Hello, please help! My wife's computer seems to be going wrong, and it is damaging her new business.
On Saturday she went onto her laptop and found that everything had disappeared from the desktop. I found everything in C: users/mywifesname/desktop.
Today it has happened again, and not only has everything gone from her desktop but everything has gone from the C:users/mywifesname/desktop AND, more importantly, her "My Documents" folder. I've searched high and low (usual stuff, *.doc came up with nothing from her My Documents folder.
Her computer is just 2 months old, but nothing untoward has been done to it, it's well protected, no service updates installed recently etc etc.
Do you have any ideas (apart of being told to back-up things.... we've now worked that out!!!)
Anything you can do to help would be gratefully received. I have a crying wife - take pity!