upgrade from basic to home premium

tam69

Member
hello to all, i recently had to take my dell dimension c521 back to factory set, using repair my computer on the f8 key advanced boot options (basic installed). everything loaded well and running basic no probs!!however i have an upgrade disk for home premium when i install it, it has disabled option to keep original settings and files and performs to install home premium and moves my old settings to (windows old folder).when i first got disk it just upgraded to home premium with settings and files no problem.have i done something wrong at factory set or is there a way to upgrade keeping my settings. any help much appreciated

cheers

tam :confused:
 

My Computer

an update to my problem!!!i have discovered it has disabled upgrade option because vista service pack 1 is not installed.however i have done all windows updates (up to date ) and cannot see service pack 1 anyone any clues as where to download this or a link to download .i have microsoft.net framework 3.5 sp1 in updates is this the update or am i looking for something .

cheers

tam :mad:
 

My Computer

I think it it is because SP1 is installed on you Hard drive - but it is not on your upgrade disc.
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
i managed to get service pack 1, by saving the file rather than running it.(then installing it from file on computer)It has installed properly and have done the upgrade successfully...to anyone reading this post, if upgrading editions make sure your ANTI-VIRUS is switched OFF as the upgrade will not INSTALL and revert back to original version....thanks for the responce.

tam :D
 

My Computer

glad you got it fixed :)
 

My Computer

System One

  • Manufacturer/Model
    Acer 5735z Laptop
    CPU
    2.0 ghz intel pentium dual-core processor t4200 800mhz fsb
    Motherboard
    Acer CathedralPeak Rev
    Memory
    4gb
    Graphics Card(s)
    Integrated Intel Graphics Media Accelerator 4500
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6" HD CineCrystal LCD
    Screen Resolution
    1366x768
    Hard Drives
    160gb stock drive. ATA
    Case
    Stock Notebook
    Cooling
    Stock
    Keyboard
    PS/2
    Mouse
    Synaptics TouchPad
    Internet Speed
    No idea
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