I cant get computer out of safe mode !!!!!

I need help its been 6 hours. I m sure by this time I have really messed things up. All I can say is I changed trend to do a real good cleaning of all of folders etc. When I got the safe mode I found trend was doinmg a scan so I stopped it and then it said close and stop safe mode which I did. I also deleted trend to. I m really bad I dont know what I did. I use that I had brain surgery and I m just dah sometimes. Please I really need to go slow and need easy help which I can understand thank you so much.

annie122607 said:

I need help its been 6 hours. I m sure by this time I have really messed things up. All I can say is I changed trend to do a real good cleaning of all of folders etc. When I got the safe mode I found trend was doinmg a scan so I stopped it and then it said close and stop safe mode which I did. I also deleted trend to. I m really bad I dont know what I did. I use that I had brain surgery and I m just dah sometimes. Please I really need to go slow and need easy help which I can understand thank you so much.

Click to expand...

Annie

Hi and welcome

Stuck in safe mode. do you mean the F8 safe mode? i am really not trying to be dense. do you have the vista dvd or restore dvd that came with the computer?

Can you put it in the dvd player? then reboot. it should boot from the dvd. if it does can you get to your usual log on screen?

couple of other things we are going to need to know
Do you have any backups that we can retore from? you would have had to set it up when you first got the computer.

Is there any data on the HD that you really need?

let us know the answers

Ken

thank you for your reply no every time i go back and change to a normal boot it returns to a safe mode . i tried loading recovery disk no such luck. looking for old back up . i noticed certain programs will not run in a safe mode , just turn it off.

Is there something else i can try to do wioth out trying to rebooy from disks. I had a problems before from them actually computer still in warr was going to send back to toshibia. Really would like to try something else if possible

Hi, Annie.

Try clicking the Start menu button, and in the search box type "msconfig" and click msconfig that appears. You should see the Startup Selection options. Make sure Selective Startup is selected. If it isn't, click Selective Startup and select "Load system services" and "Load startup items". And it should work.

See step 2 in METHOD TWO below also:

http://www.vistax64.com/tutorials/123496-safe-mode.html

Everlong18 said:

Hi, Annie.

Try clicking the Start menu button, and in the search box type "msconfig" and click msconfig that appears. You should see the Startup Selection options. Make sure Selective Startup is selected. If it isn't, click Selective Startup and select "Load system services" and "Load startup items". And it should work.

See step 2 in METHOD TWO below also:

http://www.vistax64.com/tutorials/123496-safe-mode.html

Click to expand...

Exactly. Go into msonfig and make sure that the "Safe Mode" box isn't checked.