Dec 28 01:59:29 2007  NETGEAR WG111v3 54Mbps Wireless USB  
nvstor.sys   Wed Jun 06 16:34:00 2007  NVIDIA nForce(TM) SATA Driver 
EDIT: Just a thought, but are you using both the wired and the wireless connection at the same time?
My System SpecsSystem Spec
06-29-2009   #8


Vista Home Premium x64
 
 

Re: BSoD recuuring problems please help

Thats just 153 minidumps since mid may! I think my realtek and Netgear drivers are up-to-date (unless my computer's lying to me) but Im not sure about my SATA driver. Don't know where to check for it though.

I only use my wireless connection because we have a wireless hub in the house.

Update: I noticed something odd today. Whilst doing my usual stuff on the internet I was loading a game trailor. The instant it loaded and began playing, my computer crashed and displayed bugcheck 0x0124. I tried to watch the same trailor, and my comp crashed again, at exactly the same point. I dont know how relevant this is but it seemed strange.

Update 2: My Realtek High Definition Audio driver does need updating to version 5832 but the ASRock website only has version 5527 available for download.

Last edited by TheDrNick; 06-29-2009 at 10:19 AM..
My System SpecsSystem Spec
06-29-2009   #9


Vista Ultimate x64; Win 7 x64 and x32
 
 

Re: BSoD recuuring problems please help

Don't believe Windows Update! It'll only list that stuff that's been submitted to it (and approved by them). The "Update driver" thingie goes to Windows Update.

Here's the Realtek download site: Realtek
Here's the nVidia download site: Drivers - Download NVIDIA Drivers
and here's the NetGear download site: Answer (this version does have 64 bit support)

IMO it's best to download drivers from the manufacturer of the device - rather than the manufacturer of the device that it's placed in (such as the system or mobo manufacturer). Sometimes there's no other option tho', so it's a balancing game.
My System SpecsSystem Spec
06-30-2009   #10


Vista Home Premium x64
 
 

Re: BSoD recuuring problems please help

I've downloaded the latest Realtek driver, but I still can't find the latest SATA driver on the Nvidia website. I don't know why my netgear does not show to be updated because I've got the latest version, checked on the website.
My System SpecsSystem Spec
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