Setup.exe has stopped working

vanessamcclain

New Member
I am trying to uninstall PC Speedscan pro from my computer. I go to the control panel and click on programs and features and then highlight it. once I click the uninstall button I receive the message displaying setup.exe has stopped working. I have vista home premium 32bit. Please help!!!:cry:
 

My Computer

System One

  • Manufacturer/Model
    hp a6537c
I am trying to uninstall PC Speedscan pro from my computer. I go to the control panel and click on programs and features and then highlight it. once I click the uninstall button I receive the message displaying setup.exe has stopped working. I have vista home premium 32bit. Please help!!!:cry:

lets start by going into event viewer. type event viewer in search. go to the windows logs, appications tab. look for errors (red"x' in left column) that say app crash, app hang, etc and have setup in the app name. there will be alot of them. look around teh time when you last tried to uninstall it. copy the event ID, and source codes down and let us know what they are

let us know if you need help with any of this

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Hello Vanessa,

If suggestions Zigzag gave won't work for you, try to download the Revo Uninstaller. With this application you can get rid all unwanted programs which you can't the traditional way. I suggest, download the portable version of it, so you can install it in the folder of your choice and delete the RevoUninstaller folder without any problem when not needed any more. Hope it helps.
 

My Computer

System One

  • Manufacturer/Model
    Gateway P7805u FX
    CPU
    Intel Core2Duo T9600 2.80GHz 1066MHz FSB
    Motherboard
    Intel PM45
    Memory
    8GB 1066MHz DDR3
    Graphics Card(s)
    Nvidia GeForce 9800M GTS 1GB DDR3
    Monitor(s) Displays
    LG 17" WUXGA TFT
    Screen Resolution
    1920x 1200
    Hard Drives
    WD 2x500GB
    Case
    notebook
    Other Info
    BT/BD
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