unable to shutdown

S

sramm

New Member
hai

pls help, i got my laptop 1 month ago. able to shutdown properly for about 1 week,after i hve installed MSOff2007,and some utilities, i am having this error while attempting to shutdown:
"the instruction at 0x76a184fd reference memory at 0x00000000 . The memory could not be read"

I cant shutdown , ...

pls assist.
tq
 

My Computer

System One

I don't know any of the technical stuff about the memory, but on all laptops you can do a "hard" shutdown by holding the power button for about 5-10 seconds. It's not ideal but if you have to do it, it works.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q9550 Yorkfield 2.83GHz
    Motherboard
    EVGA 780i FTW
    Memory
    G.SKILL 4GB (2 x 2GB) DDR2 1066 (PC2 8500) Dual Channel
    Graphics Card(s)
    Dual BFG 8800gt OC 512MB in SLI
    Screen Resolution
    1440 x 900
    Hard Drives
    WD Caviar Blue 640GB
    PSU
    Antec CP-850 (850 Watts)
    Case
    Antec 1200
    Cooling
    ZALMAN CNPS9700 LED 110mm
    Keyboard
    Razer Lycosa Mirror Ed.
    Mouse
    Razer Deathadder
    Internet Speed
    5MB
Hai

thanks for the knowledge, but thats NOT a 'gracefull' shutdown right?
i may be killing some process too early and acquire more future issues....
 

My Computer

System One

Just to make sure you do not get you laptop broken, hard shut down is the only thing that you can do if you cannot shut it down the graceful way. Or you can call the laptop manufacturer for instructions.
 

My Computer

System One

To my knowledge, unless there is something SERIOUSLY wrong with your laptop...doing a "hard" shutdown won't create more problems.

What I mean by a "hard" shutdown is that instead of using the regular windows process of stopping its processes and shutting down normally, you force it to shut down/off by, in essence, killing the power to it.
 

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    Intel Core 2 Quad Q9550 Yorkfield 2.83GHz
    Motherboard
    EVGA 780i FTW
    Memory
    G.SKILL 4GB (2 x 2GB) DDR2 1066 (PC2 8500) Dual Channel
    Graphics Card(s)
    Dual BFG 8800gt OC 512MB in SLI
    Screen Resolution
    1440 x 900
    Hard Drives
    WD Caviar Blue 640GB
    PSU
    Antec CP-850 (850 Watts)
    Case
    Antec 1200
    Cooling
    ZALMAN CNPS9700 LED 110mm
    Keyboard
    Razer Lycosa Mirror Ed.
    Mouse
    Razer Deathadder
    Internet Speed
    5MB
Hey man, i had that EXACT same problem on my HP laptop when i had first gotten it, you have to callthe manufacturer and send it in to them, thats what i had to do with mine, and odds are, you still have a warrenty, i didnt buy a warrent but it lasts for 1 year anyway :DSo give em a call.. hop i could help :)
 

My Computer

System One

  • Manufacturer/Model
    HP dv6000 CTO Entertainment Lappy :D
    CPU
    Intel Core 2 Duo T8300 @ 2.4GHz (2 CPUS), ~2.4 GHz
    Memory
    4094 MB Ram
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, 2031 MB Memory
    Sound Card
    Realtek Hi-Def Sound Card
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1200x800
    Case
    HP Laptop :D
    Cooling
    Fans
    Keyboard
    Laptop
    Mouse
    Microsoft Pro Mouse :D
    Internet Speed
    DL: 20.51 Mb/s, Up-Load :5.27 Mb/s Ping: 10 ms
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